Tri-City Air
Kingsport, TN Furnace Replacement · #3 of 6 · 57+ yrs
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
⏱ 57+ years in business
Review sentiment: 85/100
At a glance
- Google rating
- 4.7★ from 435+ reviews
- In business
- 57+ years
- Services
- 2 Furnace Replacement services
- Service area
- Kingsport, TN + 1 nearby
Overview
Editorial review
Furnace replacement is a listed specialty, with full-system changeouts advertised. Tri-City Air notes same-day response availability. The company reports financing plans and annual service memberships. Tri-City Air was founded in 1969 and understands northeast Tennessee heating needs.
Furnace replacement and full-system changeouts serving Kingsport and nearby communities. Years in business: 55+ years serving northeast Tennessee homes. Honest assessment: website says they document repair and replacement options, avoiding upsells.
Vouched Score breakdown — 78/100
Above the Kingsport, TN Furnace Replacement average of 73/100. Ranks #3 of 6 listed Furnace Replacement providers in Kingsport, TN.
Editorial Review
70
46%
Google Rating
90
17%
Local Search Rank
80
9%
Review Sentiment
85
15%
Years in Business
100
4%
Google Review Volume
71
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Tri-City Air compares to the Kingsport average
| Signal | Tri-City Air | Kingsport avg | Delta |
|---|---|---|---|
| Vouched Score | 78/100 | 72/100 | +6 vs avg |
| Google rating | 4.7★ | 4.7★ | matches city average |
| Review volume | 435+ | 850+ | -418 vs avg |
| Years in business | 57+ | 43+ | +14 vs avg |
What customers say
Pros & cons
Pros
Verified strengths
- High Google rating (4.7★ across 435+ reviews)
- Long-established (57+ years in business)
Self-reported on their website — not independently verified.
- Emergency response: same-day
- Financing available
financing optionspriority schedulingannual tune-upslocal technicians
Cons
What reviewers flag
lower yelp ratingrating divergence
When to choose them — and when to consider alternatives
Choose them if
- You need same-day furnace replacement
- You need same-day or after-hours service
- You need to finance the work
- You prefer a family-owned operation
- You value a long-tenured local operator (57+ years in business)
Consider alternatives if
- Reports of lower yelp rating would be a deal-breaker for you
- Reports of rating divergence would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- Furnace Replacement
- Emergency HVAC Service
Service area
Kingsport, TN home · Replacement Kingsport, TN home
What Tri-City Air publishes about pricing
Maintenance plans
-
Comfort Club
As published: Comfort Club"…Us About Us Our Service Area Our Service Reviews Comfort Club FAQs Blogs Careers Heating Heating Repair Heating…"
Financing
-
Financing available
As published: Financing available"…chedule Online Serving Your Community Since 1969 Financing Available | Annual Service Plans In Business Since 1969 Fin…"
Pricing model
-
Upfront pricing
As published: Upfront pricing"…ir Conditioning Co is Here for All of Your Needs! Upfront pricing – you’ll never pay more than you’re quoted Expert…"
Guarantees & credentials
- Licensed technicians
- Licensed
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of Tri-City Air?
Based on public records and customer reviews: High Google rating (4.7★ across 435+ reviews); Long-established (57+ years in business); Emergency response: same-day; Financing available.
When should I choose Tri-City Air?
Choose them if: You need same-day furnace replacement; You need same-day or after-hours service; You need to finance the work; You prefer a family-owned operation; You value a long-tenured local operator (57+ years in business).
When should I consider alternatives to Tri-City Air?
Consider alternatives if: Reports of lower yelp rating would be a deal-breaker for you; Reports of rating divergence would be a deal-breaker for you; You want a BBB-rated firm specifically.
What is the Vouched Score for Tri-City Air?
78/100. Top contributing signals: Years In Business 100/100, Google Rating 90/100+ Review Sentiment 85/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has Tri-City Air been in business?
Tri-City Air has been operating for 57+ years in Kingsport, TN.
What does furnace replacement service typically cost when working with a Kingsport, TN provider like Tri-City Air?
Full gas furnace replacement typically runs $2,400–$5,250, and high-efficiency condensing furnace runs $3,650–$7,650 in Kingsport, Tennessee. These are area-wide market estimates, not Tri-City Air's quotes. For an exact price, request a written estimate from Tri-City Air.
What pricing terms does Tri-City Air publish on their website?
Tri-City Air's website publishes: Comfort Club, Financing available, Upfront pricing. Promotions and plans change — confirm currently-available terms with Tri-City Air before acting.
Does Tri-City Air do Furnace Replacement in Kingsport, TN?
Yes. Tri-City Air lists Furnace Replacement among its services and serves Kingsport, TN and Replacement Kingsport, TN.
Does Tri-City Air do Emergency HVAC Service in Kingsport, TN?
Yes. Tri-City Air lists Emergency HVAC Service among its services and serves Kingsport, TN and Replacement Kingsport, TN.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Tri-City Air (this company) |
78/100 | 4.7★ (435+) | 57+ | — | — | Honest Replace-vs-Repair |
| 87/100 | 4.8★ (3,765+) | 75+ | — | — | Highest Vouched Score Best for Gas Furnace Replacement |
|
| 71/100 | 4.8★ (190+) | 27+ | — | — | — | |
| 57/100 | 5.0★ (70+) | 30+ | — | — | Best for Commercial Furnace Replacement |
Listed in
Explore more
Profile last updated July 8, 2026.