Expedition Heating and Air

Garland, TX Heat Pump Installation · #9 of 9 · BBB A

4.9 · 35+ Google reviews · 📍 601 N First St, Garland, TX 75040, USA
VOUCHEDSCOREGOOD66/100Vouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
⏱ 8+ years in business BBB A Review sentiment: 95/100

At a glance

Google rating
4.9★ from 35+ reviews
In business
8+ years
BBB
A
Services
2 Heat Pump Installation services
Service area
Garland, TX + 1 nearby

Overview

Editorial review

Expedition Heating and Air lists financing for replacements over $1,000 through lending partners. Expedition states technicians are salary-based, reducing commission-driven upsells. Garland's summer heat makes fast system replacements and same-day response critical. Customer reviews report same-day fixes, one-day installations, and long labor warranties.

Ducted central heat pump installation and service across Garland and greater DFW. Financing available for replacements over $1,000, with fast approvals, per their site. A customer review reports a lifetime outdoor-unit warranty and a 10-year labor warranty. Emergency response: same-day service is advertised.

Vouched Score breakdown — 66/100

Garland, TX Heat Pump Installation average is 76/100. Ranks #9 of 9 listed Heat Pump Installation providers in Garland, TX.

BBB Rating 90 3%
Editorial Review 56 42%
Google Rating 97 16%
Review Recency 100 5%
Local Search Rank 25 8%
Review Sentiment 95 14%
Years in Business 30 4%
Google Review Volume 42 8%

Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →

How Expedition Heating and Air compares to the Garland average

Across 9 vetted heat pump install providers in Garland, TX.

SignalExpedition Heating and AirGarland avgDelta
Vouched Score 66/100 76/100 -10 vs avg
Google rating 4.9★ 4.9★ matches city average
Review volume 35+ 1,080+ -1048 vs avg
Years in business 8+ 23+ -15 vs avg

What customers say

Reviewers praise: punctualitythorough installationsstrong warrantiesclear thermostat setup
Recent Google reviews
★★★★★

"Christian came out to look at our system because it wasn't heating. It was just dirty air filters causing it to shut off. He let us know they were running a promotion for new customers and that the fix was FREE due to it being an easy fix."

— Joe Ortiz · Jan 8, 2026 · Google Reviews
★★★★★

"The team at Expedition Heating and Air provided excellent service, being honest, efficient, reliable, friendly, and courteous throughout the entire process of my air conditioning installation. Their professionalism and attention to detail made me feel confident that I was getting top-notch care for my HVAC system. Robert Lee was very attentive and knowledgeable to all my questions."

— Eric N · Jan 27, 2025 · Google Reviews
★★★★★

"Replaced our Air Conditioning system with Expedition Heating & Air and got a great deal! These guys were $4000 less on a more high efficiency system and Expedition has a lifetime warranty on the outdoor unit, as well as 10 Years Labor Warranty. Francisco did a great job on the installation and finished in 1 day. He set up the new WI-FI Thermostat for us and showed us how to operate it!!! Thank you so much for a …"

— Palyn Lee · Mar 21, 2025 · Google Reviews
★★★★★

"The installation team at Expedition Heating and Air demonstrated exceptional professionalism and expert knowledge, providing fast and superior furnace repair that left me impressed and grateful. Their friendly and punctual technicians made sure every step of the air conditioning installation process was smooth and hassle-free."

— Austin Mancillas · Mar 22, 2025 · Google Reviews
★★★★★

"Robert Lee was very helpful in meeting all of our needs for getting a new air conditioner. He was present at installation and made sure everything worked perfectly before he left. If you need a new A/C, I highly recommend Robert and Expedition Air."

— Todd Hutchison · Jul 1, 2025 · Google Reviews

Pros

What this provider advertises

Self-reported on their website — not independently verified.

  • Emergency response: same-day
  • 10-Year labor warranty
  • Financing available

Common complaints

Surfaced from negative-leaning customer reviews on Google / Yelp / BBB. Not editorial commentary.

