PlumbSmart Plumbing Heating and Air
Mesa, AZ Heat Pump Installation · #1 of 16 · BBB A+ Accredited · NATE-certified · 22+ yrs
At a glance
- Google rating
- 4.9★ from 3,305+ reviews
- In business
- 22+ years
- BBB
- A+ accredited
- Services
- 2 Heat Pump Installation services
- Service area
- Mesa, AZ + 1 nearby
Overview
Ducted air-source heat pump installation is listed among their core HVAC services. PlumbSmart notes a Trane Comfort Specialist dealer relationship. NATE-certified technicians appear in their credential list. Mesa's desert heat increases cooling demand and makes variable-speed systems worthwhile locally. Review samples show fast emergency response and same-day scheduling reported.
Ducted air-source heat pump installation in Mesa and Phoenix. NATE-certified technicians and a Trane Comfort Specialist dealer tier. 20+ years in business and 24/7 emergency response stated on their site.
Vouched Score breakdown — 91/100
Above the Mesa, AZ Heat Pump Installation average of 83/100. Ranks #1 of 16 listed Heat Pump Installation providers in Mesa, AZ.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How PlumbSmart Plumbing Heating and Air compares to the Mesa average
| Signal | PlumbSmart Plumbing Heating and Air | Mesa avg | Delta |
|---|---|---|---|
| Vouched Score | 91/100 | 83/100 | +8 vs avg |
| Google rating | 4.9★ | 4.9★ | matches city average |
| Review volume | 3,305+ | 1,400+ | +1905 vs avg |
| Years in business | 22+ | 23+ | -1 vs avg |
What customers say
"New Job APRIL 2026🏠👍 Split AC and new Register to correct air flow. Great Job 👏 This is Third major job with PlumbSmart. Derek, Juliano, Juan M, and Juan . Derek leadership of team was great. He was everywhere and worked at fast pace ALL day. Reviewed and informed me of all aspects of the project. Juliano was great, excellent professional and competent! Juan M. Has been out before and was indispensable. He diagnos…"
— Granite Cornerstone · Apr 29, 2026 · Google Reviews"Brian is professional, knowledgeable, efficient and kind. He clearly explains things so I understand how things work. He arrives on time and does a GREAT job. Tori and Hunter (in the office) always treat me with kindness and respect. They all leave me feeling valued as a customer. It does not get any better than this!! Thank you!"
— Joni Cash · Feb 10, 2026 · Google Reviews"5 stars for Plumb Smart and Devin for an outstanding install on our new Bradford White water heater. Devin did a fantastic job from start to finish, professional, clean, knowledgeable, and detail-oriented. Everything looks great and the installation was extremely clean and well done. The new unit works perfectly, and I especially love seeing that Made in the USA” sticker on the Bradford White heater. Great pricing,…"
— Travis Vicente · May 11, 2026 · Google Reviews"From the very beginning, when I called to set up an appointment, I knew I was in good hands. Awesome customer service ! Very fair price . They listened to my needs and helped me to figure out what needs to be done right away and what could wait. I highly recommend this company! My technicians were Devin and Derek. Both were super nice, talented and very educated on their craft! I’m a single person who has trouble m…"
— Jen Johnson · Mar 3, 2026 · Google Reviews"Initial quote for a 3 hour job was $2000 for labor alone (parts covered by warranty). Talked them down to $1600. Still overpriced. They will authorize your warranty parts delivered to their business without asking you, it’s a cheap tactic to lock you in. Ignore the fake reviews from everyone on here, these guys are not your fiends."
— Armando Luja · Nov 6, 2025 · Google ReviewsPros & cons
- High Google rating (4.9★ across 3,305+ reviews)
- Long-established (22+ years in business)
- BBB accredited
Self-reported on their website — not independently verified.
- Authorized Trane Comfort Specialist Dealer
- NATE-certified technicians
- Emergency response: 24/7
- Financing available
- Free estimates
- Flat-rate, upfront pricing
Common complaints
Surfaced from negative-leaning customer reviews on Google / Yelp / BBB. Not editorial commentary.
- Initial quote for a 3 hour job was $2000 for labor alone (parts covered by warranty). Talked them down to $1600. Still overpriced. They will authorize your warranty parts delivered to their business w…
When to choose them — and when to consider alternatives
- You need heat pump replacement
- You need same-day or after-hours service
- You want manufacturer-warranty installation work
- You need to finance the work
- You prefer a family-owned operation
- Reports of upsell pressure would be a deal-breaker for you
Services
- Heat Pump Service
- Emergency HVAC Service
Service area
Mesa, AZ home · Pump Install Mesa, AZ home
What PlumbSmart Plumbing Heating and Air publishes about pricing
Discounts
-
50% off
As published: 50% off"…lity, reliable service at a fraction of the cost. 50% OFF REVERSE OSMOSIS UNIT with any Water Softener. A S…" -
10% off
As published: 10% off"…ter Heater installation. Schedule Now Expire Soon 10% OFF Trane or Bosch AC unit paid with cash, check or c…"
Financing
-
Financing available
As published: Financing available"…r services that you can afford. Simple & Flexible Financing Available Huge plumbing or HVAC repair jobs don’t have to c…"
Pricing model
-
Flat-rate pricing
As published: Flat-rate pricing"…r service. We are transparent and honest with our flat-rate pricing with no hidden charges, so you never have to worr…" -
No hidden fees
As published: No hidden fees"…bing and HVAC service needs. Affordable Pricing & No Hidden Fees At PlumbSmart, we strive to be transparent and af…"
Estimates
-
Free estimates
As published: Free estimates"…ll Keep Your Business Operating at Its Best Get a Free Estimate Or Call Us at 480-654-8865 Fix It Today Call Ariz…"
Guarantees & credentials
- Licensed technicians
- Licensed professionals
- NATE-Certified
- NATE certified
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of PlumbSmart Plumbing Heating and Air?
When should I choose PlumbSmart Plumbing Heating and Air?
When should I consider alternatives to PlumbSmart Plumbing Heating and Air?
What is the Vouched Score for PlumbSmart Plumbing Heating and Air?
Is PlumbSmart Plumbing Heating and Air BBB accredited?
How long has PlumbSmart Plumbing Heating and Air been in business?
What does heat pump install service typically cost when working with a Mesa, AZ provider like PlumbSmart Plumbing Heating and Air?
What pricing terms does PlumbSmart Plumbing Heating and Air publish on their website?
Does PlumbSmart Plumbing Heating and Air do Heat Pump Service in Mesa, AZ?
Does PlumbSmart Plumbing Heating and Air do Emergency HVAC Service in Mesa, AZ?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
PlumbSmart Plumbing Heating and Air (this company) |
91/100 | 4.9★ (3,305+) | 22+ | A+ ✓ | — | — |
| 81/100 | 4.9★ (400+) | 42+ | A+ ✓ | — | — | |
| 71/100 | 4.9★ (125+) | — | — | — | — | |
| 86/100 | 4.9★ (1,745+) | 19+ | — | 4.8★ | — |
Listed in
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Profile last updated June 23, 2026.