Hicken Air

Gilbert, AZ Mini-Split Installation · #10 of 13 · 17+ yrs

4.8 · 390+ Google reviews · 📍 971 N Gilbert Rd #203, Gilbert, AZ 85234, USA
VOUCHEDSCOREGOOD77/100Vouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
⏱ 17+ years in business Review sentiment: 88/100

At a glance

Google rating
4.8★ from 390+ reviews
In business
17+ years
Services
3 Mini-Split Installation services
Service area
Gilbert, AZ + 1 nearby

Overview

Editorial review

NATE-certified technicians are listed on Hicken Air's site. Hicken Air lists same-day service availability. The company notes 15+ years serving Arizona homes and businesses. Gilbert's hot, dry summers and monsoon dust make fast AC response important. Local reviews cite punctual technicians and clear explanations after visits.

Ductless mini-split installation in Gilbert, AZ and surrounding Valley neighborhoods. NATE-certified technicians are listed on their website. Free in-home estimates and financing options are advertised. Same-day service is listed for urgent AC needs.

Vouched Score breakdown — 77/100

Gilbert, AZ Mini-Split Installation average is 80/100. Ranks #10 of 13 listed Mini-Split Installation providers in Gilbert, AZ.

Editorial Review 70 43%
Google Rating 93 16%
Review Recency 100 5%
Local Search Rank 61 9%
Review Sentiment 88 14%
Years in Business 70 4%
Google Review Volume 70 9%

Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →

How Hicken Air compares to the Gilbert average

Across 13 vetted mini split install providers in Gilbert, AZ.

SignalHicken AirGilbert avgDelta
Vouched Score 77/100 80/100 -3 vs avg
Google rating 4.8★ 4.9★ -0.1 vs avg
Review volume 390+ 590+ -199 vs avg
Years in business 17+ 16+ +1 vs avg

What customers say

Recent Google reviews
★★★★★

"Keenan, the technician who was scheduled to repair our air conditioner was very professional and polite. Before beginning the repairs, he explained in detail the repairs he would be doing and gave an estimated time of completion. I appreciated the information. When repairs were completed, he did a thorough inspection to ensure the system was functioning correctly. Keenan did a great job! I appreciated that he did a …"

— Daniel Vidales · Jun 2, 2026 · Google Reviews
★☆☆☆☆

"This is not a company to use for a large project. For one, they do not honor their work that has to do with warranties. Very bad install issues at the apartment complex they were contracted to do work. I contacted various people within this company to help with furnace warranty issues. They are too cheap to send a tech out to northern AZ to correct the issues with items they installed. Just trying to pass off the wo…"

— Burt Johnson · Nov 19, 2025 · Google Reviews
★★★★★

"I had an excellent experience with Hicken Air. They were incredibly responsive and accommodating to my urgent request. My technician, Pablo, was highly competent and efficient, taking the time to answer all my questions thoroughly. I also appreciated the great communication—the company reached out to let me know when Pablo was en route and followed up afterward to ensure I was completely satisfied. Highly recommend!"

— Mace Graham · May 8, 2026 · Google Reviews
★★★★★

"Hicken air has very professional, educated and personable folks working on their team. They really care about the quality of their work and pricing is very good compared to some of the others I priced out. They are quick to come back too if you have and questions, need modifications or have any issues. I highly recommend."

— Greg Donohoe · May 20, 2026 · Google Reviews
★★★★★

"I just had a new HVAC installed by Hicken Air. Incredible system, 2-Stage operation 16SEER2 w/ Gas Furnace and quality skilled tradesman. Upon completion, I noticed the externally installed AC Hi-Press Dryer was installed in a zone of potential human damage. The old unit had the Dryer factory installed inside the AC Condensor, but new system required an externally installed Dryer. I shared my concern with installati…"

— Jerry Deuser · Jan 30, 2026 · Google Reviews
From around the web

"My parents are elderly and needed a new AC unit, fast! I felt like the companies my parents got quotes from were trying to get as much money out of them as possible."

— Verified reviewer · BBB

Pros & cons

Pros Verified strengths
  • High Google rating (4.8★ across 390+ reviews)
  • Long-established (17+ years in business)
What this provider advertises

Self-reported on their website — not independently verified.