When to choose them — and when to consider alternatives

Choose them if
  • You need heat pump replacement
  • You need same-day or after-hours service
  • You need to finance the work
Consider alternatives if
  • You prefer a provider with hundreds of customer reviews

Services

Service area

Garland, TX home · Pump Install Garland, TX home

Office: 601 N First St, Garland, TX 75040, USA

Neighborhood: 601 N First St, Garland, TX 75040, USA

What Expedition Heating and Air publishes about pricing

Discounts

  • Veteran discount
    As published: Veteran discount
    "…ers without paying just to find out what’s wrong. Veteran Discounts Available We’re proud to serve those who’ve serve…"
  • 10% off
    As published: 10% off
    "…lub— two tune-ups per year, priority service, and 10% off all repairs for $189/yr. 🌿 INDOOR AIR QUALITY DFW ran…"

Maintenance plans

  • Maintenance Club
    As published: Maintenance Club
    "…sues from becoming big problems! Explore our HVAC Maintenance Club— two tune-ups per year, priority service, and 10%…"

Financing

  • Financing available
    As published: Financing available
    "…· Garland, TX & DFW Don’t Let Cost Hold You Back —Financing Available We offer flexible financing for HVAC repairs over…"

Pricing model

  • Transparent pricing
    As published: Transparent pricing
    "…nd small businesses across DFW. Learn about IAQ → Transparent Pricing — Published Online We publish our service prices…"

Guarantees & credentials

Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.

Contact & hours

📍
🕒
Monday 8:00 AM – 5:00 PM
Tuesday 8:00 AM – 5:00 PM
Wednesday 8:00 AM – 5:00 PM
Thursday 8:00 AM – 5:00 PM
Friday 8:00 AM – 5:00 PM
Saturday Closed
Sunday Closed

Frequently asked questions

What are the pros of Expedition Heating and Air?
Based on public records and customer reviews: Emergency response: same-day; 10-Year labor warranty; Financing available.
When should I choose Expedition Heating and Air?
Choose them if: You need heat pump replacement; You need same-day or after-hours service; You need to finance the work.
When should I consider alternatives to Expedition Heating and Air?
Consider alternatives if: You prefer a provider with hundreds of customer reviews.
What is the Vouched Score for Expedition Heating and Air?
66/100. Top contributing signals: Review Recency 100/100, Google Rating 97/100+ Review Sentiment 95/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
Is Expedition Heating and Air BBB accredited?
Expedition Heating and Air has a BBB rating of A but is not BBB-accredited.
How long has Expedition Heating and Air been in business?
Expedition Heating and Air has been operating for 8+ years in Garland, TX.
What does heat pump installation service typically cost when working with a Garland, TX provider like Expedition Heating and Air?
Ducted air-source heat pump + air handler, full system typically runs $7,300–$14,550, and geothermal system — premium alternative runs $13,650–$31,850 in Garland, Texas. These are area-wide market estimates, not Expedition Heating and Air's quotes. For an exact price, request a written estimate from Expedition Heating and Air.
What pricing terms does Expedition Heating and Air publish on their website?
Expedition Heating and Air's website publishes: Veteran discount, Maintenance Club, Financing available. Promotions and plans change — confirm currently-available terms with Expedition Heating and Air before acting.
Does Expedition Heating and Air do Heat Pump Service in Garland, TX?
Yes. Expedition Heating and Air lists Heat Pump Service among its services and serves Garland, TX and Pump Install Garland, TX.
Does Expedition Heating and Air do Emergency HVAC Service in Garland, TX?
Yes. Expedition Heating and Air lists Emergency HVAC Service among its services and serves Garland, TX and Pump Install Garland, TX.

Compare with nearby providers

Provider Vouched Google Years BBB Yelp Our picks
Expedition Heating and Air (this company)
66/100 4.9★ (35+) 8+ A
70/100 5.0★ (60+) 4+
85/100 4.9★ (575+) 10+
76/100 4.6★ (275+) 20+ A-

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Profile last updated June 24, 2026.