5 Star HVAC Contractors
At a glance
- Google rating
- 4.9★ from 1,145+ reviews
- BBB
- A+
- Hours
- Daily 6:00 AM – 10:00 PM
- Service area
- Rowlett, TX + 1 nearby
- Phone
- +1-972-848-9414
Overview
This firm differentiates itself through a highly accessible 24/7 service model and a robust commitment to preventative maintenance planning for both heating and cooling systems.
5 Star HVAC Contractors is a hvac provider serving Rowlett, TX with a 4.9/5 rating across 1146 customer reviews.
5 Star HVAC Contractors provides comprehensive climate control solutions throughout the Dallas metro area. Their expertise encompasses professional AC repair, furnace installation, and preventative maintenance to ensure year-round system efficiency. The company emphasizes a transparent approach to service, offering financing options to assist with system upgrades and replacements. With a focus on both residential heating and cooling, they handle complex tasks ranging from ductless mini-split installations to indoor air quality improvements. Licensed technicians prioritize prompt response times, particularly during seasonal temperature extremes, to restore home comfort quickly. By combining technical proficiency with a dedication to clear communication, they aim to serve as a reliable partner for long-term HVAC maintenance and emergency repair needs.
Service area
Rowlett, TX home · Garland, TX 4 mi
What customers say
Review themes: Customers frequently highlight the professional demeanor of technicians and the convenience of their scheduling process, which includes helpful status updates. While most feedback reflects high satisfaction with maintenance quality and fair pricing, some clients advise seeking second opinions for major component replacements to ensure diagnostic accuracy. Overall, the company is often praised for being a trustworthy resource for both routine care and urgent repairs.
"I’ve worked with 5 Star HVAC on two occasions, and I want to share my experience so others can make an informed decision. The first time was in November 2024. They diagnosed my unit and recommended a full evaporator coil replacement. I paid approximately $3,200 for the job. In hindsight, I wish I had gotten a second opinion. That part is on me. Fast forward to January 2026, when my HVAC unit stopped working again.…"
— Victor · 2 months ago · Google Reviews"5 Star HVAC Contractors lived up to everything they promised. Honest Contractors, Excellent Service, Fair Prices. I needed regular maintenance on my condo unit which has the blower inconveniently located in the bathroom ceiling. I wanted service before turning the furnace on for the year. My tech (Victor) did an excellent job of carefully accessing the unit, brought a tarp to cover my tub, and cleaned up perfectly. …"
— J D · 5 months ago · Google Reviews"The first big winter storm hit temperature is dropped and my heat pump wasn’t keeping up. I called C & S Friday afternoon. They scheduled an appointment for Monday afternoon. Then Saturday, their service department called and walked me through resetting my thermostats to turn on the emergency heat. This worked wonders. As promised, two technicians arrived Monday early afternoon and made permanent repairs to my heat …"
— WD · 2 months ago · Google ReviewsCommon complaints
Surfaced from negative-leaning customer reviews on Google / Yelp / BBB. Not editorial commentary.
- I’ve worked with 5 Star HVAC on two occasions, and I want to share my experience so others can make an informed decision. The first time was in November 2024. They diagnosed my unit and recommended a…
Pros & cons
- High customer satisfaction (4.9★ across 1,145+ reviews)
- Not BBB accredited
Guarantees & credentials
- Licensed technicians
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
When to choose them — and when to consider alternatives
- You need large-scale commercial work
Contact & hours
| Monday | 6:00 AM – 10:00 PM |
|---|---|
| Tuesday | 6:00 AM – 10:00 PM |
| Wednesday | 6:00 AM – 10:00 PM |
| Thursday | 6:00 AM – 10:00 PM |
| Friday | 6:00 AM – 10:00 PM |
| Saturday | 6:00 AM – 10:00 PM |
| Sunday | 6:00 AM – 10:00 PM |
Frequently asked questions
What are the pros of 5 Star HVAC Contractors?
What are the cons of 5 Star HVAC Contractors?
When should I consider alternatives to 5 Star HVAC Contractors?
Is 5 Star HVAC Contractors BBB accredited?
How can I contact 5 Star HVAC Contractors?
What does HVAC service typically cost when working with a Rowlett, TX provider like 5 Star HVAC Contractors?
What pricing terms does 5 Star HVAC Contractors publish on their website?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Best for | |
|---|---|---|---|---|---|---|
5 Star HVAC Contractors (this company) |
— | 4.9★ (1,145+) | — | — | — | — |
| — | 4.6★ (230+) | — | — | — | — | |
| — | 5.0★ (130+) | — | — | — | — | |
| — | 4.9★ (555+) | — | — | — | — |
Listed in
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Profile last updated May 9, 2026.