Reliance Heating & Air Conditioning

Phoenix, AZ HVAC · #4 of 28 · BBB A+ Accredited · 42+ yrs

5.0 · 915+ Google reviews · 📍 302 W Lone Cactus Dr, Phoenix, AZ 85027, USA
VOUCHEDSCOREEXCELLENT89/100Vouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
⏱ 42+ years in business BBB A+ · Accredited Review sentiment: 100/100

At a glance

Google rating
5.0★ from 915+ reviews
In business
42+ years
BBB
A+ accredited
Services
7 HVAC services
Service area
Phoenix, AZ

Overview

Editorial review

Reliance Heating & Air Conditioning stands out as a Trane Comfort Specialist serving the Phoenix metro area. This third-generation family business provides expert AC repair, with technicians noted for detailed explanations and professional, non-pressuring diagnostic visits. They prioritize home comfort in the intense Arizona heat through thorough maintenance and specialized ductwork services. Customers frequently highlight the punctual, background-checked staff who consistently respect property cleanliness during every service call.

Reliance Heating & Air Conditioning provides comprehensive HVAC services across the Phoenix metropolitan area. As a Trane Comfort Specialist, this firm specializes in high-quality system installations and routine maintenance. The company operates as a third-generation family-owned business with 40+ years of experience in the local market. They list transparent, upfront pricing models for all repairs. Their technicians are background-checked and drug-tested to ensure home safety during every visit.

Vouched Score breakdown — 89/100

Above the Phoenix, AZ HVAC average of 82/100. Ranks #4 of 28 listed HVAC providers in Phoenix, AZ.

BBB Rating 100 3%
Editorial Review 88 42%
Google Rating 100 16%
Review Recency 100 5%
Local Search Rank 47 8%
Review Sentiment 100 14%
Years in Business 100 4%
Google Review Volume 80 8%

Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →

How Reliance Heating & Air Conditioning compares to the Phoenix average

Across 28 vetted hvac providers in Phoenix, AZ.

SignalReliance Heating & Air ConditioningPhoenix avgDelta
Vouched Score 89/100 82/100 +7 vs avg
Google rating 5.0★ 4.9★ +0.1 vs avg
Review volume 915+ 3,170+ -2257 vs avg
Years in business 42+ 34+ +8 vs avg

What customers say

Reviewers praise: punctual technicianstransparent communicationclean job sitesthorough diagnostic explanationsno-pressure recommendations
Recent Google reviews
★★★★★

"It was a great experience. First, when I made the appointment with Reliance, I mentioned my availability and the worked hard to accommodate my work schedule. Then, the technician Dylan called to give me his current location and the told me when I should expect him. Dylan arrived on time and his skills were amazing. He told me what he would be doing in detail and then started his work. He was very kind and caring…"

— John Vasos · Feb 25, 2026 · Google Reviews
★★★★★

"Dylan from Reliance was polite, professional, and took the time to clearly explain what he was doing as well as recommended ways to improve quality of our unit. The work was completed efficiently and everything was left clean and in great working order. It was a smooth and pleasant service call, I would highly recommend Dylan at Reliance to anyone in need of reliable HVAC service."

— Yadira Davis · Mar 4, 2026 · Google Reviews
★★★★★

"I was very pleased with this company and the people I connected with. Rachael who scheduled my service got me in same day also worked around my schedule . She was so nice and thorough. Tristen, who came out to complete the service was so friendly , professional and thorough as well. Reliance will be my go to from now on. I highly recommend this company. The charges were extremely fair as well. They have also put two…"

— Jennifer Dewees · Feb 5, 2026 · Google Reviews
★★★★★

"Reliance has always been good to me and my family and now they are doing the same for my business. Azel From Reliance is an exceptional tech that is very well-versed, polished, professional, and customer focused. I can’t recommend reliance enough. Whenever we’ve ever had an issue with anything they have always been there to respond promptly, courteously and with an incredible attention to detail."

— Andy Moreno · Feb 27, 2026 · Google Reviews
★★★★★

"Dylan was fantastic! He’s very professional, has a wonderful attention to detail and also so respectful of my home. He took extra care to clean my attic door and did a great job explaining his diagnosis, recommendations and solutions. Non pressuring, but very assuring and feel confident my HVSC is ready for summer. Great job, Dylan!"

