Hicken Air
Gilbert, AZ Mini-Split Installation · #10 of 13 · 17+ yrs
At a glance
- Google rating
- 4.8★ from 390+ reviews
- In business
- 17+ years
- Services
- 3 Mini-Split Installation services
- Service area
- Gilbert, AZ + 1 nearby
Overview
NATE-certified technicians are listed on Hicken Air's site. Hicken Air lists same-day service availability. The company notes 15+ years serving Arizona homes and businesses. Gilbert's hot, dry summers and monsoon dust make fast AC response important. Local reviews cite punctual technicians and clear explanations after visits.
Ductless mini-split installation in Gilbert, AZ and surrounding Valley neighborhoods. NATE-certified technicians are listed on their website. Free in-home estimates and financing options are advertised. Same-day service is listed for urgent AC needs.
Vouched Score breakdown — 77/100
Gilbert, AZ Mini-Split Installation average is 80/100. Ranks #10 of 13 listed Mini-Split Installation providers in Gilbert, AZ.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Hicken Air compares to the Gilbert average
| Signal | Hicken Air | Gilbert avg | Delta |
|---|---|---|---|
| Vouched Score | 77/100 | 80/100 | -3 vs avg |
| Google rating | 4.8★ | 4.9★ | -0.1 vs avg |
| Review volume | 390+ | 590+ | -199 vs avg |
| Years in business | 17+ | 16+ | +1 vs avg |
What customers say
"Keenan, the technician who was scheduled to repair our air conditioner was very professional and polite. Before beginning the repairs, he explained in detail the repairs he would be doing and gave an estimated time of completion. I appreciated the information. When repairs were completed, he did a thorough inspection to ensure the system was functioning correctly. Keenan did a great job! I appreciated that he did a …"
— Daniel Vidales · Jun 2, 2026 · Google Reviews"This is not a company to use for a large project. For one, they do not honor their work that has to do with warranties. Very bad install issues at the apartment complex they were contracted to do work. I contacted various people within this company to help with furnace warranty issues. They are too cheap to send a tech out to northern AZ to correct the issues with items they installed. Just trying to pass off the wo…"
— Burt Johnson · Nov 19, 2025 · Google Reviews"I had an excellent experience with Hicken Air. They were incredibly responsive and accommodating to my urgent request. My technician, Pablo, was highly competent and efficient, taking the time to answer all my questions thoroughly. I also appreciated the great communication—the company reached out to let me know when Pablo was en route and followed up afterward to ensure I was completely satisfied. Highly recommend!"
— Mace Graham · May 8, 2026 · Google Reviews"Hicken air has very professional, educated and personable folks working on their team. They really care about the quality of their work and pricing is very good compared to some of the others I priced out. They are quick to come back too if you have and questions, need modifications or have any issues. I highly recommend."
— Greg Donohoe · May 20, 2026 · Google Reviews"I just had a new HVAC installed by Hicken Air. Incredible system, 2-Stage operation 16SEER2 w/ Gas Furnace and quality skilled tradesman. Upon completion, I noticed the externally installed AC Hi-Press Dryer was installed in a zone of potential human damage. The old unit had the Dryer factory installed inside the AC Condensor, but new system required an externally installed Dryer. I shared my concern with installati…"
— Jerry Deuser · Jan 30, 2026 · Google Reviews"My parents are elderly and needed a new AC unit, fast! I felt like the companies my parents got quotes from were trying to get as much money out of them as possible."
— Verified reviewer · BBBPros & cons
- High Google rating (4.8★ across 390+ reviews)
- Long-established (17+ years in business)
Self-reported on their website — not independently verified.
- NATE-certified technicians
- Emergency response: same-day
- Financing available
- Free estimates
Common complaints
Surfaced from negative-leaning customer reviews on Google / Yelp / BBB. Not editorial commentary.
- This is not a company to use for a large project. For one, they do not honor their work that has to do with warranties. Very bad install issues at the apartment complex they were contracted to do work…
When to choose them — and when to consider alternatives
- You need commercial VRF installation
- You need same-day or after-hours service
- You need to finance the work
- You have a commercial property
- You want NATE-certified technicians
- Reports of warranty issues would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- Mini-Split Systems
- Commercial HVAC
- Emergency HVAC Service
Service area
Gilbert, AZ home · Split Install Gilbert, AZ home
What Hicken Air publishes about pricing
Pricing model
-
Upfront pricing
As published: Upfront pricing"…fficiency AC units. Every service includes clear, upfront pricing, honest recommendations, and our Hicken Air Guara…"
Estimates
-
Free estimates
As published: Free estimates"…ortable, even during brutal 100°F+ summers. Get a Free In-Home Estimate Service Built for Mesa’s Homes & Climate Mesa’s h…"
Contact & hours
| Monday | 7:00 AM – 10:00 PM |
|---|---|
| Tuesday | 7:00 AM – 10:00 PM |
| Wednesday | 7:00 AM – 10:00 PM |
| Thursday | 7:00 AM – 10:00 PM |
| Friday | 7:00 AM – 10:00 PM |
| Saturday | 8:00 AM – 8:00 PM |
| Sunday | 8:00 AM – 8:00 PM |
Frequently asked questions
What are the pros of Hicken Air?
When should I choose Hicken Air?
When should I consider alternatives to Hicken Air?
What is the Vouched Score for Hicken Air?
How long has Hicken Air been in business?
What does mini split install service typically cost when working with a Gilbert, AZ provider like Hicken Air?
What pricing terms does Hicken Air publish on their website?
Does Hicken Air do Mini-Split Systems in Gilbert, AZ?
Does Hicken Air do Commercial HVAC in Gilbert, AZ?
Does Hicken Air do Emergency HVAC Service in Gilbert, AZ?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Hicken Air (this company) |
77/100 | 4.8★ (390+) | 17+ | — | — | — |
| 80/100 | 4.8★ (450+) | 17+ | — | — | Best for Mini-Split Repair | |
| 90/100 | 5.0★ (660+) | 10+ | A+ ✓ | 4.9★ | Highest Vouched Score Best for Whole-Home Mini-Split Installation Best Manufacturer-Authorized Installer |
|
| 78/100 | 5.0★ (205+) | 5+ | — | — | — |
Listed in
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Profile last updated June 21, 2026.