AC by J
Scottsdale, AZ Heat Pump Installation · #1 of 9 · 43+ yrs
At a glance
- Google rating
- 4.8★ from 2,345+ reviews
- In business
- 43+ years
- Yelp
- 3.8★ from 205+ reviews
- Services
- 2 Heat Pump Installation services
- Service area
- Scottsdale, AZ + 1 nearby
Overview
Heat-pump installation content notes ducted air-source systems and heat-pump services. AC by J lists Daikin, Day and Night, and Rudd equipment lines. The company reports free estimates and 24/7 emergency response availability. AC by J was founded in 1983 and has long operated in Scottsdale's desert climate. Review samples praise same-day dispatch and clear technician explanations.
Ducted air-source heat pump installation work in Scottsdale is listed as a core offering. Daikin, Day and Night, and Rudd equipment are named on the site. Free estimates and 24/7 emergency response are advertised for homeowners. Founded in 1983, AC by J notes 40+ years serving the Valley.
Vouched Score breakdown — 87/100
Above the Scottsdale, AZ Heat Pump Installation average of 81/100. Ranks #1 of 9 listed Heat Pump Installation providers in Scottsdale, AZ.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How AC by J compares to the Scottsdale average
| Signal | AC by J | Scottsdale avg | Delta |
|---|---|---|---|
| Vouched Score | 87/100 | 81/100 | +6 vs avg |
| Google rating | 4.8★ | 4.9★ | -0.1 vs avg |
| Review volume | 2,345+ | 760+ | +1586 vs avg |
| Years in business | 43+ | 27+ | +16 vs avg |
What customers say
"My wife and I have a park model and the current AC and hest setup was from 1989. As we just moved in we didn't want to make a big replacement but it was necessary. We contacted AC by J and they have is a GREAT price and the customer service. Julie in the office was wonderful and out installers Zach and Charlie did a wonderful job. The initial 2 ton system turned out to be too wide but they took it back out (in & out…"
— Scott Freburg · Nov 20, 2024 · Google Reviews"Richard came out to do a tune up on our AC unit in September. He was prompt and thorough. What I appreciated most is that he was very clear with his explanations of what the service options were and what the benefits and risks were. He did not try to upsell and was extremely professional. I would highly recommend Richard Cordova and AC by J."
— John Furrow · Nov 14, 2025 · Google Reviews"I love this company. We have used them for complete A/C replacement, plumbing repairs and recently a hot water replacement, for years. They have been in business for many years with a great reputation. Our last replacement of the water heater, was done professionally and with a complete explanation and quote prior to beginning by Matt. He did a perfect job in a timely manner and left the area clean. I highly recomme…"
— John Thompson · Oct 28, 2025 · Google Reviews"Brandon was awesome! I was dealing with a time crunch and he got the work done quickly and efficiently. He is also very friendly and eased all of my concerns by completing the valve replacement in less than an hour."
— Michael U. · Oct 29, 2025 · Google Reviews"Was happy with AC by J but now after the merger the service is awful. They will not honor warranty work. There is no live person to speak with only a machine. This is what happens when a company makes a bad business decision and doesn’t consider the downside of their decision . I will need to find a new company for AC and plumbing needs. Too bad we were good customers."
— Trawler 888 · Apr 3, 2026 · Google Reviews"Juan, the supervisor, was friendly, knowledgeable, and he did not attempt to pressure us to buy the new units."
— Linda E. · Yelp"Xavier at AC by J fixed myheat pumpon one of the hottest day on record 119 degrees in a fast and effective service."
— Greg C. · Yelp"He was on time, courteous, andefficientin his work, making sure to wear shoe covers when indoors and keeping the areas where he worked neat and clean."
— Aileen S. · YelpPros & cons
- High Google rating (4.8★ across 2,345+ reviews)
- Long-established (43+ years in business)
Self-reported on their website — not independently verified.
- Emergency response: 24/7
- Free estimates
Common complaints
Surfaced from negative-leaning customer reviews on Google / Yelp / BBB. Not editorial commentary.
- Was happy with AC by J but now after the merger the service is awful. They will not honor warranty work. There is no live person to speak with only a machine. This is what happens when a company makes…
When to choose them — and when to consider alternatives
- You need same-day or after-hours service
- You prefer a family-owned operation
- You want a top-rated provider with substantial review history (4.8★, 2,345+ reviews)
- You value a long-tenured local operator (43+ years in business)
- Reports of no live person or warranty denial would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- Heat Pump Service
- Emergency HVAC Service
Service area
Scottsdale, AZ home · Pump Install Scottsdale, AZ home
What AC by J publishes about pricing
Promotions
-
$35 OFF Any Plumbing Repair
As published: $35 OFF Any Plumbing Repair"…ll for Details Expires June 30, 2026 PRINT COUPON $35 OFF Any Plumbing Repair Call for Details. Expires June 30, 2026 PRINT COU…"
Maintenance plans
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Comfort Club
As published: Comfort Club"…or Services Whole-House Surge Protection Services Comfort Club Maintenance Agreement AZ Select Systems HVAC Duct…"
Estimates
-
Free estimates
As published: Free estimates"…in 2019. To be upfront with our pricing, we offer free estimates for any job before starting. At AC by J, we’re de…"
Contact & hours
Frequently asked questions
What are the pros of AC by J?
When should I choose AC by J?
When should I consider alternatives to AC by J?
What is the Vouched Score for AC by J?
How long has AC by J been in business?
What does heat pump install service typically cost when working with a Scottsdale, AZ provider like AC by J?
What pricing terms does AC by J publish on their website?
Does AC by J do Heat Pump Service in Scottsdale, AZ?
Does AC by J do Emergency HVAC Service in Scottsdale, AZ?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
AC by J (this company) |
87/100 | 4.8★ (2,345+) | 43+ | — | 3.8★ | — |
| 84/100 | 5.0★ (765+) | 15+ | A+ ✓ | — | — | |
| 74/100 | 4.9★ (140+) | 17+ | A+ | — | — | |
| 86/100 | 4.9★ (675+) | 44+ | — | 4.7★ | — |
Listed in
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Profile last updated June 23, 2026.