Hendel's Air Conditioning Inc.
Chandler, AZ Heat Pump Installation · #14 of 14 · BBB A+ · 56+ yrs
At a glance
- Google rating
- 4.5★ from 270+ reviews
- In business
- 56+ years
- BBB
- A+
- Services
- 2 Heat Pump Installation services
- Service area
- Chandler, AZ + 1 nearby
Overview
Heat pump installation focus is visible through showroom listings and customer heat-pump purchases. Hendel's lists major brands like Carrier, Trane, and Bryant on its site. The showroom is half a mile south of Guadalupe on Arizona Avenue, serving Chandler and Mesa homeowners. Reviews cite competent technicians and detailed maintenance visits.
Residential ducted heat pump installation and HVAC service in Chandler, AZ. Years in business: 55+ years. Website lists Carrier, Trane, Bryant and other major brands. Hendel's advertises emergency response available 24/7.
Vouched Score breakdown — 69/100
Chandler, AZ Heat Pump Installation average is 79/100. Ranks #14 of 14 listed Heat Pump Installation providers in Chandler, AZ.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Hendel's Air Conditioning Inc. compares to the Chandler average
| Signal | Hendel's Air Conditioning Inc. | Chandler avg | Delta |
|---|---|---|---|
| Vouched Score | 69/100 | 79/100 | -10 vs avg |
| Google rating | 4.5★ | 4.8★ | -0.3 vs avg |
| Review volume | 270+ | 1,620+ | -1350 vs avg |
| Years in business | 56+ | 28+ | +28 vs avg |
What customers say
"I want to give thanks to Hendel's Air-conditioning and service tech Rick. Although my needed service was a mistake on my part with a wiring issue when reconnecting my condenser fan after a good coil cleaning, Rick spotted my error immediately and had my air-conditioning working quickly. The service was professional, quick, and Rick was a pleasure to work with. I'll definitely recommend your services and be calling f…"
— VN · Mar 8, 2026 · Google Reviews"I want to share my experience with Hendels. They have been doing my annual heater and A/C maintenance for about 5 years now. I find them to be extremely honest, fair and trustworthy. I had an experience where I was at my neighbors house when they had A/C maintenance done by another company. I listened to the long list of recommendations that company had for my neighbors system. The list was extensive to the amount o…"
— Jamie Clauser · Apr 21, 2026 · Google Reviews"Hendel's Air Conditioning did an outstanding job. From the first phone call to completion, their team was professional, punctual, and extremely knowledgeable. They diagnosed the issue quickly, explained the repair clearly, and provided fair, transparent pricing with no surprises. What really stood out was their attention to detail and the care they took to make sure everything was working perfectly before they left…"
— Chuck Frakes · Feb 15, 2026 · Google Reviews"Spent 14k for two units from Hendels and had them come out every year to do the inspections. After a fee years my compressor on one of our condensors starting making a lot of noise. I was told that was normal and the women I spoke with even said hers does the same. If that were normal wouldn't it have done it from day one? They said the only fix was a new compressor but it's under warranty right? Technically yes…"
— AZ Snowboarder · Feb 15, 2026 · Google Reviews"The service from Hendel's Air Conditioning has been top-notch. Their technicians are extremely competent, professional and easy to work with. We purchased a heat pump and it works great, has high efficiency, and is amazingly quiet. The also serviced a second unit we have and the work was of excellent quality and reasonably priced. And everyone on their team is personable and transparent. I give an A++++++++++++…"
— Nathan Newman · Apr 1, 2026 · Google Reviews"I hired Hendel's Refrigeration & Heating, Inc. to replace our A/C unit with a larger one."
— Verified reviewer · BBBPros & cons
- Long-established (56+ years in business)
Self-reported on their website — not independently verified.
- Emergency response: 24/7
Common complaints
Surfaced from negative-leaning customer reviews on Google / Yelp / BBB. Not editorial commentary.
- Spent 14k for two units from Hendels and had them come out every year to do the inspections. After a fee years my compressor on one of our condensors starting making a lot of noise. I was told that…
When to choose them — and when to consider alternatives
- You need same-day or after-hours service
- You prefer a family-owned operation
- You value a long-tenured local operator (56+ years in business)
- Reports of billing disputes or installation issues would be a deal-breaker for you
Services
- Heat Pump Service
- Emergency HVAC Service
Service area
Chandler, AZ home · Pump Install Chandler, AZ home
Contact & hours
| Monday | 8:00 AM – 7:30 PM |
|---|---|
| Tuesday | 8:00 AM – 7:30 PM |
| Wednesday | 8:00 AM – 7:30 PM |
| Thursday | 8:00 AM – 7:30 PM |
| Friday | 8:00 AM – 7:30 PM |
| Saturday | 9:00 AM – 7:30 PM |
| Sunday | 9:00 AM – 7:30 PM |
Frequently asked questions
What are the pros of Hendel's Air Conditioning Inc.?
When should I choose Hendel's Air Conditioning Inc.?
When should I consider alternatives to Hendel's Air Conditioning Inc.?
What is the Vouched Score for Hendel's Air Conditioning Inc.?
Is Hendel's Air Conditioning Inc. BBB accredited?
How long has Hendel's Air Conditioning Inc. been in business?
What does heat pump install service typically cost when working with a Chandler, AZ provider like Hendel's Air Conditioning Inc.?
Does Hendel's Air Conditioning Inc. do Heat Pump Service in Chandler, AZ?
Does Hendel's Air Conditioning Inc. do Emergency HVAC Service in Chandler, AZ?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Hendel's Air Conditioning Inc. (this company) |
69/100 | 4.5★ (270+) | 56+ | A+ | — | — |
| 77/100 | 4.9★ (410+) | 10+ | A+ | — | — | |
| 83/100 | 4.9★ (985+) | 44+ | A+ ✓ | — | — | |
| 82/100 | 5.0★ (490+) | 20+ | — | — | — |
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Profile last updated June 22, 2026.