Hendel's Air Conditioning Inc.

Chandler, AZ Heat Pump Installation · #14 of 14 · BBB A+ · 56+ yrs

4.5 · 270+ Google reviews · 📍 3434 N Arizona Ave, Chandler, AZ 85225, USA
VOUCHEDSCOREGOOD69/100Vouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
⏱ 56+ years in business BBB A+ Review sentiment: 78/100

At a glance

Google rating
4.5★ from 270+ reviews
In business
56+ years
BBB
A+
Services
2 Heat Pump Installation services
Service area
Chandler, AZ + 1 nearby

Overview

Editorial review

Heat pump installation focus is visible through showroom listings and customer heat-pump purchases. Hendel's lists major brands like Carrier, Trane, and Bryant on its site. The showroom is half a mile south of Guadalupe on Arizona Avenue, serving Chandler and Mesa homeowners. Reviews cite competent technicians and detailed maintenance visits.

Residential ducted heat pump installation and HVAC service in Chandler, AZ. Years in business: 55+ years. Website lists Carrier, Trane, Bryant and other major brands. Hendel's advertises emergency response available 24/7.

Vouched Score breakdown — 69/100

Chandler, AZ Heat Pump Installation average is 79/100. Ranks #14 of 14 listed Heat Pump Installation providers in Chandler, AZ.

BBB Rating 100 3%
Editorial Review 61 42%
Google Rating 83 16%
Review Recency 100 5%
Local Search Rank 28 8%
Review Sentiment 78 14%
Years in Business 100 4%
Google Review Volume 66 8%

Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →

How Hendel's Air Conditioning Inc. compares to the Chandler average

Across 14 vetted heat pump install providers in Chandler, AZ.

SignalHendel's Air Conditioning Inc.Chandler avgDelta
Vouched Score 69/100 79/100 -10 vs avg
Google rating 4.5★ 4.8★ -0.3 vs avg
Review volume 270+ 1,620+ -1350 vs avg
Years in business 56+ 28+ +28 vs avg

What customers say

Where they stand on this page: Longest-established provider on this page (56+ years vs page median 23) Lowest rating on this page (4.5★ vs page best 5.0★)
Recent Google reviews
★★★★★

"I want to give thanks to Hendel's Air-conditioning and service tech Rick. Although my needed service was a mistake on my part with a wiring issue when reconnecting my condenser fan after a good coil cleaning, Rick spotted my error immediately and had my air-conditioning working quickly. The service was professional, quick, and Rick was a pleasure to work with. I'll definitely recommend your services and be calling f…"

— VN · Mar 8, 2026 · Google Reviews
★★★★★

"I want to share my experience with Hendels. They have been doing my annual heater and A/C maintenance for about 5 years now. I find them to be extremely honest, fair and trustworthy. I had an experience where I was at my neighbors house when they had A/C maintenance done by another company. I listened to the long list of recommendations that company had for my neighbors system. The list was extensive to the amount o…"

— Jamie Clauser · Apr 21, 2026 · Google Reviews
★★★★★

"Hendel's Air Conditioning did an outstanding job. From the first phone call to completion, their team was professional, punctual, and extremely knowledgeable. They diagnosed the issue quickly, explained the repair clearly, and provided fair, transparent pricing with no surprises. What really stood out was their attention to detail and the care they took to make sure everything was working perfectly before they left…"

— Chuck Frakes · Feb 15, 2026 · Google Reviews
★★☆☆☆

"Spent 14k for two units from Hendels and had them come out every year to do the inspections. After a fee years my compressor on one of our condensors starting making a lot of noise. I was told that was normal and the women I spoke with even said hers does the same. If that were normal wouldn't it have done it from day one? They said the only fix was a new compressor but it's under warranty right? Technically yes…"

— AZ Snowboarder · Feb 15, 2026 · Google Reviews
★★★★★

"The service from Hendel's Air Conditioning has been top-notch. Their technicians are extremely competent, professional and easy to work with. We purchased a heat pump and it works great, has high efficiency, and is amazingly quiet. The also serviced a second unit we have and the work was of excellent quality and reasonably priced. And everyone on their team is personable and transparent. I give an A++++++++++++…"

— Nathan Newman · Apr 1, 2026 · Google Reviews
From around the web

"I hired Hendel's Refrigeration & Heating, Inc. to replace our A/C unit with a larger one."

