M&R Refrigeration
Surprise, AZ Mini-Split Installation · #9 of 9 · BBB A+ Accredited
At a glance
- Google rating
- 4.8★ from 105+ reviews
- In business
- 8+ years
- BBB
- A+ accredited
- Services
- 2 Mini-Split Installation services
- Service area
- Surprise, AZ + 1 nearby
Overview
M&R Refrigeration states they perform ductless mini-split installations and repairs. The website lists partnerships with Mitsubishi Electric and Daikin. The company reports 8+ years serving Surprise homeowners and businesses. Surprise summers demand robust cooling and quick service. Advertises emergency response; reviewers note fast arrival and same-day visits.
Ductless mini-split installation in Surprise, AZ, and surrounding Arizona communities. Partnerships: lists Mitsubishi Electric, Daikin, Carrier, and Goodman as brand partners. Labor Warranty: prescan notes a 5-Year labor warranty advertised. Emergency Response: advertises emergency response and multiple reviews mention quick same-day arrivals.
Vouched Score breakdown — 65/100
Surprise, AZ Mini-Split Installation average is 76/100. Ranks #9 of 9 listed Mini-Split Installation providers in Surprise, AZ.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How M&R Refrigeration compares to the Surprise average
| Signal | M&R Refrigeration | Surprise avg | Delta |
|---|---|---|---|
| Vouched Score | 65/100 | 76/100 | -11 vs avg |
| Google rating | 4.8★ | 4.8★ | matches city average |
| Review volume | 105+ | 505+ | -398 vs avg |
| Years in business | 8+ | 25+ | -17 vs avg |
What customers say
"I can’t say enough good things about M&R Refrigeration! After another company messed up my mini-split install and it started leaking just two weeks later, I called Matt at M&R. Even during the busy season, he was quick to respond and get me scheduled. He showed up on time, diagnosed the problem right away, and had it fixed quickly and efficiently. The system now runs better than it did when I first bought it. Fair p…"
— LT · Oct 3, 2025 · Google Reviews"We had M&R come to our home today to inspect our cooling system today given it was not cooling properly. Carlos, the technician performed the inspection and clearly communicated his findings and explained our options going forward. we received estimates for each option, and we were extremely pleased with the service we received,"
— John Bigelow · Jul 2, 2025 · Google Reviews"Josh did a great job! On time, very efficient and communicated well and very courteous."
— Ed Lukasunis · May 13, 2026 · Google Reviews"Called for assistance was helped by the technician Daniel was at my house within an hour good customer service very professional good price and got Unit fixed the right way, highly recommend !"
— Adrian Contreras · May 20, 2026 · Google Reviews"They always show up on time when I need them, the repairmen are very pleasant and easy to have around besides doing a great job."
— Coty West · Apr 1, 2026 · Google Reviews"DO NOT use this company. I tried reporting a driver who almost took me out because he made a left off of the freeway onto olive when traffic was already backed up and that was a month ago."
— Verified reviewer · BBB"UPDATE - He didnt register the unit so the compressor wasnt covered under the 5 year warranty. Trying to get this guy to cover his mistake is a waste of time."
— Verified reviewer · BBB"M&R first came out on a Sunday when no one else would. The Tech made every effort to try and get the old unit working."
— Verified reviewer · BBBPros & cons
- High Google rating (4.8★ across 105+ reviews)
- BBB accredited
Self-reported on their website — not independently verified.
- Emergency response: 24/7
- 5-Year labor warranty
When to choose them — and when to consider alternatives
- You need same-day or after-hours service
- Reports of warranty registration would be a deal-breaker for you
Services
- Mini-Split Systems
- Emergency HVAC Service
Service area
Surprise, AZ home · Split Install Surprise, AZ home
Contact & hours
Frequently asked questions
What are the pros of M&R Refrigeration?
When should I choose M&R Refrigeration?
When should I consider alternatives to M&R Refrigeration?
What is the Vouched Score for M&R Refrigeration?
Is M&R Refrigeration BBB accredited?
How long has M&R Refrigeration been in business?
What does mini split install service typically cost when working with a Surprise, AZ provider like M&R Refrigeration?
Does M&R Refrigeration do Mini-Split Systems in Surprise, AZ?
Does M&R Refrigeration do Emergency HVAC Service in Surprise, AZ?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
M&R Refrigeration (this company) |
65/100 | 4.8★ (105+) | 8+ | A+ ✓ | — | — |
| 70/100 | 4.7★ (285+) | — | — | 3.5★ | — | |
| 85/100 | 5.0★ (660+) | — | — | — | Highest Vouched Score | |
| 80/100 | 4.9★ (385+) | 28+ | — | 3.9★ | — |
Listed in
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Profile last updated June 22, 2026.