SMW Refrigeration and Heating, LLC

Tempe, AZ Heat Pump Installation · #2 of 14 · NATE-certified · 62+ yrs

4.8 · 1,410+ Google reviews · 📍 1615 W University Dr #135, Tempe, AZ 85281, USA
VOUCHEDSCOREEXCELLENT88/100Vouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
⏱ 62+ years in business NATE-certified Review sentiment: 92/100

At a glance

Google rating
4.8★ from 1,410+ reviews
In business
62+ years
Services
2 Heat Pump Installation services
Service area
Tempe, AZ + 1 nearby

Overview

Editorial review

SMW lists ducted air-source heat pump installations and repairs on its homepage. Trane Comfort Specialist dealer status appears in the company profile. NATE-certified technicians are noted for ongoing training. Tempe's desert heat makes reliable heat-pump sizing especially important for summer performance. Recent Google reviews praise prompt emergency response and careful installation work.

Ducted air-source heat pump installations focused on Tempe and surrounding Maricopa County neighborhoods. Manufacturer authorization: Trane Comfort Specialist dealer named on the site. NATE-certified technicians are listed for ongoing training and qualifications. Founded 1964, the company reports about 60+ years serving the local area.

Vouched Score breakdown — 88/100

Above the Tempe, AZ Heat Pump Installation average of 82/100. Ranks #2 of 14 listed Heat Pump Installation providers in Tempe, AZ.

Editorial Review 86 43%
Google Rating 93 16%
Review Recency 100 5%
Local Search Rank 73 9%
Review Sentiment 92 14%
Years in Business 100 4%
Google Review Volume 85 9%

Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →

How SMW Refrigeration and Heating, LLC compares to the Tempe average

Across 15 vetted heat pump install providers in Tempe, AZ.

SignalSMW Refrigeration and Heating, LLCTempe avgDelta
Vouched Score 88/100 80/100 +8 vs avg
Google rating 4.8★ 4.9★ -0.1 vs avg
Review volume 1,410+ 1,275+ +133 vs avg
Years in business 62+ 35+ +27 vs avg

What customers say

Reviewers praise: punctualitythorough diagnosticsclean job sitesclear explanations
Recent Google reviews
★★★★★

"I have had multiple experiences with SMW, & have been extremely pleased with their service. I had first contacted them at night in the peak of summer when my AC went out, as recommended to me by the person I purchased my house from. The account was in the previous owner's name. SMW very generously offered to transfer the account to my name with the permission of the previous owner. The tech guided me over the phone,…"

— Jocelyn Faria · May 4, 2026 · Google Reviews
★★★★★

"Good communicators, kind, efficient, and took care of the issue in a way well beyond the level of service I have seen from other HVAC companies. Avoid the big name HVAC companies that do sleazy sales tactics and service plans like some used car dealership. Work with SMW instead and you will see pretty quickly that they run their business different than other companies. Very happy with our experience with them and ar…"

— Axel Olson · May 15, 2026 · Google Reviews
★★★★★

"My experience with SMW has always been excellent, yesterday was no exception. Nathan and Nick the technicians were thorough, explained everything very personable and kind. I would recommend SMW to anyone without hesitation."

— Karen Beeman · May 27, 2026 · Google Reviews
★★★★★

"JoJo & Jose are awesome! Talk about above and beyond these 2 guys did a fantastic job on a full replacement of our upstairs unit. They were super friendly and right on time. One example of above and beyond while they were taking unit apart outside. JoJo noticed my disconnect was loose on wall. He took it upon himself to screw it tight to wall and even put silicone around it to prevent water leaking inside wall. I Di…"

— Drew B. · Apr 27, 2025 · Google Reviews
★★★★★

"Good service. Mr. Blackson was very Courteous. I would have liked a little more explanation on the repor sent about the items that weren't marked green. I don't know if the unit didn't have it or it was bad or if it was needed."

— Mr B · Jun 2, 2026 · Google Reviews

Pros

Verified strengths
  • High Google rating (4.8★ across 1,410+ reviews)
  • Long-established (62+ years in business)
What this provider advertises

Self-reported on their website — not independently verified.

  • Authorized Trane Comfort Specialist Dealer
  • NATE-certified technicians
  • Emergency response: 24/7
  • Financing available
  • Specializes in heat pump

When to choose them — and when to consider alternatives

Choose them if
  • You need heat pump replacement
  • You need same-day or after-hours service
  • You want manufacturer-warranty installation work
  • You need to finance the work
  • You prefer a family-owned operation
Consider alternatives if
  • You want a BBB-rated firm specifically

Services

Service area

Tempe, AZ home · Pump Install Tempe, AZ home

Office: 1615 W University Dr #135, Tempe, AZ 85281, USA

Neighborhood: 1615 W University Dr #135, Tempe, AZ 85281, USA

Guarantees & credentials

Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.

Contact & hours

📍
🕒
Monday 7:00 AM – 7:00 PM
Tuesday 7:00 AM – 7:00 PM
Wednesday 7:00 AM – 7:00 PM
Thursday 7:00 AM – 7:00 PM
Friday 7:00 AM – 7:00 PM
Saturday 8:00 AM – 4:00 PM
Sunday Closed

Frequently asked questions

What are the pros of SMW Refrigeration and Heating, LLC?
Based on public records and customer reviews: High Google rating (4.8★ across 1,410+ reviews); Long-established (62+ years in business); Authorized Trane Comfort Specialist Dealer; NATE-certified technicians; Emergency response: 24/7; Financing available; Specializes in heat pump.
When should I choose SMW Refrigeration and Heating, LLC?
Choose them if: You need heat pump replacement; You need same-day or after-hours service; You want manufacturer-warranty installation work; You need to finance the work; You prefer a family-owned operation.
When should I consider alternatives to SMW Refrigeration and Heating, LLC?
Consider alternatives if: You want a BBB-rated firm specifically.
What is the Vouched Score for SMW Refrigeration and Heating, LLC?
88/100. Top contributing signals: Review Recency 100/100, Years In Business 100/100, Google Rating 93/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has SMW Refrigeration and Heating, LLC been in business?
SMW Refrigeration and Heating, LLC has been operating for 62+ years in Tempe, AZ.
What does heat pump install service typically cost when working with a Tempe, AZ provider like SMW Refrigeration and Heating, LLC?
Ducted air-source heat pump + air handler, full system typically runs $7,200–$14,350, and geothermal system — premium alternative runs $13,450–$31,400 in Tempe, Arizona. These are area-wide market estimates, not SMW Refrigeration and Heating, LLC's quotes. For an exact price, request a written estimate from SMW Refrigeration and Heating, LLC.
Does SMW Refrigeration and Heating, LLC do Heat Pump Service in Tempe, AZ?
Yes. SMW Refrigeration and Heating, LLC lists Heat Pump Service among its services and serves Tempe, AZ and Pump Install Tempe, AZ.
Does SMW Refrigeration and Heating, LLC do Emergency HVAC Service in Tempe, AZ?
Yes. SMW Refrigeration and Heating, LLC lists Emergency HVAC Service among its services and serves Tempe, AZ and Pump Install Tempe, AZ.

Compare with nearby providers

Provider Vouched Google Years BBB Yelp Our picks
SMW Refrigeration and Heating, LLC (this company)
88/100 4.8★ (1,410+) 62+
79/100 5.0★ (365+) 15+
71/100 4.9★ (225+) 23+
85/100 4.8★ (2,235+) 14+

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Profile last updated June 23, 2026.