Dial One Johnson Plumbing, Cooling & Heating
Grand Prairie, TX Heat Pump Installation · #2 of 6 · 17+ yrs
At a glance
- Google rating
- 4.9★ from 440+ reviews
- In business
- 17+ years
- Services
- 1 Heat Pump Installation service
- Service area
- Grand Prairie, TX + 1 nearby
Overview
Heat pump installs: site lists ducted air-source heat pump installation as a specialization. Family ownership: Dial One Johnson notes family-owned operations. Local tie: serves Grand Prairie and nearby Dallas suburbs, handling Texas summer cooling demands. Availability: advertises emergency response and same-day service. Technician checks: states background-checked and drug-tested technicians.
Heat pump installation and replacement for ducted/central systems in the Grand Prairie area. Specialization: ducted air-source heat pump installation listed on the website. Financing: financing available (site lists "Financing"). Tenure: 15+ years in business.
Vouched Score breakdown — 84/100
Above the Grand Prairie, TX Heat Pump Installation average of 78/100. Ranks #2 of 6 listed Heat Pump Installation providers in Grand Prairie, TX.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Dial One Johnson Plumbing, Cooling & Heating compares to the Grand Prairie average
| Signal | Dial One Johnson Plumbing, Co… | Grand Prairie avg | Delta |
|---|---|---|---|
| Vouched Score | 84/100 | 78/100 | +6 vs avg |
| Google rating | 4.9★ | 4.9★ | matches city average |
| Review volume | 440+ | 285+ | +157 vs avg |
| Years in business | 17+ | 22+ | -5 vs avg |
What customers say
"Dial One is my first choice in A/C repair or general maintenance. I have used the service at two of my places of residence and always get great service. They are always professional and friendly and super knowledgeable. They are generally able to be there for same day service whether it is winter or summer. I highly recommend them for any service you need be it A/C or a plumbing issue."
— Chris Bubolz · Jun 5, 2026 · Google Reviews"We had a leak at the floor on one of out toilets. Since we had been discussing replacing them for nearly a year, we decided this was the right time to do so. Called Dial One, we've been using them for years, to give us a quote on 2 replacement purchases and installation. The tech came on Friday, gave us a quote for everything we wanted, and said he could deliver on Tuesday. On Tuesday he and another tech came and re…"
— Barbara Archibald · Mar 5, 2026 · Google Reviews"This company was very responsive, quick, and had reasonable prices that they were very transparent about. Stephen came out to assess and then replace my water heater. He was very polite, leave a mess, and even thoroughly answered plumbing questions I had that were unrelated to the issue he was there to fix. He didn't try to upsale me unnecessary stuff. Its refreshing to see companies that still do honest work at gre…"
— Ivory · Apr 11, 2026 · Google Reviews"James W. and Ashton W. at Dial One Johnson Plumbing, Cooling & Heating were absolutely amazing. They were prompt, fast to diagnose issue which other plumbers missed. Took pictures to share with my home owners insurance and provided thorough plumbers notes. Price to remove most of root blocking pipe from front yard was very reasonable. To add the reception when I called early that morning was so polite. She …"
— Shae K · May 11, 2026 · Google Reviews"I have been very pleased with Dial One Johnson. They have been to our home to assist us two times now. They’re always polite and perform excellent service."
— Terry Stapleton · Feb 19, 2026 · Google ReviewsPros
- High Google rating (4.9★ across 440+ reviews)
- Long-established (17+ years in business)
Self-reported on their website — not independently verified.
- Background-verified team
- Emergency response: 24-hour
- Financing available
When to choose them — and when to consider alternatives
- You need same-day or after-hours service
- You need to finance the work
- You prefer a family-owned operation
- You want a BBB-rated firm specifically
Services
- Heat Pump Service
Service area
Grand Prairie, TX home · Pump Install Grand Prairie, TX home
What Dial One Johnson Plumbing, Cooling & Heating publishes about pricing
Discounts
-
15% off
As published: 15% off"…ain sewer line video inspection . Members receive 15% off all repairs and priority service scheduling. AC Insta…"
Maintenance plans
-
Advantage Plan
As published: Advantage Plan"…door air quality through clean filters and coils. Advantage Plan Membership – $99 Annually: Complete HVAC and plum…"
Pricing model
-
Transparent pricing
As published: Transparent pricing"…us temporary solutions if parts aren’t available. Transparent Pricing Before beginning work, we provide clear pricing i…"
Guarantees & credentials
- Satisfaction Guaranteed
- EPA-certified
- Licensed plumbers
- Licensed technicians
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of Dial One Johnson Plumbing, Cooling & Heating?
When should I choose Dial One Johnson Plumbing, Cooling & Heating?
When should I consider alternatives to Dial One Johnson Plumbing, Cooling & Heating?
What is the Vouched Score for Dial One Johnson Plumbing, Cooling & Heating?
How long has Dial One Johnson Plumbing, Cooling & Heating been in business?
What does heat pump installation service typically cost when working with a Grand Prairie, TX provider like Dial One Johnson Plumbing, Cooling & Heating?
What pricing terms does Dial One Johnson Plumbing, Cooling & Heating publish on their website?
Does Dial One Johnson Plumbing, Cooling & Heating do Heat Pump Service in Grand Prairie, TX?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Dial One Johnson Plumbing, Cooling & Heating (this company) |
84/100 | 4.9★ (440+) | 17+ | — | — | — |
| 72/100 | 4.5★ (70+) | 24+ | — | — | — | |
| 92/100 | 4.9★ (825+) | 55+ | — | — | — | |
| 68/100 | 5.0★ (45+) | 4+ | A+ | — | — |
Listed in
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Profile last updated June 24, 2026.