Arizona's Dukes of Air & Plumbing
Mesa, AZ Heat Pump Installation · #5 of 16 · BBB A+ Accredited · 30+ yrs
At a glance
- Google rating
- 4.9★ from 4,825+ reviews
- In business
- 30+ years
- BBB
- A+ accredited
- Services
- 2 Heat Pump Installation services
- Service area
- Mesa, AZ + 1 nearby
Overview
Arizona's Dukes of Air & Plumbing lists heat pump installation among core services. The company advertises financing and lease options for high-ticket installs. The brand states ACE-certified technicians and manufacturer-standard setup procedures. Mesa's desert heat drives heavy cooling demand during summer months. Multiple reviews note fast emergency response and timely appointments.
Heat pump installation and replacement for ducted systems across Mesa and the East Valley. ACE-certified technicians listed, and a national Service Experts network supports local crews. The company advertises promotional reward cards up to $1,250, valid through May 16, 2026. Arizona's Dukes of Air & Plumbing states emergency response is available 24/7.
Vouched Score breakdown — 86/100
Above the Mesa, AZ Heat Pump Installation average of 83/100. Ranks #5 of 16 listed Heat Pump Installation providers in Mesa, AZ.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Arizona's Dukes of Air & Plumbing compares to the Mesa average
| Signal | Arizona's Dukes of Air & Plumbing | Mesa avg | Delta |
|---|---|---|---|
| Vouched Score | 86/100 | 83/100 | +3 vs avg |
| Google rating | 4.9★ | 4.9★ | matches city average |
| Review volume | 4,825+ | 1,400+ | +3423 vs avg |
| Years in business | 30+ | 23+ | +7 vs avg |
What customers say
"My family recently purchased our house 5 months ago and just recently experienced issues with our water heater. We called Dukes of Air since they serviced the unit in 2023. Don called and came out to diagnose and identified that a small leak caused a short in our existing 50gal water heater. Don was able to quickly identify the issue and provided us multiple replacement options. He was knowledgeable and able to ans…"
— Patrick Hoffmann · Mar 22, 2026 · Google Reviews"We had a clogged condensate line. Tony came out and was able to unblock it quickly and even checked the performance of our unit. And found it in good health. Tony is a great technician & super friendly! We have been a customer for the last 3 years and are always impressed. Thank you!"
— William Scott · Jun 13, 2026 · Google Reviews"I had a top-of-the-line AC system installed at my house by SureTemp in 2024, which was acquired by Dukes of Air. In 2025, the poor installation was identified as the root cause of a leak, resulting in over $50k in damages and a year of hassle with deconstruction and reconstruction of half of my house, insurance claims and lawyers. Both the flood mitigation company and my home insurance company independently identifi…"
— C W · Feb 8, 2026 · Google Reviews"In 2021 Suretemp installed a new AC/furnace for me. In 2022 Suretemp was acquired by Homeserve which had also acquired Dukes of Air. In 2026, I had a tech from another Co. come out to do insulation, they pointed out some faults with the 2021 install. I contacted Dukes of Air they honored my warranty with Suretemp and had a technician come out and do all the repair work. All the problems were resolved and I highly…"
— Sherry Witte · Mar 1, 2026 · Google Reviews"Had Dukes of Air install a new A/C system. We have used them for repairs many times over the years and they have always been amazing to deal with. The install process was great from the start, they advised us to get multiple quotes from different contractors. In the end they had the best price and best warranty. The install crew came in and did a great job, very efficient, the install looks clean and professional. D…"
— Curt Picciuto · Mar 29, 2026 · Google ReviewsPros & cons
- High Google rating (4.9★ across 4,825+ reviews)
- Long-established (30+ years in business)
- BBB accredited
Self-reported on their website — not independently verified.
- Emergency response: 24/7
- Satisfaction guarantee
- Financing available
Common complaints
Surfaced from negative-leaning customer reviews on Google / Yelp / BBB. Not editorial commentary.
- I had a top-of-the-line AC system installed at my house by SureTemp in 2024, which was acquired by Dukes of Air. In 2025, the poor installation was identified as the root cause of a leak, resulting in…
When to choose them — and when to consider alternatives
- You need same-day or after-hours service
- You need to finance the work
- You want a top-rated provider with substantial review history (4.9★, 4,825+ reviews)
- You value a long-tenured local operator (30+ years in business)
- Reports of installation defects or warranty disputes would be a deal-breaker for you
Services
- Heat Pump Service
- Emergency HVAC Service
Service area
Mesa, AZ home · Pump Install Mesa, AZ home
What Arizona's Dukes of Air & Plumbing publishes about pricing
Discounts
-
80% off
As published: 80% off"…Skip to Content Top 80% off first year’s price of an annual Plumbing Membersh…"
Maintenance plans
-
Advantage Program
As published: Advantage Program"…ers Pay My Bill Brands We Service Blog Membership Advantage Program Maintenance+ Close Services Main Menu Heating Ser…"
Pricing model
-
Upfront pricing
As published: Upfront pricing"…s available when you need them most. Transparent, Upfront Pricing No surprises, no hidden fees. We provide clear, u…" -
No hidden fees
As published: No hidden fees"…most. Transparent, Upfront Pricing No surprises, no hidden fees. We provide clear, upfront quotes before any work…"
Guarantees & credentials
- Licensed
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of Arizona's Dukes of Air & Plumbing?
When should I choose Arizona's Dukes of Air & Plumbing?
When should I consider alternatives to Arizona's Dukes of Air & Plumbing?
What is the Vouched Score for Arizona's Dukes of Air & Plumbing?
Is Arizona's Dukes of Air & Plumbing BBB accredited?
How long has Arizona's Dukes of Air & Plumbing been in business?
What does heat pump install service typically cost when working with a Mesa, AZ provider like Arizona's Dukes of Air & Plumbing?
What pricing terms does Arizona's Dukes of Air & Plumbing publish on their website?
Does Arizona's Dukes of Air & Plumbing do Heat Pump Service in Mesa, AZ?
Does Arizona's Dukes of Air & Plumbing do Emergency HVAC Service in Mesa, AZ?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Arizona's Dukes of Air & Plumbing (this company) |
86/100 | 4.9★ (4,825+) | 30+ | A+ ✓ | — | — |
| 80/100 | 4.9★ (650+) | 12+ | — | — | — | |
| 86/100 | 5.0★ (800+) | 28+ | — | — | — | |
| 71/100 | 4.9★ (125+) | — | — | — | — |
Listed in
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Profile last updated June 23, 2026.