Moss Heating & Cooling

4.9 · 955+ Google reviews · 📍 11145 Morrison Ln, Dallas, TX 75229, USA
BBB A+ Yelp 4.0★ (120+)

At a glance

Google rating
4.9★ from 955+ reviews
BBB
A+
Yelp
4.0★ from 120+ reviews
Hours
Open 24/7
Service area
Dallas, TX
Phone
+1-972-733-6802

Overview

Editorial review

Moss Heating & Cooling provides 24/7 emergency availability and extensive experience in both HVAC and plumbing solutions. Homeowners consistently praise their professional, punctual technicians and transparent communication throughout the repair and installation process.

Moss Heating & Cooling is a hvac provider serving Dallas, TX with a 4.9/5 rating across 959 customer reviews.

Moss Heating & Cooling provides comprehensive residential comfort solutions across the Dallas-Fort Worth area, specializing in both HVAC and plumbing services. Their expertise spans essential maintenance plans, energy-efficient ductless system installations, and comprehensive indoor air quality improvements. With a strong commitment to reliability, the team offers 24/7 emergency response to ensure homeowners remain comfortable regardless of the season. By combining skilled technical craftsmanship with flexible financing options, they provide a streamlined experience for everything from routine AC tune-ups to full system replacements. Their focus on clear communication and honest, professional service has established them as a dependable choice for families seeking long-term home comfort solutions.

Service area

Dallas, TX home

Office: 11145 Morrison Ln, Dallas, TX 75229, USA

How Moss Heating & Cooling compares to the Dallas average

Across 16 vetted hvac providers in Dallas, TX.

SignalMoss Heating & CoolingDallas avgDelta
Google rating 4.9★ 4.9★ matches city average
Review volume 955+ 1,315+ -360 vs avg

What customers say

Review themes: Customers consistently highlight the company's punctuality and the technical expertise of their staff, with frequent praise for the professional and efficient nature of the technicians. Reviews often emphasize a stress-free experience driven by clear communication and transparent, reliable service. Many homeowners appreciate the consistency of the team, noting that the staff takes the time to explain repairs and system installations thoroughly.

Recent Google reviews
★★★★★

"First thing I would like to say. Ask for Tanner. He knows his stuff, he's friendly, very fast and efficient. He knows how to get it done and do it right. I've dealt with several technicians over the years and he is by far the best of the best!. I called Moss Heating and Cooling for an air conditioning service and was impressed. They arrived on time, Tanner was professional and clearly knowledgeable, explained the is…"

— Mr B · 3 weeks ago · Google Reviews
★★★★★

"Moss Heating and Cooling provided reliable, efficient service. The technician was honest, professional and arrived exactly on time. I felt confident in their AC contractor work and appreciated the clear communication. Robert went out of his way to make sure that we understood everything. He’ll even be at our house when work begins to ensure we get exactly what was promised. Would definitely call them again for any H…"

— Mary Mining · a month ago · Google Reviews
★★★★★

"From the moment I called to schedule, the team was incredibly prompt. They arrived right on time, diagnosed the issue quickly, and completed the air conditioning service efficiently. I was especially impressed with how fast the technician (Tanner) diagnosed the issue and implemented his fix. Their responsiveness and on‑time finish made the whole experience stress‑free. I highly recommend Moss Heating and Cooling for…"

— Benny Huang · 4 weeks ago · Google Reviews
From around the web

"PowerCore Generators 5.0(1 reviews) Joshua J. said"Couldn't have asked for a better experience having our generator installed by PowerGuard Generators. Amir and all of his contractors were amazing, considerate and just good people in general. Everything turned out great, you can't…"read more in Generator Installation/repair"

— Verified reviewer · Website

Pros & cons

Pros
  • High customer satisfaction (4.9★ across 955+ reviews)
Cons
  • Not BBB accredited

When to choose them — and when to consider alternatives

Choose them if
  • You need same-day or after-hours service
Consider alternatives if
  • You need large-scale commercial work

Contact & hours

📞
🌐
📍
🕒
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Frequently asked questions

What are the pros of Moss Heating & Cooling?
Based on public records and customer reviews: High customer satisfaction (4.9★ across 955+ reviews).
What are the cons of Moss Heating & Cooling?
Concerns flagged from public records and reviews: Not BBB accredited.
When should I choose Moss Heating & Cooling?
Choose them if: You need same-day or after-hours service.
When should I consider alternatives to Moss Heating & Cooling?
Consider alternatives if: You need large-scale commercial work.
Is Moss Heating & Cooling BBB accredited?
Moss Heating & Cooling has a BBB rating of A+ but is not BBB-accredited.
How can I contact Moss Heating & Cooling?
Call Moss Heating & Cooling at +1-972-733-6802. Address: 11145 Morrison Ln, Dallas, TX 75229, USA.
What does HVAC service typically cost when working with a Dallas, TX provider like Moss Heating & Cooling?
AC repair typically runs $120–$545, and full AC system replacement runs $4,550–$11,400 in Dallas, Texas. These are area-wide market estimates, not Moss Heating & Cooling's quotes. For an exact price, request a written estimate from Moss Heating & Cooling.

Compare with nearby providers

Provider Vouched Google Years BBB Yelp Best for
Moss Heating & Cooling (this company)
4.9★ (955+) A+ 4.0★
5.0★ (825+) 29+
4.9★ (445+) 29+ A+
4.9★ (3,785+) A+ 4.5★

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Profile last updated May 9, 2026.