  • NATE-certified technicians
  • Emergency response: same-day
  • Financing available
  • Free estimates
What customers praise
punctualityclear communicationthorough inspectionsfast response
Cons What reviewers flag
warranty issues

Common complaints

Surfaced from negative-leaning customer reviews on Google / Yelp / BBB. Not editorial commentary.

When to choose them — and when to consider alternatives

Choose them if
  • You need commercial VRF installation
  • You need same-day or after-hours service
  • You need to finance the work
  • You have a commercial property
  • You want NATE-certified technicians
Consider alternatives if
  • Reports of warranty issues would be a deal-breaker for you
  • You want a BBB-rated firm specifically

Services

Service area

Gilbert, AZ home · Split Install Gilbert, AZ home

Office: 971 N Gilbert Rd #203, Gilbert, AZ 85234, USA

Neighborhood: 971 N Gilbert Rd #203, Gilbert, AZ 85234, USA

What Hicken Air publishes about pricing

Pricing model

  • Upfront pricing
    As published: Upfront pricing
    "…fficiency AC units. Every service includes clear, upfront pricing, honest recommendations, and our Hicken Air Guara…"

Estimates

  • Free estimates
    As published: Free estimates
    "…ortable, even during brutal 100°F+ summers. Get a Free In-Home Estimate Service Built for Mesa’s Homes & Climate Mesa’s h…"

Contact & hours

📍
🕒
Monday 7:00 AM – 10:00 PM
Tuesday 7:00 AM – 10:00 PM
Wednesday 7:00 AM – 10:00 PM
Thursday 7:00 AM – 10:00 PM
Friday 7:00 AM – 10:00 PM
Saturday 8:00 AM – 8:00 PM
Sunday 8:00 AM – 8:00 PM

Frequently asked questions

What are the pros of Hicken Air?
Based on public records and customer reviews: High Google rating (4.8★ across 390+ reviews); Long-established (17+ years in business); NATE-certified technicians; Emergency response: same-day; Financing available; Free estimates.
When should I choose Hicken Air?
Choose them if: You need commercial VRF installation; You need same-day or after-hours service; You need to finance the work; You have a commercial property; You want NATE-certified technicians.
When should I consider alternatives to Hicken Air?
Consider alternatives if: Reports of warranty issues would be a deal-breaker for you; You want a BBB-rated firm specifically.
What is the Vouched Score for Hicken Air?
77/100. Top contributing signals: Review Recency 100/100, Google Rating 93/100+ Review Sentiment 88/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has Hicken Air been in business?
Hicken Air has been operating for 17+ years in Gilbert, AZ.
What does mini split install service typically cost when working with a Gilbert, AZ provider like Hicken Air?
Mini-split typically runs $2,250–$5,850, and mini-split multi-zone runs $4,500–$10,750 in Gilbert, Arizona. These are area-wide market estimates, not Hicken Air's quotes. For an exact price, request a written estimate from Hicken Air.
What pricing terms does Hicken Air publish on their website?
Hicken Air's website publishes: Upfront pricing, Free estimates. Promotions and plans change — confirm currently-available terms with Hicken Air before acting.
Does Hicken Air do Mini-Split Systems in Gilbert, AZ?
Yes. Hicken Air lists Mini-Split Systems among its services and serves Gilbert, AZ and Split Install Gilbert, AZ.
Does Hicken Air do Commercial HVAC in Gilbert, AZ?
Yes. Hicken Air lists Commercial HVAC among its services and serves Gilbert, AZ and Split Install Gilbert, AZ.
Does Hicken Air do Emergency HVAC Service in Gilbert, AZ?
Yes. Hicken Air lists Emergency HVAC Service among its services and serves Gilbert, AZ and Split Install Gilbert, AZ.

Compare with nearby providers

Provider Vouched Google Years BBB Yelp Our picks
Hicken Air (this company)
77/100 4.8★ (390+) 17+
80/100 4.8★ (450+) 17+ Best for Mini-Split Repair
90/100 5.0★ (660+) 10+ A+ ✓ 4.9★ Highest Vouched Score
Best for Whole-Home Mini-Split Installation
Best Manufacturer-Authorized Installer
78/100 5.0★ (205+) 5+

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Profile last updated June 21, 2026.