Service Experts Grand Prairie
At a glance
- Google rating
- 4.9★ from 2,140+ reviews
- In business
- 30+ years
- BBB
- A+
- Yelp
- 3.5★ from 45+ reviews
- Hours
- Open 24/7
- Service area
- Grand Prairie, TX
- Phone
- +1-469-723-9471
Overview
Service Experts Grand Prairie distinguishes itself through a comprehensive whole-home service model that integrates advanced indoor air quality solutions with professional plumbing and HVAC expertise. Their long-standing presence in the DFW metroplex, combined with a robust 24/7 operational schedule, ensures consistent support for complex residential system requirements.
Service Experts Grand Prairie is a hvac provider serving Grand Prairie, TX with a 4.9/5 rating across 2140 customer reviews. Notable signals: 30+ years in business.
Service Experts Grand Prairie provides extensive HVAC and plumbing solutions for homeowners throughout the DFW metroplex. They have been operating since 2010. The company specializes in AC repair, heating services, and advanced indoor air quality systems, including whole-home filtration and smart thermostat integration. Their team of licensed professionals offers 24/7 emergency response. They also provide same-day service to address urgent maintenance or system failures. They have both local presence and nationwide presence. They deliver a consistent service experience for both routine check-ups and complex system upgrades. Customers benefit from transparent pricing models and a variety of membership options designed to maintain home system efficiency year-round. Whether managing seasonal climate control or addressing sudden plumbing leaks, this team provides reliable, expert care for essential residential infrastructure.
Service area
Grand Prairie, TX home
How Service Experts Grand Prairie compares to the Grand Prairie average
| Signal | Service Experts Grand Prairie | Grand Prairie avg | Delta |
|---|---|---|---|
| Google rating | 4.9★ | 4.8★ | +0.1 vs avg |
| Review volume | 2,140+ | 735+ | +1403 vs avg |
| Years in business | 30+ | 42+ | -12 vs avg |
What customers say
Review themes: Customers consistently praise the technical expertise and transparent communication provided by technicians during emergency service visits. Frequent feedback highlights the professionalism of staff when explaining complex repairs, which helps alleviate the stress often associated with unexpected system failures. Many reviewers also value the rapid response times, noting that technicians are often able to restore home comfort on the same day they are contacted.
"My wife and I really appreciate Austin Lackey. We had a slab leak under our bathroom and closet that happened overnight. Plumbing issues can be stressful, especially when major work is involved, but he took the time to clearly explain what was going on, what needed to be done, and why. He answered all of our questions and made sure we felt comfortable with the plan before moving forward. His professionalism, patien…"
— Chris Hammonds · a month ago · Google Reviews"Richard Martinez from service experts came to my home to check my heating and AC system during our first 2026 winter storm. He explained everything that I needed to know about my system. Answered all my questions as well as make recommendations. fair pricing, extremely professional and courteous. 10/10"
— Jonathan · 2 months ago · Google Reviews"We came home about noon and found our AC was off. We contacted Crawford and the sent Richard Martinez out. He located the problem and replaced the defective part. He had us back in operation that afternoon. He did a great job and we are very grateful"
— Jim Caldwell · 2 months ago · Google ReviewsPros & cons
- High customer satisfaction (4.9★ across 2,140+ reviews)
- Long-established (30+ years in business)
- Lower Yelp rating than Google (3.5★ vs 4.9★)
- Not BBB accredited
Guarantees & credentials
- Licensed
- HVAC About Us Service Experts Guarantee
- With our Service Experts Guarantee
- Service Experts Guarantee
- Year Installation Guarantee
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
When to choose them — and when to consider alternatives
- You need same-day or after-hours service
- You need large-scale commercial work
Contact & hours
| Monday | Open 24 hours |
|---|---|
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
Frequently asked questions
What are the pros of Service Experts Grand Prairie?
What are the cons of Service Experts Grand Prairie?
When should I choose Service Experts Grand Prairie?
When should I consider alternatives to Service Experts Grand Prairie?
Is Service Experts Grand Prairie BBB accredited?
How long has Service Experts Grand Prairie been in business?
How can I contact Service Experts Grand Prairie?
What does HVAC service typically cost when working with a Grand Prairie, TX provider like Service Experts Grand Prairie?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Best for | |
|---|---|---|---|---|---|---|
Service Experts Grand Prairie (this company) |
— | 4.9★ (2,140+) | 30+ | — | — | — |
| — | 4.9★ (210+) | — | — | — | — | |
| — | 4.8★ (2,185+) | 64+ | — | — | — | |
| — | 4.8★ (525+) | — | — | — | — |
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Profile last updated May 9, 2026.