Serving the Dallas community since 1990, this family-owned provider stands out for its long-term reliability and commitment to transparent, honest repair assessments.
Metro Air Conditioning Heating & Services is a hvac provider serving Dallas, TX with a 4.8/5 rating across 339 customer reviews. Notable signals: 36+ years in business.
Operating in the Dallas area since 1990, Metro Air Conditioning Heating & Services provides comprehensive climate control solutions for residential properties. The company specializes in emergency HVAC repairs, high-efficiency heating installations, and indoor air quality services including advanced filtration and humidity control. With over three decades of experience, the team offers same-day estimates and a one-year warranty on all repair work. Their service model emphasizes customer value through competitive pricing, including senior and military discounts, and they maintain 24/7 availability to address urgent heating and cooling needs. By focusing on diagnostic accuracy and honest assessments, they ensure homeowners receive cost-effective solutions rather than unnecessary system replacements.
Dallas, TX home
| Signal | Metro Air Conditioning Heatin… | Dallas avg | Delta |
|---|---|---|---|
| Google rating | 4.8★ | 4.9★ | -0.1 vs avg |
| Review volume | 335+ | 1,315+ | -980 vs avg |
| Years in business | 36+ | 44+ | -8 vs avg |
Review themes: Customers consistently highlight the company's integrity and technical proficiency, often noting significant cost savings compared to quotes from other firms. Frequent praise is given to the professionalism and courtesy of the technicians, with many long-term clients emphasizing the reliability of their emergency response and routine maintenance services. Feedback reflects a high level of trust in their diagnostic capabilities and fair pricing practices.
"Metro provided amazing service. From another company we were quoted over $16,000 to fully repair our AC. The Metro tech came in, was incredibly kind, and immediately saved us 95%, diagnosing the actual problem in minutes. I will work with Metro exclusively in the future."
— James Hallahan · 2 months ago · Google Reviews"Metro, Brandon and Frank, worked on a problem with our air conditioner. They were able to figure out this issue, and after replacing some parts, they had it working again. We were so happy! We appreciate these guys! Their professionalism, courtesy, skills, and response time was outstanding."
— Kitchens Donna · 5 months ago · Google Reviews"I have been using Metro Air Conditioner and Heating Services for decades. Their customer service can't be beat. Their Technician's are aways polite and respectful. I have used them for emergencies and for routine maintenance. You never have to worry about being over charged and they gave my Mom a Senior Citizen Discount. We've been really fortunate not to have had too long of a wait as far as scheduling is concerned…"
— Tea High · 5 months ago · Google Reviews"4824 Fm 2415 Alvarado, TX 76009 Get directions | Mon | * 6:00 AM - 11:30 PM || Tue | * 6:00 AM - 11:30 PM |Open now| Wed | * 6:00 AM - 11:30 PM || Thu | * 6:00 AM - 11:30 PM || Fri | * 6:00 AM - 11:30 PM || Sat | * Closed || Sun | * Closed || ## Recommended Reviews Loading...Loading...Loading... Phone number (817) 692-6767"
— Verified reviewer · WebsiteSourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
| Monday | Open 24 hours |
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| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
| Provider | Vouched | Years | BBB | Yelp | Best for | |
|---|---|---|---|---|---|---|
Metro Air Conditioning Heating & Services (this company) |
— | 4.8★ (335+) | 36+ | — | — | — |
| — | 5.0★ (825+) | 29+ | — | — | — | |
| — | 4.9★ (955+) | — | — | — | — | |
| — | 4.9★ (3,785+) | — | — | — | — |
Profile last updated May 9, 2026.