Powell's Plumbing & Air
Wilmington, NC Emergency AC Repair · #9 of 9 · 37+ yrs
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
At a glance
- Google rating
- 4.9★ from 280+ reviews
- In business
- 37+ years
- Yelp
- 2.9★ from 10 reviews
- Services
- 1 Emergency AC Repair service
- Service area
- Wilmington, NC + 1 nearby
Overview
Editorial review
Powell's lists same-day emergency response for AC breakdowns. Powell's advertises 24-hour repair coverage across Wilmington neighborhoods. Powell's notes fully equipped trucks for first-visit repairs and fast turnarounds. Powell's has served the Wilmington area for 35+ years.
Emergency AC repair serving Wilmington, NC and nearby areas. Emergency response: same-day service, per their site. Background-checked technicians, per their site. Flat-rate pricing and upfront estimates are advertised on their pages.
Vouched Score breakdown — 69/100
Wilmington, NC Emergency AC Repair average is 78/100. Ranks #9 of 9 listed Emergency AC Repair providers in Wilmington, NC.
Editorial Review
69
44%
Yelp Rating
48
3%
Google Rating
97
16%
Local Search Rank
25
9%
Review Sentiment
60
14%
Years in Business
100
4%
Google Review Volume
66
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Powell's Plumbing & Air compares to the Wilmington average
| Signal | Powell's Plumbing & Air | Wilmington avg | Delta |
|---|---|---|---|
| Vouched Score | 69/100 | 78/100 | -9 vs avg |
| Google rating | 4.9★ | 4.9★ | matches city average |
| Review volume | 280+ | 1,175+ | -893 vs avg |
| Years in business | 37+ | 34+ | +3 vs avg |
What customers say
Pros & cons
Pros
Verified strengths
- High Google rating (4.9★ across 280+ reviews)
- Long-established (37+ years in business)
Self-reported on their website — not independently verified.
- Background-verified team
- Emergency response: same-day
- Financing available
- Flat-rate, upfront pricing
punctualityfast responsetransparent pricingclean workspaces
Cons
- Lower Yelp rating than Google (2.9★ vs 4.9★)
- Mixed customer sentiment (score 60/100)
yelp low ratingrating divergence
When to choose them — and when to consider alternatives
Choose them if
- You need same-day AC repair
- You need after-hours AC repair
- You need same-day or after-hours service
- You need to finance the work
- You value a long-tenured local operator (37+ years in business)
Consider alternatives if
- Reports of rating divergence would be a deal-breaker for you
- Reports of yelp low rating would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- Emergency HVAC Service
Service area
Wilmington, NC home · Ac Repair Wilmington, NC home
What Powell's Plumbing & Air publishes about pricing
Pricing model
-
Upfront pricing
As published: Upfront pricing"…Choose Powell’s? On-Time Arrival Competitive and Upfront Pricing Fully Equipped Trucks 100% Satisfaction Guarantee…" -
No hidden fees
As published: No hidden fees"…n On Select Services Provide Upfront Pricing With No Hidden Fees Powell’s 5742 Marguerite Dr, Wilmington, NC 28403…"
Guarantees & credentials
- Satisfaction Guaranteed
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of Powell's Plumbing & Air?
Based on public records and customer reviews: High Google rating (4.9★ across 280+ reviews); Long-established (37+ years in business); Background-verified team; Emergency response: same-day; Financing available; Flat-rate, upfront pricing.
What are the cons of Powell's Plumbing & Air?
Concerns flagged from public records and reviews: Lower Yelp rating than Google (2.9★ vs 4.9★); Mixed customer sentiment (score 60/100).
When should I choose Powell's Plumbing & Air?
Choose them if: You need same-day AC repair; You need after-hours AC repair; You need same-day or after-hours service; You need to finance the work; You value a long-tenured local operator (37+ years in business).
When should I consider alternatives to Powell's Plumbing & Air?
Consider alternatives if: Reports of rating divergence would be a deal-breaker for you; Reports of yelp low rating would be a deal-breaker for you; You want a BBB-rated firm specifically.
What is the Vouched Score for Powell's Plumbing & Air?
69/100. Top contributing signals: Years In Business 100/100, Google Rating 97/100, Llm Score 69/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has Powell's Plumbing & Air been in business?
Powell's Plumbing & Air has been operating for 37+ years in Wilmington, NC.
What does emergency AC repair service typically cost when working with a Wilmington, NC provider like Powell's Plumbing & Air?
After-hours / weekend emergency service call typically runs $115–$230, and holiday emergency service call runs $175–$385 in Wilmington, North Carolina. These are area-wide market estimates, not Powell's Plumbing & Air's quotes. For an exact price, request a written estimate from Powell's Plumbing & Air.
What pricing terms does Powell's Plumbing & Air publish on their website?
Powell's Plumbing & Air's website publishes: Upfront pricing. Promotions and plans change — confirm currently-available terms with Powell's Plumbing & Air before acting.
Does Powell's Plumbing & Air do Emergency HVAC Service in Wilmington, NC?
Yes. Powell's Plumbing & Air lists Emergency HVAC Service among its services and serves Wilmington, NC and Ac Repair Wilmington, NC.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Powell's Plumbing & Air (this company) |
69/100 | 4.9★ (280+) | 37+ | — | 2.9★ | — |
| 78/100 | 4.9★ (400+) | 40+ | — | — | — | |
| 76/100 | 4.9★ (555+) | — | — | 4.1★ | — | |
| 81/100 | 4.9★ (1,370+) | — | — | 4.3★ | Best for No-Cooling Emergencies |
Listed in
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Profile last updated July 3, 2026.