Lowery Plumbing, Heating & Air Conditioning
Lubbock, TX Mini-Split Installation · #6 of 10 · BBB A+ Accredited · 45+ yrs
At a glance
- Google rating
- 4.5★ from 1,530+ reviews
- In business
- 45+ years
- BBB
- A+ accredited
- Services
- 1 Mini-Split Installation service
- Service area
- Lubbock, TX + 1 nearby
Overview
Lowery is American Standard's flagship dealer in the Lubbock area. The company advertises a ten-year warranty on repairs. Lowery states flat-rate pricing with no overtime fees and free estimates. Lubbock's West Texas heat and strong winds make rapid AC response important here. Recent Google reviews praise quick same-day service on many calls.
Full-service residential and commercial HVAC and plumbing serving Lubbock and surrounding communities. American Standard flagship dealer in the Lubbock area. States a ten-year warranty on repairs. Advertises flat-rate pricing, no overtime fees, and free estimates.
Vouched Score breakdown — 81/100
At the Lubbock, TX Mini-Split Installation average (81/100). Ranks #6 of 10 listed Mini-Split Installation providers in Lubbock, TX.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Lowery Plumbing, Heating & Air Conditioning compares to the Lubbock average
| Signal | Lowery Plumbing, Heating & Ai… | Lubbock avg | Delta |
|---|---|---|---|
| Vouched Score | 81/100 | 77/100 | +4 vs avg |
| Google rating | 4.5★ | 4.8★ | -0.3 vs avg |
| Review volume | 1,530+ | 730+ | +800 vs avg |
| Years in business | 45+ | 39+ | +6 vs avg |
What customers say
"Had several issues including water heater failure, attic insulation not adequate, need for updated thermostat, and need for air return in new den. Called Lowery on Monday morning. Had a follow-up call with Philip shortly after and Philip was at our home a few hours later. Philip discussed all of our concerns with us and made recommendations based on our needs and provided us with several quote options. He even talke…"
— Mitch Day · Apr 8, 2026 · Google Reviews"Two gentlemen came to my house to clear a clogged drain that stopped all events in my 2 bathrooms. They were courteous, friendly, informative and professional in how they spoke to me and how they addressed the issue I was having. have an older home so I have had Lowery Plumbing come out twice for two different drains and I must say they are great! Thank you so much for the way your staff conduct themselves and for…"
— Jeanie Benitez · Feb 27, 2026 · Google Reviews"Jesse and Miguel were very through in cleaning our vent pipe. They were unable to access the pipe from the roof because it was recently installed when our roof was replaced. They were able to pull a significant amount out and felt like they were able to remove all the the lint from the bottom. They cleaned up everything, cleaned the tops of the washer and dryer and put them back and made sure the vent hose wasn’t…"
— Bill Harris · Apr 3, 2026 · Google Reviews"Called for toilet stoppage on Tuesday 5-19. No service had to call again on Thursday 5-21. Service man came out Thursday afternoon. He was unable to clear clog. He said he would have to call for someone to come out with camera. No one had showed. Paid 49.50 and toilet still clogged. Have used Lowery before and service and results were 100% better then. Still without clog resolved."
— Ron Shepler · May 23, 2026 · Google Reviews"They had fast and friendly service. While their service call was very inexpensive and reasonable and they came quickly on a weekend, I do believe they make up the no weekend overtime charges with materials cost. A simple 15 minute fill valve change out was 150.00 plus the 69.99 service call making a fill valve replacement 245.00. Unfortunately I was out of town and didn’t have a choice. I work for a builder so I und…"
— Lacey Caswell · Apr 6, 2026 · Google Reviews"Company representative misrepresented the need to replace an A/C unit. Quoted replacement of $16,000-$ 27,000 because the unit could not be repaired."
— Verified reviewer · BBB"Says free estimate. But charged $69 for service call to give estimate."
— Verified reviewer · BBB"Tried to have me do repairs that were not necessary and were fixed by another company."
— Verified reviewer · BBBPros & cons
- Long-established (45+ years in business)
- BBB accredited
Self-reported on their website — not independently verified.
- Emergency response: 24/7
- Satisfaction guarantee
- 10-Year labor warranty
- Free estimates
- Flat-rate, upfront pricing
Common complaints
Surfaced from negative-leaning customer reviews on Google / Yelp / BBB. Not editorial commentary.
- Called for toilet stoppage on Tuesday 5-19. No service had to call again on Thursday 5-21. Service man came out Thursday afternoon. He was unable to clear clog. He said he would have to call for so…
When to choose them — and when to consider alternatives
- You need same-day or after-hours service
- You value a long-tenured local operator (45+ years in business)
- Reports of no follow-up would be a deal-breaker for you
- Reports of upsell pressure would be a deal-breaker for you
Services
- Emergency HVAC Service
Service area
Lubbock, TX home · Split Install Lubbock, TX home
Contact & hours
Frequently asked questions
What are the pros of Lowery Plumbing, Heating & Air Conditioning?
When should I choose Lowery Plumbing, Heating & Air Conditioning?
When should I consider alternatives to Lowery Plumbing, Heating & Air Conditioning?
What is the Vouched Score for Lowery Plumbing, Heating & Air Conditioning?
Is Lowery Plumbing, Heating & Air Conditioning BBB accredited?
How long has Lowery Plumbing, Heating & Air Conditioning been in business?
What does mini split install service typically cost when working with a Lubbock, TX provider like Lowery Plumbing, Heating & Air Conditioning?
What pricing terms does Lowery Plumbing, Heating & Air Conditioning publish on their website?
Does Lowery Plumbing, Heating & Air Conditioning do Emergency HVAC Service in Lubbock, TX?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Lowery Plumbing, Heating & Air Conditioning (this company) |
81/100 | 4.5★ (1,530+) | 45+ | A+ ✓ | — | — |
| 84/100 | 4.9★ (945+) | 14+ | A+ ✓ | — | — | |
| 85/100 | 4.9★ (1,075+) | 40+ | A+ ✓ | — | — | |
| — | 4.4★ (305+) | 15+ | — | — | — |
Listed in
Explore more
Profile last updated June 21, 2026.