Sutton Heating and Air
Amarillo, TX Heat Pump Installation · #7 of 13 · BBB A+ · 44+ yrs
At a glance
- Google rating
- 4.9★ from 165+ reviews
- In business
- 44+ years
- BBB
- A+
- Services
- 2 Heat Pump Installation services
- Service area
- Amarillo, TX + 1 nearby
Overview
Ducted air-source heat pump installations are a highlighted service on Sutton Heating and Air's site.
Sutton Heating and Air installs and services ducted heat pumps for Amarillo-area homes. Mitsubishi Diamond Dealer status appears on their site. Years in business listed as 40+ serving Amarillo homeowners. Same-day emergency response is advertised on their availability page.
Vouched Score breakdown — 79/100
At the Amarillo, TX Heat Pump Installation average (79/100). Ranks #7 of 13 listed Heat Pump Installation providers in Amarillo, TX.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Sutton Heating and Air compares to the Amarillo average
| Signal | Sutton Heating and Air | Amarillo avg | Delta |
|---|---|---|---|
| Vouched Score | 79/100 | 79/100 | matches city average |
| Google rating | 4.9★ | 4.9★ | matches city average |
| Review volume | 165+ | 660+ | -496 vs avg |
| Years in business | 44+ | 43+ | +1 vs avg |
What customers say
"Jaron with Sutton Heating and Air was fantastic! Friendly and knowledgeable. Was very informative about my system and what he was finding. I called Sutton Heating and Air after have a home inspector claim my Ac system had a leak. Jason showed up on time and asked questions. Then when right to work. Finding no leaks with my AC system. Made few minor repairs to the wrapping outside on my Ac unit and cleaned out a drai…"
— Neal Hall · Mar 10, 2026 · Google Reviews"Great service! Very prompt and professional! Will definitely use again! Honest and reasonable pricing."
— K B · May 27, 2026 · Google Reviews"Technician analyzed the issue I had with the heat pump and resolved the issue. He was efficient and professional and explained what he was doing. Very pleasant and courteous."
— Frederick Theiss · May 18, 2026 · Google Reviews"Amazing people that really care about getting the job done and making sure you get proper service. I had to have my whole entire AC replaced it was old and barely worked until it completely stopped working, the new AC feels like a dream! Everything was installed super clean and as fast as they could (being the summer with everybody needing help). Highly recommend Sutton, just really good people all around."
— Jason Herring · Aug 2, 2025 · Google Reviews"The technician came shortly after I called them. He was courteous and knowledgeable. He had my air conditioner fixed quickly. Great Job"
— Selma Martin · Apr 5, 2026 · Google ReviewsPros
- High Google rating (4.9★ across 165+ reviews)
- Long-established (44+ years in business)
Self-reported on their website — not independently verified.
- Authorized Mitsubishi Diamond Dealer
- Emergency response: same-day
When to choose them
- You need same-day or after-hours service
- You want manufacturer-warranty installation work
- You value a long-tenured local operator (44+ years in business)
Services
- Heat Pump Service
- Emergency HVAC Service
Service area
Amarillo, TX home · Pump Install Amarillo, TX home
Guarantees & credentials
- Licensed
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
| Monday | 8:00 AM – 5:00 PM |
|---|---|
| Tuesday | 8:00 AM – 5:00 PM |
| Wednesday | 8:00 AM – 5:00 PM |
| Thursday | 8:00 AM – 5:00 PM |
| Friday | 8:00 AM – 5:00 PM |
| Saturday | Closed |
| Sunday | Closed |
Frequently asked questions
What are the pros of Sutton Heating and Air?
When should I choose Sutton Heating and Air?
What is the Vouched Score for Sutton Heating and Air?
Is Sutton Heating and Air BBB accredited?
How long has Sutton Heating and Air been in business?
What does heat pump installation service typically cost when working with a Amarillo, TX provider like Sutton Heating and Air?
Does Sutton Heating and Air do Heat Pump Service in Amarillo, TX?
Does Sutton Heating and Air do Emergency HVAC Service in Amarillo, TX?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Sutton Heating and Air (this company) |
79/100 | 4.9★ (165+) | 44+ | A+ | — | — |
| 82/100 | 4.9★ (335+) | 62+ | A+ ✓ | — | — | |
| 70/100 | 4.9★ (55+) | — | A+ | — | — | |
| 88/100 | 4.9★ (2,085+) | 48+ | A+ ✓ | — | — |
Listed in
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Profile last updated June 24, 2026.