City Heating and Air
Charlotte, NC Furnace Replacement · #12 of 13 · 28+ yrs
At a glance
- Google rating
- 4.8★ from 160+ reviews
- In business
- 28+ years
- Yelp
- 4.2★ from 10 reviews
- Services
- 2 Furnace Replacement services
- Service area
- Charlotte, NC + 1 nearby
Overview
City Heating and Air advertises furnace replacement as a core service with concrete installer experience. The company reports 25+ years serving Charlotte homeowners. City Heating and Air states they present repair and replacement options before condemning equipment. The site lists same-day emergency response for urgent heating failures. Local summers and occasional cold snaps make quick response important in Charlotte.
Furnace replacement in Charlotte, focused on gas heating changeouts and installations. Years in business: 25+ years serving the Charlotte area. Honest Assessment: site states they evaluate repair versus replacement on every visit. Emergency Response: same-day service advertised for urgent heating failures.
Vouched Score breakdown — 68/100
Charlotte, NC Furnace Replacement average is 77/100. Ranks #12 of 13 listed Furnace Replacement providers in Charlotte, NC.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How City Heating and Air compares to the Charlotte average
| Signal | City Heating and Air | Charlotte avg | Delta |
|---|---|---|---|
| Vouched Score | 68/100 | 77/100 | -9 vs avg |
| Google rating | 4.8★ | 4.9★ | -0.1 vs avg |
| Review volume | 160+ | 1,665+ | -1508 vs avg |
| Years in business | 28+ | 47+ | -19 vs avg |
What customers say
Pros
- High Google rating (4.8★ across 160+ reviews)
- Long-established (28+ years in business)
Self-reported on their website — not independently verified.
- Emergency response: same-day
- Satisfaction guarantee
When to choose them — and when to consider alternatives
- You need same-day furnace replacement
- You need same-day or after-hours service
- You value a long-tenured local operator (28+ years in business)
- You want a BBB-rated firm specifically
Services
- Furnace Replacement
- Emergency HVAC Service
Service area
Charlotte, NC home · Replacement Charlotte, NC home
Guarantees & credentials
- Satisfaction Guaranteed
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of City Heating and Air?
When should I choose City Heating and Air?
When should I consider alternatives to City Heating and Air?
What is the Vouched Score for City Heating and Air?
How long has City Heating and Air been in business?
What does furnace replacement service typically cost when working with a Charlotte, NC provider like City Heating and Air?
Does City Heating and Air do Furnace Replacement in Charlotte, NC?
Does City Heating and Air do Emergency HVAC Service in Charlotte, NC?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
City Heating and Air (this company) |
68/100 | 4.8★ (160+) | 28+ | — | 4.2★ | — |
| 68/100 | 4.7★ (465+) | 80+ | — | 3.5★ | — | |
| 72/100 | 4.8★ (260+) | 82+ | — | 3.9★ | — | |
| 86/100 | 5.0★ (1,040+) | 17+ | — | 4.4★ | Best Manufacturer-Authorized Installer |
Listed in
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Profile last updated July 5, 2026.