Lex - Air Conditioning, Heating, Plumbing, Electrical
Plano, TX Mini-Split Installation · #1 of 14 · 22+ yrs
At a glance
- Google rating
- 4.8★ from 2,345+ reviews
- In business
- 22+ years
- Services
- 1 Mini-Split Installation service
- Service area
- Plano, TX + 1 nearby
Overview
Manufacturer Dealer: Lex lists Trane Comfort Specialist and American Standard Comfort Specialist partnerships.
Residential HVAC installation and system replacements serving Plano and the greater DFW metroplex.
Vouched Score breakdown — 85/100
Above the Plano, TX Mini-Split Installation average of 78/100. Ranks #1 of 14 listed Mini-Split Installation providers in Plano, TX.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Lex - Air Conditioning, Heating, Plumbing, Electrical compares to the Plano average
| Signal | Lex - Air Conditioning, Heati… | Plano avg | Delta |
|---|---|---|---|
| Vouched Score | 85/100 | 78/100 | +7 vs avg |
| Google rating | 4.8★ | 4.9★ | -0.1 vs avg |
| Review volume | 2,345+ | 780+ | +1567 vs avg |
| Years in business | 22+ | 26+ | -4 vs avg |
What customers say
"We have been a customer with Lex for over five years now and every time we need them, they are there. Today, we worked with Joseph and Arthur and they were absolutely top notch professionals! They fixed the leak, were careful, respectful, and genuinely nice guys. We are so appreciative of such professionalism. Thank you both and great job Lex!"
— Myreview Account · Mar 6, 2026 · Google Reviews"Lex was fantastic! Such a smooth process and took the time to really explain what was going on with our A/C unit and the issues with our ducts. Excellent follow- up as well. I have never seen a company be so clean and respectful! Paul was our go to Person and he was fantastic! Justin with the electrical portion was also fantastic! Thank you Lex! Five star all around!!!"
— Kristen H · Jun 7, 2026 · Google Reviews"The job quality is decent but we recently had multiple jobs where the price felt very high. We finally shopped around for the latest fix (short circuit with one of the AC units) and found multiple offers for the same job at roughly half the price. It felt very much like my wife and I were being taken advantage off because of our income bracket and neighborhood. The membership seems nice but I would advise against i…"
— Benjamin Herbert · Jun 6, 2026 · Google Reviews"Jose was excellent! He explained everything thoroughly and was so friendly. They also showed up in less than 24 hours to do the repairs. I highly recommend LexAir. They are a nice company that actually cares about their customers. That’s saying a lot these days too. We are so happy and cooled off. Thanks so much!"
— Valerie Powell · May 15, 2026 · Google Reviews"I had an excellent experience with Alex from Lex Plumbing. He went above and beyond to ensure everything was done correctly. Alex conducted a very thorough analysis, not only fixing the original issue but also identifying and resolving other problems he found along the way. He took the time to explain each and every detail clearly, making sure I understood what was happening and why the repairs were needed. His pro…"
— Wanjiru Kariuki · Dec 17, 2025 · Google Reviews"Technician was a complete con man! Tried to con me out of $9000 to replace my Evap cooler in my attic claiming it was the last one in the DFW area that could use current refrigerant."
— Verified reviewer · BBB"One of my units stopped blowing cool air and I had Lex Air come out that day to take a look. The technician looked at the unit for 15 minutes and told me that the heart of the system had gone out and that to fix it would be around $5,000 (if he could find the part, which he was doubtful that he could) or we could get a brand new unit."
— Verified reviewer · BBB"This company rips people off. Lost my AC guy, called on a recommendation."
— Verified reviewer · BBBPros & cons
- High Google rating (4.8★ across 2,345+ reviews)
- Long-established (22+ years in business)
Self-reported on their website — not independently verified.
- Authorized American Standard Comfort Specialist Dealer
- Background-verified team
- Emergency response: same-day
- Financing available
Common complaints
Surfaced from negative-leaning customer reviews on Google / Yelp / BBB. Not editorial commentary.
- The job quality is decent but we recently had multiple jobs where the price felt very high. We finally shopped around for the latest fix (short circuit with one of the AC units) and found multiple off…
When to choose them — and when to consider alternatives
- You need same-day or after-hours service
- You want manufacturer-warranty installation work
- You need to finance the work
- You want a top-rated provider with substantial review history (4.8★, 2,345+ reviews)
- You value a long-tenured local operator (22+ years in business)
- Reports of upsell pressure would be a deal-breaker for you
- Reports of billing disputes would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- Emergency HVAC Service
Service area
Plano, TX home · Split Install Plano, TX home
Guarantees & credentials
- Licensed technicians
- Licensed and insured
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of Lex - Air Conditioning, Heating, Plumbing, Electrical?
When should I choose Lex - Air Conditioning, Heating, Plumbing, Electrical?
When should I consider alternatives to Lex - Air Conditioning, Heating, Plumbing, Electrical?
What is the Vouched Score for Lex - Air Conditioning, Heating, Plumbing, Electrical?
How long has Lex - Air Conditioning, Heating, Plumbing, Electrical been in business?
What does mini split install service typically cost when working with a Plano, TX provider like Lex - Air Conditioning, Heating, Plumbing, Electrical?
What pricing terms does Lex - Air Conditioning, Heating, Plumbing, Electrical publish on their website?
Does Lex - Air Conditioning, Heating, Plumbing, Electrical do Emergency HVAC Service in Plano, TX?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Lex - Air Conditioning, Heating, Plumbing, Electrical (this company) |
85/100 | 4.8★ (2,345+) | 22+ | — | — | Manufacturer-Authorized Installer |
| 85/100 | 4.9★ (2,485+) | 18+ | A+ ✓ | 2.8★ | Best for Mini-Split Repair | |
| 77/100 | 4.7★ (465+) | 25+ | — | — | — | |
| 85/100 | 4.9★ (1,740+) | 69+ | — | — | Highest Vouched Score |
Listed in
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Profile last updated June 22, 2026.