Hansen Family Plumbing & Air
Mesa, AZ Heat Pump Installation · #2 of 16 · 10+ yrs
At a glance
- Google rating
- 4.9★ from 1,420+ reviews
- In business
- 10+ years
- Services
- 1 Heat Pump Installation service
- Service area
- Mesa, AZ + 1 nearby
Overview
Heat-pump installs emphasize Trane central systems and Mitsubishi mini-split work. Erik Hansen founded the company in 2013, operating locally since. Hansen Family advertises a 10-year labor warranty on select jobs. Mesa's long, hot summers make efficient heat-pump selection critical for reduced cooling loads. Reviews note same-day responses and detailed, on-site workmanship.
Residential heat-pump installation and HVAC services focused on ducted central systems and mini-splits in Mesa, AZ. Trane Premier Dealer status gives direct access to Trane and RunTru equipment. Variable-Speed / Inverter equipment is listed on their site. The company advertises a 10-Year labor warranty for qualifying installs.
Vouched Score breakdown — 90/100
Above the Mesa, AZ Heat Pump Installation average of 83/100. Ranks #2 of 16 listed Heat Pump Installation providers in Mesa, AZ.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Hansen Family Plumbing & Air compares to the Mesa average
| Signal | Hansen Family Plumbing & Air | Mesa avg | Delta |
|---|---|---|---|
| Vouched Score | 90/100 | 83/100 | +7 vs avg |
| Google rating | 4.9★ | 4.9★ | matches city average |
| Review volume | 1,420+ | 1,400+ | +16 vs avg |
| Years in business | 10+ | 23+ | -13 vs avg |
What customers say
"Anthony and his crew did an amazing job with a water line re-route. It took all day for three guys to complete. They were all very kind and respectful to the area where the work was done. I’m not exactly sure on the value, but the many reviews left for this company expressed quality and value. These are my go to guys for water related issues. They left after cleaning everything up. It was a huge job. I’m very satisfied."
— Mark Macfarlane · May 1, 2026 · Google Reviews"I had a five-star experience with Hansen Family Plumbing and Air for the installation of a Mitsubishi mini-split and AC attic duct optimization. From start to finish, the team was professional, polite, and clearly focused on delivering a high-quality result. They provided the most competitive estimate while still recommending the best system for my needs—no shortcuts, just smart planning and execution. Isaac stood…"
— Eric Noble · May 3, 2026 · Google Reviews"A/C stopped cooling, just fan working, so I called Hanson Family Plumbing and Air for assistance. I had a great experience with this company a couple years ago with a kitchen plumbing issue, so felt comfortable contacting them for the HVAC. Ace Peterson arrived within the projected time, extremely pleasant as well as professional. He worked tirelessly to address the primary issue, left briefly to get the new part…"
— Paula Weirather · Jun 4, 2026 · Google Reviews"Hansen Family Plumbing is the absolute best! My dishwasher had standing water in it and would not drain. They showed up less than an hour after I called to make an appointment! Dillon was extremely polite and professional and got my dishwasher working again in no time. They didn’t even charge me for the visit since it turned out to be a minor issue. I will only be using them for any plumbing issues in the future!"
— Annie Kaefer · Jun 2, 2026 · Google Reviews"When I first met Mark I was impressed with his knowledge, confidence and professionalism. I felt very comfortable engaging with him and his pricing for the work I needed done was very fair and exceptable. When he and his assistant finished the job they made sure to test for leaks and clean up any mess that was made. I am very confident that I will hire Mark again and certainly refer Hansen Plumbing and Heating. Well…"
— Deborah Biga · May 2, 2026 · Google ReviewsPros
- High Google rating (4.9★ across 1,420+ reviews)
- Long-established (10+ years in business)
Self-reported on their website — not independently verified.
- Authorized Trane Premier Dealer
- Emergency response: same-day
- 10-Year labor warranty
- Financing available
- Free estimates
When to choose them — and when to consider alternatives
- You need heat pump replacement
- You need same-day or after-hours service
- You want manufacturer-warranty installation work
- You need to finance the work
- You prefer a family-owned operation
- You want a BBB-rated firm specifically
Services
- Heat Pump Service
Service area
Mesa, AZ home · Pump Install Mesa, AZ home
What Hansen Family Plumbing & Air publishes about pricing
Promotions
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$750 off new water softeners with our buy-back progr
As published: $750 off new water softeners with our buy-back progr"…VAC unit. GET UP TO $750 OFF Water Softeners *Get $750 off new water softeners with our buy-back program. Upgrade your system and we will buy yours back…"
Discounts
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10% off
As published: 10% off"…nnual HVAC tune-up promotion. $129 per HVAC unit. 10% Off Water Softeners & Water Heaters *Offer cannot be…"
Maintenance plans
-
Gold Club
As published: Gold Club"…Pricing RESOURCES About Us Careers Blog Plumbing Gold Club Services Drain & Sewers Water Line Services Water…"
Pricing model
-
Transparent pricing
As published: Transparent pricing"…affordable plumbing and AC solutions! We provide transparent pricing and top-quality services to meet your home comfor…"
Estimates
-
Free estimates
As published: Free estimates"…ur drain issues linger, contact our team to get a free estimate for drain line repair today! Why Are Multiple Dra…"
Water Heater Pricing HVAC Pricing RESOURCES Water Heater Pricing HVAC Pricing RESOURCES
Guarantees & credentials
- Licensed contractors
- 10 year warranty
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of Hansen Family Plumbing & Air?
When should I choose Hansen Family Plumbing & Air?
When should I consider alternatives to Hansen Family Plumbing & Air?
What is the Vouched Score for Hansen Family Plumbing & Air?
How long has Hansen Family Plumbing & Air been in business?
What does heat pump install service typically cost when working with a Mesa, AZ provider like Hansen Family Plumbing & Air?
What pricing terms does Hansen Family Plumbing & Air publish on their website?
Does Hansen Family Plumbing & Air do Heat Pump Service in Mesa, AZ?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Hansen Family Plumbing & Air (this company) |
90/100 | 4.9★ (1,420+) | 10+ | — | — | — |
| 78/100 | 4.9★ (305+) | — | — | — | — | |
| 90/100 | 4.9★ (3,310+) | 56+ | A+ ✓ | — | — | |
| 78/100 | 4.9★ (285+) | 9+ | — | — | — |
Listed in
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Profile last updated June 23, 2026.