— Karynn Waas · Mar 3, 2026 · Google Reviews

Pros

Verified strengths
  • High Google rating (5.0★ across 915+ reviews)
  • Long-established (42+ years in business)
  • BBB accredited
What this provider advertises

Self-reported on their website — not independently verified.

  • Authorized Trane Comfort Specialist
  • Background-verified team
  • Satisfaction guarantee
  • Financing available
  • Free estimates
  • Flat-rate, upfront pricing
  • Indoor air quality services
  • Mini-split system specialist
  • Duct testing & sealing
  • Specializes in AC repair
  • Specializes in furnace repair

When to choose them

Choose them if
  • You need indoor air quality work
  • You need mini-split installation
  • You want manufacturer-warranty installation work
  • You need to finance the work
  • You want a top-rated provider with substantial review history (5.0★, 915+ reviews)

Services

Service area

Phoenix, AZ home

Office: 302 W Lone Cactus Dr, Phoenix, AZ 85027, USA

Guarantees & credentials

Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.

Contact & hours

📞
🌐
📍
🕒
Monday 8:00 AM – 7:00 PM
Tuesday 8:00 AM – 7:00 PM
Wednesday 8:00 AM – 7:00 PM
Thursday 8:00 AM – 7:00 PM
Friday 8:00 AM – 7:00 PM
Saturday Closed
Sunday Closed

Frequently asked questions

What are the pros of Reliance Heating & Air Conditioning?
Based on public records and customer reviews: High Google rating (5.0★ across 915+ reviews); Long-established (42+ years in business); BBB accredited; Authorized Trane Comfort Specialist; Background-verified team; Satisfaction guarantee; Financing available; Free estimates.
When should I choose Reliance Heating & Air Conditioning?
Choose them if: You need indoor air quality work; You need mini-split installation; You want manufacturer-warranty installation work; You need to finance the work; You want a top-rated provider with substantial review history (5.0★, 915+ reviews).
What is the Vouched Score for Reliance Heating & Air Conditioning?
89/100. Top contributing signals: Bbb 100/100, Google Rating 100/100+ Review Recency 100/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
Is Reliance Heating & Air Conditioning BBB accredited?
Reliance Heating & Air Conditioning has a BBB rating of A+ and is BBB-accredited. Public BBB records show 0 complaint(s) in the past 12 months, 0 in the past 3 years.
How long has Reliance Heating & Air Conditioning been in business?
Reliance Heating & Air Conditioning has been operating for 42+ years in Phoenix, AZ.
How can I contact Reliance Heating & Air Conditioning?
Call Reliance Heating & Air Conditioning at +1-602-607-2150. Address: 302 W Lone Cactus Dr, Phoenix, AZ 85027, USA.
What does HVAC service typically cost when working with a Phoenix, AZ provider like Reliance Heating & Air Conditioning?
AC repair typically runs $125–$630, and full AC system replacement runs $5,200–$12,100 in Phoenix, Arizona. These are area-wide market estimates, not Reliance Heating & Air Conditioning's quotes. For an exact price, request a written estimate from Reliance Heating & Air Conditioning.
What pricing terms does Reliance Heating & Air Conditioning publish on their website?
Reliance Heating & Air Conditioning's website publishes: Upfront pricing. Promotions and plans change — confirm currently-available terms with Reliance Heating & Air Conditioning before acting.
Does Reliance Heating & Air Conditioning do AC Repair in Phoenix, AZ?
Yes. Reliance Heating & Air Conditioning lists AC Repair among its services and serves Phoenix, AZ. Call +1-602-607-2150 for a quote.
Does Reliance Heating & Air Conditioning do Furnace Repair in Phoenix, AZ?
Yes. Reliance Heating & Air Conditioning lists Furnace Repair among its services and serves Phoenix, AZ. Call +1-602-607-2150 for a quote.

Compare with nearby providers

Provider Vouched Google Years BBB Yelp Our picks
Reliance Heating & Air Conditioning (this company)
89/100 5.0★ (915+) 42+ A+ ✓
83/100 4.9★ (2,455+) 14+ A+ ✓
83/100 4.9★ (1,355+) 44+ A+
83/100 4.7★ (1,125+) 49+

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Profile last updated May 15, 2026.