Garland Heating & Air Conditioning
At a glance
- Google rating
- 4.7★ from 660+ reviews
- In business
- 74+ years
- BBB
- A+
- Service area
- Garland, TX
- Phone
- +1-972-278-3500
Overview
Serving the Dallas-Fort Worth area since 1952, this family-owned operation distinguishes itself through a long-standing legacy of residential and commercial HVAC expertise.
Garland Heating & Air Conditioning is a hvac provider serving Garland, TX with a 4.7/5 rating across 661 customer reviews. Notable signals: 74+ years in business.
Garland Heating & Air Conditioning has provided comprehensive climate control solutions to the Dallas-Fort Worth region for over 70 years. The company specializes in new AC installation and replacement, expert heat pump repair, and professional maintenance services for both residential and light commercial systems. With a commitment to transparency, the business utilizes upfront, flat-rate pricing to assist homeowners in selecting equipment that fits their specific budgetary needs. Their team offers 24/7 emergency support and same-day service appointments to address urgent heating and cooling failures promptly. By combining decades of industry experience with modern air purification technology and flexible financing options, the firm ensures that customers receive reliable, long-term support for their home comfort systems.
Service area
Garland, TX home
How Garland Heating & Air Conditioning compares to the Garland average
| Signal | Garland Heating & Air Conditioning | Garland avg | Delta |
|---|---|---|---|
| Google rating | 4.7★ | 4.8★ | -0.1 vs avg |
| Review volume | 660+ | 1,090+ | -432 vs avg |
| Years in business | 74+ | 36+ | +38 vs avg |
What customers say
Review themes: Customers frequently praise the company for their rapid response times and the technical proficiency of their service technicians during emergency repairs. Many highlights include successful same-day appointments and efficient, on-site troubleshooting that restores home comfort quickly. While the majority of feedback is highly positive, some users have expressed concerns regarding long-term equipment performance and post-installation support consistency.
"Jon was very knowledgeable and courteous. He listened to my concerns and answered my questions. Very professional and efficient. He quickly found the issue and got my system working. He also gave me a quote for system replacement which I requested."
— Brianne Andrew · a month ago · Google Reviews"Overall just bad. No resolution and no apology for anything. Had to replace my entire system with another brand new system. 1. 2021 - purchased new HVAC from Garland heating and air. around 15K. 2. 2022 - electrical issue where a part was needed 3.2023 - low on refrigerant and to pay for that. Issue happened on a Sunday, they don't have 24/7 support just a phone center that notifies "someone" that I need help. 4. 20…"
— Monty Walker · 10 months ago · Google Reviews"Same day appointment with a reasonable and accurate assessment. All the parts to fix the heater were on the truck and within 2 1/2 hours we were back in heat. Best HVAC I’ve had since moving to Garland in 2019"
— Johnene Horton · 2 months ago · Google ReviewsCommon complaints
Surfaced from negative-leaning customer reviews on Google / Yelp / BBB. Not editorial commentary.
- Overall just bad. No resolution and no apology for anything. Had to replace my entire system with another brand new system. 1. 2021 - purchased new HVAC from Garland heating and air. around 15K. 2. 20…
Pros & cons
- High customer satisfaction (4.7★ across 660+ reviews)
- Long-established (74+ years in business)
- Not BBB accredited
What Garland Heating & Air Conditioning publishes about pricing
Maintenance plans
-
maintenance program
As published: maintenance program"…r service is even better. I purchase their annual maintenance program which gives my system a summer and winter checkup…"↗ source
Pricing model
-
Flat-rate pricing
As published: Flat-rate pricing"…ential HVAC services for over 60 years! Upfront & Flat Rate Pricing Garland Heating and Air Conditioning can help you…"↗ source
When to choose them — and when to consider alternatives
- You need same-day or after-hours service
- You need large-scale commercial work
Contact & hours
| Monday | Open 24 hours |
|---|---|
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | 9:00 AM – 8:00 PM |
| Sunday | 9:00 AM – 8:00 PM |
Frequently asked questions
What are the pros of Garland Heating & Air Conditioning?
What are the cons of Garland Heating & Air Conditioning?
When should I choose Garland Heating & Air Conditioning?
When should I consider alternatives to Garland Heating & Air Conditioning?
Is Garland Heating & Air Conditioning BBB accredited?
How long has Garland Heating & Air Conditioning been in business?
How can I contact Garland Heating & Air Conditioning?
What does HVAC service typically cost when working with a Garland, TX provider like Garland Heating & Air Conditioning?
What pricing terms does Garland Heating & Air Conditioning publish on their website?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Best for | |
|---|---|---|---|---|---|---|
Garland Heating & Air Conditioning (this company) |
— | 4.7★ (660+) | 74+ | — | — | — |
| — | 4.8★ (6,150+) | 45+ | — | — | — | |
| — | 4.9★ (555+) | — | — | — | — | |
| — | 4.6★ (570+) | — | — | — | — |
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Profile last updated May 9, 2026.