ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
George Brazil specializes in comprehensive AC repair and ductwork services across the Phoenix metropolitan area. With over 70 years of experience, they maintain a large fleet of licensed technicians for same-day service calls. Their team performs specialized duct pressure testing and sealing to combat energy loss in local desert homes. Several reviewers highlight the transparency of technicians who share live video footage during routine maintenance visits.
George Brazil provides HVAC and indoor air quality solutions throughout the Phoenix area. This company offers same-day service for emergency repairs and installations. Their technicians are background-checked and licensed to service all major HVAC brands. Customers can access 0% financing options for new system installations. They also feature a 10-year coverage warranty on qualifying work.
Vouched Score breakdown — 73/100
Phoenix, AZ HVAC average is 82/100. Ranks #24 of 28 listed HVAC providers in Phoenix, AZ.
BBB Rating1003%
Editorial Review5842%
Google Rating9016%
Review Recency1005%
Local Search Rank898%
Review Sentiment5014%
Years in Business1004%
Google Review Volume1008%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How George Brazil Air Conditioning & Heating compares to the Phoenix average
Where they stand on this page:Most BBB complaints on the page (8 vs next 7)
Recent Google reviews
★☆☆☆☆
"Thought I’d been getting decent service over the past 5 years. Turns out they advised the wrong filters and took until today for someone to correct. Due to these cheap filters for better air flow, my $20K+ system needs at least $5K in work to get it back to running great. See photos of dirt inside my unit motors. Found out that George Brazil just had to let go of ~200 service techs for them either not doing what the…"
— Michael Dorr · Mar 3, 2026 · Google Reviews
★★★★★
"I had a great experience with Andrew from George Brazil for my AC maintenance. He was professional, knowledgeable, and very friendly. What really stood out was his transparency; he shared videos while he was working to show me exactly what he saw and explain what he was doing. It’s rare to find that level of communication during a routine tune-up. Highly recommend!"
— Greg Nolan · Mar 9, 2026 · Google Reviews
★★★★★
"Caleb was extremely courteous and professional. He's honest and was interested in what my thoughts were on maintaining and repairing my system....not just upselling products and services. He listened to my concerns and directed my with the most affordable options. I appreciate that he had my budget in mind. Thank you Caleb. I would request and recommend him anytime!"
— Amber O'Neil · Mar 3, 2026 · Google Reviews
★★★☆☆
"We had our VIP servicing done today and from what we can tell the tech did that okay, but we didn't go up in the attic to check either. I will say we are very disappointed in that he left our floors a mess with insulation scattered all throughout our home and in the garage. Why wouldn't he wear booties and clean up all the insulation he dropped. If this is the way he left our home, just makes us wonder how he left…"
— Shauna Dusenbery · Dec 19, 2025 · Google Reviews
★★★★★
"Service was just amazing! They came out same day. This is the first time I’ve used them. David was absolutely incredible. Very knowledgeable, professional, and dedicated to his craft. He was very thorough, and most of all didn’t try to sell me on services I didn’t need. I will definitely use David, and George Brazil again."
— Corey Margulis · Feb 26, 2026 · Google Reviews
From around the web
"AC George Brazil is the best! Greatest service ever."
— Verified reviewer · BBB
"We had an issue with the thermostat which was resolved when the technician was here for the regular ac unit checkup. The tech came in as scheduled and finished his task without a hitch."
— Verified reviewer · BBB
"Please be aware of this company! We called the professionals to get the problem fixed but it ended up us having to call another company for a second opinion."
— Verified reviewer · BBB
"He discussed what could be done in regards to duct sealing, pressure testing the ducts, as well asduct cleaning."
— Michelle H. · Yelp
"They arrived on time, they completed the work in a timely manner and we now have a beautiful new unit that's blowingcold air!!"
— Kristen G. · Yelp
"We completed thepaperworkand he called to set the installation date."
Self-reported on their website — not independently verified.
Background-verified team
Emergency response: same-day
Satisfaction guarantee
Financing available
Free estimates
Flat-rate, upfront pricing
Indoor air quality services
Duct testing & sealing
Specializes in AC repair
What customers praise
professional communicationthorough maintenance tune-upssame-day emergency responsetransparent technician video updatesbudget-conscious repair advice
Cons
8 BBB complaint(s) filed in the past 12 months
Most recent BBB complaints involve service or repair issues (8/10 sampled)
Mixed customer sentiment (score 50/100)
What reviewers flag
cleanliness issues
Common complaints
Surfaced from negative-leaning customer reviews on Google / Yelp / BBB. Not editorial commentary.