— Verified reviewer · BBB

Pros & cons

Pros Verified strengths
  • Long-established (56+ years in business)
What this provider advertises

Self-reported on their website — not independently verified.

  • Emergency response: 24/7
What customers praise
competent technicianstransparent pricingquiet efficient operationprompt maintenance
Cons What reviewers flag
billing disputesinstallation issues

Common complaints

Surfaced from negative-leaning customer reviews on Google / Yelp / BBB. Not editorial commentary.

When to choose them — and when to consider alternatives

Choose them if
  • You need same-day or after-hours service
  • You prefer a family-owned operation
  • You value a long-tenured local operator (56+ years in business)
Consider alternatives if
  • Reports of billing disputes or installation issues would be a deal-breaker for you

Services

Service area

Chandler, AZ home · Pump Install Chandler, AZ home

Office: 3434 N Arizona Ave, Chandler, AZ 85225, USA

Neighborhood: 3434 N Arizona Ave, Chandler, AZ 85225, USA

Contact & hours

📍
🕒
Monday 8:00 AM – 7:30 PM
Tuesday 8:00 AM – 7:30 PM
Wednesday 8:00 AM – 7:30 PM
Thursday 8:00 AM – 7:30 PM
Friday 8:00 AM – 7:30 PM
Saturday 9:00 AM – 7:30 PM
Sunday 9:00 AM – 7:30 PM

Frequently asked questions

What are the pros of Hendel's Air Conditioning Inc.?
Based on public records and customer reviews: Long-established (56+ years in business); Emergency response: 24/7.
When should I choose Hendel's Air Conditioning Inc.?
Choose them if: You need same-day or after-hours service; You prefer a family-owned operation; You value a long-tenured local operator (56+ years in business).
When should I consider alternatives to Hendel's Air Conditioning Inc.?
Consider alternatives if: Reports of billing disputes or installation issues would be a deal-breaker for you.
What is the Vouched Score for Hendel's Air Conditioning Inc.?
69/100. Top contributing signals: Bbb 100/100+ Review Recency 100/100, Years In Business 100/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
Is Hendel's Air Conditioning Inc. BBB accredited?
Hendel's Air Conditioning Inc. has a BBB rating of A+ but is not BBB-accredited.
How long has Hendel's Air Conditioning Inc. been in business?
Hendel's Air Conditioning Inc. has been operating for 56+ years in Chandler, AZ.
What does heat pump install service typically cost when working with a Chandler, AZ provider like Hendel's Air Conditioning Inc.?
Ducted air-source heat pump + air handler, full system typically runs $7,200–$14,350, and geothermal system — premium alternative runs $13,450–$31,400 in Chandler, Arizona. These are area-wide market estimates, not Hendel's Air Conditioning Inc.'s quotes. For an exact price, request a written estimate from Hendel's Air Conditioning Inc..
Does Hendel's Air Conditioning Inc. do Heat Pump Service in Chandler, AZ?
Yes. Hendel's Air Conditioning Inc. lists Heat Pump Service among its services and serves Chandler, AZ and Pump Install Chandler, AZ.
Does Hendel's Air Conditioning Inc. do Emergency HVAC Service in Chandler, AZ?
Yes. Hendel's Air Conditioning Inc. lists Emergency HVAC Service among its services and serves Chandler, AZ and Pump Install Chandler, AZ.

Compare with nearby providers

Provider Vouched Google Years BBB Yelp Our picks
Hendel's Air Conditioning Inc. (this company)
69/100 4.5★ (270+) 56+ A+
77/100 4.9★ (410+) 10+ A+
83/100 4.9★ (985+) 44+ A+ ✓
82/100 5.0★ (490+) 20+

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Profile last updated June 22, 2026.