Precision
At a glance
- Google rating
- 4.7★ from 1,610+ reviews
- BBB
- A+
- Yelp
- 3.3★ from 200+ reviews
- Hours
- Open 24/7
- Service area
- Austin, TX
- Phone
- +1-512-379-6385
Overview
This provider stands out for maintaining NATE-certified technicians and offering 24/7 emergency service with no after-hours surcharges. Their extensive experience serving the Greater Austin area highlight a strong commitment to reliable, professional home comfort solutions.
Precision is a hvac provider serving Austin, TX with a 4.7/5 rating across 1613 customer reviews.
Precision provides comprehensive HVAC solutions to homes and light-commercial properties, specializing in AC repair, heating installation, and routine maintenance. Their team of NATE-certified technicians is available around the clock, ensuring that emergency heating or cooling issues are addressed without additional surcharges for evening or weekend service. Beyond core climate control, the company offers indoor air quality improvements and attic insulation to enhance overall home efficiency. With a long-standing presence in the Austin area, they prioritize customer satisfaction through transparent service and flexible financing options for system replacements. Their commitment to technical excellence and professional communication makes them a versatile partner for both urgent repairs and long-term HVAC system management.
Service area
Austin, TX home
How Precision compares to the Austin average
| Signal | Precision | Austin avg | Delta |
|---|---|---|---|
| Google rating | 4.7★ | 4.8★ | -0.1 vs avg |
| Review volume | 1,610+ | 3,670+ | -2061 vs avg |
What customers say
Review themes: Customers consistently praise the technical expertise and professionalism of the field staff, often highlighting the dedication of technicians who work late to ensure systems are operational. While the quality of labor receives frequent commendation, some feedback indicates that customers occasionally find the pricing structure for specific minor repairs to be higher than anticipated. Overall, the company is valued for its responsiveness and ability to handle complex installations effectively.
"I had a great experience with Jose Castellan. He was excellent—he communicated clearly throughout the entire process and worked late into the evening to ensure our new unit was fully running even though he knew he needed to come back the next day to finish the work. Thanks to his hard work, we were able to use our heater that same night. Highly recommend their professional and dedicated service!"
— Paola De La Portilla · a month ago · Google Reviews"While Ralph was polite and effective. Other than opening the flue of the chimney (was to be left open by chimney sweep) and attach a retaining nut to the hot water side of a faucet. This part was missing from faucet package, about a year ago. We had a contract with a different company at the time, who would have done it for free (as we had paid for a whole installation). But when it arrived, we had left that firm an…"
— Rose Proler · a month ago · Google Reviews"I had a ton of issues with my ac unit. I ended up just replacing it. Jose was the technician that installed the new unit. He was awesome. He was right on time introduced himself shook my hand and immediately wen to work. He directed his helper on what to do and began removing the old unit. Throughout the day he would check in with me and let me know where they were at. They ran into some issues which wasn't their fa…"
— Justin Dawn · 11 months ago · Google Reviews"Todd" came out to do the pre inspection for Precision (to make sure there would no red flags for the city to close the permit)."
— Verified reviewer · Website"We are "Service You Can Trust." Whether it be Austin heater repair, Austin air conditioning repair, or Austin completeHVAC repair, we are your Austin Heating and cooling service company. We all know that home air conditioningrepair in Austin or home heating repair in Austin is inevitable. Why not choose a company you can trust? Precision……"
— Verified reviewer · Website"We don't know who works on this particular unit you have mentioned; however, we do install ac units for wine cellars if you were to be asking about replacing the current unit your wine cellar has. Give us a call at 512-300-7422."
— Verified reviewer · Website"Hello Sarah, Yes, we do provide energy audits. Please call me at 512-300-7422 (push option 2) so that I can schedule a Comfort Consultant to meet with you on location. The appointment will be free and will be… more"
— Verified reviewer · WebsitePros & cons
- High customer satisfaction (4.7★ across 1,610+ reviews)
- Lower Yelp rating than Google (3.3★ vs 4.7★)
- Not BBB accredited
Guarantees & credentials
- NATE-Certified
- Satisfaction guarantee
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
When to choose them — and when to consider alternatives
- You need same-day or after-hours service
- You need large-scale commercial work
Contact & hours
| Monday | Open 24 hours |
|---|---|
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
Frequently asked questions
What are the pros of Precision?
What are the cons of Precision?
When should I choose Precision?
When should I consider alternatives to Precision?
Is Precision BBB accredited?
How can I contact Precision?
What does HVAC service typically cost when working with a Austin, TX provider like Precision?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Best for | |
|---|---|---|---|---|---|---|
Precision (this company) |
— | 4.7★ (1,610+) | — | A+ | 3.3★ | — |
| — | 4.8★ (3,735+) | 5+ | A+ | — | — | |
| — | 4.8★ (3,210+) | — | A+ | 3.1★ | — | |
| — | 4.8★ (5,145+) | — | A+ | — | — |
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Profile last updated May 9, 2026.