Advanced Heat Pump Systems

Johnson City, TN AC Repair · #4 of 4 · NATE-certified · 44+ yrs

4.1 · 75+ Google reviews · 📍 2909 Rocky Top Rd, Johnson City, TN 37601, USA
VOUCHEDSCOREFAIR54/100Vouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
⏱ 44+ years in business Yelp 2.5★ (8) certified by the EPA and recognized as one of Lennox · Nate Certified Review sentiment: 58/100

At a glance

Google rating
4.1★ from 75+ reviews
In business
44+ years
Yelp
2.5★ from 8 reviews
Services
3 AC Repair services
Service area
Johnson City, TN + 1 nearby

Overview

Editorial review

Advanced Heat Pump Systems lists Lennox Top Elite Dealer recognition and factory training. Advanced Heat Pump Systems lists NATE-certified technicians in its service department. Advanced Heat Pump Systems has served the Tri-Cities for 45+ years. Advanced Heat Pump Systems lists 24/7 emergency response for no-cooling calls.

AC repair and heat pump service in Johnson City, TN focused on diagnostics and repairs. NATE-certified technicians are listed on the company site. Lennox Top Elite Dealer recognition is noted for in-warranty work. Emergency response is listed as 24/7 for same-day no-cooling calls.

Vouched Score breakdown — 54/100

Johnson City, TN AC Repair average is 73/100. Ranks #4 of 4 listed AC Repair providers in Johnson City, TN.

Editorial Review 46 44%
Yelp Rating 38 3%
Google Rating 70 16%
Local Search Rank 39 9%
Review Sentiment 58 14%
Years in Business 100 4%
Google Review Volume 51 9%

Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →

How Advanced Heat Pump Systems compares to the Johnson City average

Across 4 vetted ac repair providers in Johnson City, TN.

SignalAdvanced Heat Pump SystemsJohnson City avgDelta
Vouched Score 54/100 72/100 -18 vs avg
Google rating 4.1★ 4.7★ -0.6 vs avg
Review volume 75+ 435+ -362 vs avg
Years in business 44+ 34+ +10 vs avg

What customers say

Where they stand on this page: Lowest rating on this page (4.1★ vs page best 5.0★)

Pros & cons

Pros Verified strengths
  • Long-established (44+ years in business)
What this provider advertises

Self-reported on their website — not independently verified.

  • NATE-certified technicians
  • Emergency response: 24/7
What customers praise
same-day repairsfactory-trained techniciansload calculationsemergency response
Cons
  • Lower Yelp rating than Google (2.5★ vs 4.1★)
  • Mixed customer sentiment (score 58/100)
What reviewers flag
rating divergence

When to choose them — and when to consider alternatives

Choose them if
  • You need same-day or after-hours service
  • You have a commercial property
  • You value a long-tenured local operator (44+ years in business)
  • You want NATE-certified technicians
Consider alternatives if
  • Reports of rating divergence would be a deal-breaker for you
  • You want a BBB-rated firm specifically

Services

Service area

Johnson City, TN home · Repair Johnson City, TN home

Office: 2909 Rocky Top Rd, Johnson City, TN 37601, USA

Neighborhood: 2909 Rocky Top Rd, Johnson City, TN 37601, USA

Guarantees & credentials

Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.

Contact & hours

📍
🕒
Mon - Fri 8:00 am - 5:00 pm emergency service listed as 24/7.

Frequently asked questions

What are the pros of Advanced Heat Pump Systems?
Based on public records and customer reviews: Long-established (44+ years in business); NATE-certified technicians; Emergency response: 24/7.
What are the cons of Advanced Heat Pump Systems?
Concerns flagged from public records and reviews: Lower Yelp rating than Google (2.5★ vs 4.1★); Mixed customer sentiment (score 58/100).
When should I choose Advanced Heat Pump Systems?
Choose them if: You need same-day or after-hours service; You have a commercial property; You value a long-tenured local operator (44+ years in business); You want NATE-certified technicians.
When should I consider alternatives to Advanced Heat Pump Systems?
Consider alternatives if: Reports of rating divergence would be a deal-breaker for you; You want a BBB-rated firm specifically.
What is the Vouched Score for Advanced Heat Pump Systems?
54/100. Top contributing signals: Years In Business 100/100, Google Rating 70/100+ Review Sentiment 58/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has Advanced Heat Pump Systems been in business?
Advanced Heat Pump Systems has been operating for 44+ years in Johnson City, TN.
What does AC repair service typically cost when working with a Johnson City, TN provider like Advanced Heat Pump Systems?
AC service call / diagnostic fee typically runs $60–$125, and capacitor replacement runs $65–$330 in Johnson City, Tennessee. These are area-wide market estimates, not Advanced Heat Pump Systems's quotes. For an exact price, request a written estimate from Advanced Heat Pump Systems.
Does Advanced Heat Pump Systems do AC Repair in Johnson City, TN?
Yes. Advanced Heat Pump Systems lists AC Repair among its services and serves Johnson City, TN and Repair Johnson City, TN.
Does Advanced Heat Pump Systems do Emergency HVAC Service in Johnson City, TN?
Yes. Advanced Heat Pump Systems lists Emergency HVAC Service among its services and serves Johnson City, TN and Repair Johnson City, TN.
Does Advanced Heat Pump Systems do Commercial HVAC in Johnson City, TN?
Yes. Advanced Heat Pump Systems lists Commercial HVAC among its services and serves Johnson City, TN and Repair Johnson City, TN.

Compare with nearby providers

Provider Vouched Google Years BBB Yelp Our picks
Advanced Heat Pump Systems (this company)
54/100 4.1★ (75+) 44+ 2.5★
82/100 4.9★ (350+) 23+
73/100 5.0★ (90+) 12+
81/100 4.8★ (1,230+) 57+ 3.3★ Best for Honest Diagnosis

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Profile last updated July 6, 2026.