Thought I’d been getting decent service over the past 5 years. Turns out they advised the wrong filters and took until today for someone to correct. Due to these cheap filters for better air flow, my…
We had our VIP servicing done today and from what we can tell the tech did that okay, but we didn't go up in the attic to check either. I will say we are very disappointed in that he left our floors…
When to choose them — and when to consider alternatives
Choose them if
You need indoor air quality work
You need same-day or after-hours service
You need to finance the work
You want a top-rated provider with substantial review history (4.7★, 5,170+ reviews)
You value a long-tenured local operator (71+ years in business)
Consider alternatives if
Recent BBB complaint history is a deal-breaker for you
Services
AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
AC Replacement — Removal and replacement of an aging or failed central A/C — typically condenser, evaporator coil, and refrigerant lines.
Furnace Repair — Repair of gas and electric furnaces — ignition systems, blower motors, heat exchangers, control boards, and flame sensors.
Heating System Replacement — Replacement of an aging or failed heating system, typically a furnace or heat-pump indoor unit.
HVAC Installation — Full HVAC system installation including indoor and outdoor equipment, ductwork tie-in, and refrigerant work.
Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
Indoor Air Quality — Indoor air-quality work: high-MERV filtration, UV systems, humidifiers/dehumidifiers, and duct sanitization.
Duct Work — Ductwork inspection, sealing, and replacement — addresses leakage, undersized runs, and uneven room temperatures.
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What are the pros of George Brazil Air Conditioning & Heating?
Based on public records and customer reviews: High Google rating (4.7★ across 5,170+ reviews); Long-established (71+ years in business); BBB accredited; Background-verified team; Emergency response: same-day; Satisfaction guarantee; Financing available; Free estimates.
What are the cons of George Brazil Air Conditioning & Heating?
Concerns flagged from public records and reviews: 8 BBB complaint(s) filed in the past 12 months; Most recent BBB complaints involve service or repair issues (8/10 sampled); Mixed customer sentiment (score 50/100).
When should I choose George Brazil Air Conditioning & Heating?
Choose them if: You need indoor air quality work; You need same-day or after-hours service; You need to finance the work; You want a top-rated provider with substantial review history (4.7★, 5,170+ reviews); You value a long-tenured local operator (71+ years in business).
When should I consider alternatives to George Brazil Air Conditioning & Heating?
Consider alternatives if: Recent BBB complaint history is a deal-breaker for you.
What is the Vouched Score for George Brazil Air Conditioning & Heating?
73/100. Top contributing signals: Bbb 100/100+ Review Recency 100/100, Years In Business 100/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
Is George Brazil Air Conditioning & Heating BBB accredited?
George Brazil Air Conditioning & Heating has a BBB rating of A+ and is BBB-accredited. Public BBB records show 8 complaint(s) in the past 12 months, 25 in the past 3 years.
How long has George Brazil Air Conditioning & Heating been in business?
George Brazil Air Conditioning & Heating has been operating for 71+ years in Phoenix, AZ.
How can I contact George Brazil Air Conditioning & Heating?
Call George Brazil Air Conditioning & Heating at +1-602-649-1374. Address: 2655 E Magnolia St Suite 200, Phoenix, AZ 85034, USA.
What does HVAC service typically cost when working with a Phoenix, AZ provider like George Brazil Air Conditioning & Heating?
AC repair typically runs $125–$630, and full AC system replacement runs $5,200–$12,100 in Phoenix, Arizona. These are area-wide market estimates, not George Brazil Air Conditioning & Heating's quotes. For an exact price, request a written estimate from George Brazil Air Conditioning & Heating.
What pricing terms does George Brazil Air Conditioning & Heating publish on their website?
George Brazil Air Conditioning & Heating's website publishes: $2000 Off New HVAC System Installation, Maintenance Plan, 0% financing. Promotions and plans change — confirm currently-available terms with George Brazil Air Conditioning & Heating before acting.
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