Stone Services Inc
Chapel Hill, NC Emergency AC Repair · #3 of 3 · 35+ yrs
At a glance
- Google rating
- 4.9★ from 90+ reviews
- In business
- 35+ years
- Services
- 1 Emergency AC Repair service
- Service area
- Chapel Hill, NC + 1 nearby
Overview
Stone Services Inc advertises 24/7 emergency response with a rapid-response team. The Stone family lists service continuity since 1991, totaling 35+ years. The website notes transparent pricing and free estimates for cooling work. Local summers in Chapel Hill increase urgent AC demand during heat spikes. Google Maps shows a strong presence with many recent customer entries.
Emergency AC repair for Chapel Hill and the Triangle, focused on fast break-fix service. Emergency-response team states 24/7 availability and rapid-response support. Transparent pricing is advertised, and free estimates are listed on the site.
Vouched Score breakdown — 75/100
Chapel Hill, NC Emergency AC Repair average is 78/100. Ranks #3 of 3 listed Emergency AC Repair providers in Chapel Hill, NC.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Stone Services Inc compares to the Chapel Hill average
| Signal | Stone Services Inc | Chapel Hill avg | Delta |
|---|---|---|---|
| Vouched Score | 75/100 | 78/100 | -3 vs avg |
| Google rating | 4.9★ | 4.9★ | matches city average |
| Review volume | 90+ | 720+ | -631 vs avg |
| Years in business | 35+ | 32+ | +3 vs avg |
What customers say
Pros
- High Google rating (4.9★ across 90+ reviews)
- Long-established (35+ years in business)
Self-reported on their website — not independently verified.
- Emergency response: 24/7
- Free estimates
When to choose them — and when to consider alternatives
- You need same-day or after-hours service
- You prefer a family-owned operation
- You value a long-tenured local operator (35+ years in business)
- You want a BBB-rated firm specifically
Services
- Emergency HVAC Service
Service area
Chapel Hill, NC home · Ac Repair Chapel Hill, NC home
What Stone Services Inc publishes about pricing
Discounts
-
Military discount
As published: Military discount"…aintenance. *See terms at bottom of page. Get 10% Military Discount Get 15% Preventive Maintenance Submit Your Review…" -
10% off
As published: 10% off"…esponders Featured 15% Preventive Maintenance Get 10% off any service if you are in the military, a veteran, or…" -
15% off
As published: 15% off"…ary, a veteran, or a first responder, and receive 15% off when you schedule preventive maintenance. *See te…"
Pricing model
-
Transparent pricing
As published: Transparent pricing"…and counting, our track record speaks for itself. Transparent Pricing No hidden fees, no surprises—just straightforward…" -
No hidden fees
As published: No hidden fees"…ack record speaks for itself. Transparent Pricing No hidden fees, no surprises—just straightforward quotes and hon…" -
Upfront pricing
As published: Upfront pricing"…ne Services? Same-Day Response Licensed & Insured Upfront Pricing Emergency Dispatch Certified Experts Local Family…"
Estimates
-
Free estimates
As published: Free estimates"…Since 1991 Call today to request service or get a free estimate on your next cooling system. Schedule Service Sen…"
Guarantees & credentials
- Satisfaction GUARANTEED
- Licensed
- Licensed technicians
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of Stone Services Inc?
When should I choose Stone Services Inc?
When should I consider alternatives to Stone Services Inc?
What is the Vouched Score for Stone Services Inc?
How long has Stone Services Inc been in business?
What does emergency AC repair service typically cost when working with a Chapel Hill, NC provider like Stone Services Inc?
What pricing terms does Stone Services Inc publish on their website?
Does Stone Services Inc do Emergency HVAC Service in Chapel Hill, NC?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Stone Services Inc (this company) |
75/100 | 4.9★ (90+) | 35+ | — | — | — |
| 84/100 | 4.9★ (1,330+) | 15+ | — | 3.6★ | Highest Vouched Score Best for No-Cooling Emergencies Best NATE-Certified Shop |
|
| 76/100 | 4.8★ (740+) | 45+ | — | 3.2★ | — |
Listed in
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Profile last updated July 3, 2026.