Serveway Heating and Air Conditioning
Dallas, TX Mini-Split Installation · #10 of 15 · BBB A+ Accredited · 11+ yrs
At a glance
- Google rating
- 4.9★ from 370+ reviews
- In business
- 11+ years
- BBB
- A+ accredited
- Services
- 2 Mini-Split Installation services
- Service area
- Dallas, TX + 1 nearby
Overview
Serveway lists ductless mini-split installation among its HVAC services. Serveway states they offer financing options for major replacements. Serveway advertises 24/7 emergency response for urgent HVAC issues. Serveway reports 10+ years serving Dallas homeowners and businesses. Serveway's reviews praise clear communication and punctual service visits.
Ductless mini-split installation and service for Dallas homes and small businesses. Financing Available is listed on their website, including payment plans. Emergency Response is advertised as 24/7 for urgent HVAC failures. Years in business listed as 10+ years serving the Dallas area.
Vouched Score breakdown — 77/100
Dallas, TX Mini-Split Installation average is 79/100. Ranks #10 of 15 listed Mini-Split Installation providers in Dallas, TX.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Serveway Heating and Air Conditioning compares to the Dallas average
| Signal | Serveway Heating and Air Cond… | Dallas avg | Delta |
|---|---|---|---|
| Vouched Score | 77/100 | 79/100 | -2 vs avg |
| Google rating | 4.9★ | 4.9★ | matches city average |
| Review volume | 370+ | 1,575+ | -1206 vs avg |
| Years in business | 11+ | 37+ | -26 vs avg |
What customers say
"I was referred to Serveway by my longtime trusted HVAC expert who has retired. He assured me I would be in good hands and he was right! From the initial inspection of my old unit needing replacing, the installation of my new HVAC system, to the 30-day follow up and beyond - the service, attention to detail, price point and professionalism have been exceptional. Thank you especially to Elizabeth for her human approac…"
— Dana Garnett · May 20, 2026 · Google Reviews"They truly care about their customers and their homes. Coordinating the appointment with Elizabeth was a pleasure. Roberto and Rinner were very professional and extremely knowledgeable while running diagnostics on our hvac unit. I appreciated the options given for our consideration and will definitely continue to use Serveway for our hvac needs."
— Jenny Torrie · Feb 23, 2026 · Google Reviews"I switched this year to Serveway Heating and Air Conditioning and am very happy that I did. From the office manager, Elizabeth, to the excellent service technician, Roberto and the three installers of my new gas furnace in the attic, as well as my new air conditioning unit ---- all of them took pride in their work and showed attention to detail, as well as being courteous, professional, and highly knowledgeable in…"
— Sal · May 16, 2026 · Google Reviews"I had a great experience with Serveway Heating and Air Conditioning from start to finish. Elizabeth was the main person I worked with over the phone and by email, and she has been excellent. She’s always responsive, clear, and helpful when setting everything up, including explaining the monthly payment plan, which has been great and very convenient. The technicians, Kelon and Giovanni, have done an excellent job. T…"
— Diego Pishinin · Jan 8, 2026 · Google Reviews"Serveway, especially Elizabeth, provides excellent customer service. As someone who manages an office building and interact with many vendors, Serveway outperforms all others in customer service, quickness in repairs/appointments, and best of all COMMUNICATION. Elizabeth (customer care representative at serveway) is an excellent communicator. She provides constant updates and makes sure to keep customers informed o…"
— Nataly Sorenson · Dec 8, 2025 · Google Reviews"We had a serious issue with the heating element of our HVAC and a freeze coming on. Serveway went above and beyond to figure out what was causing the system to keep switching off and to make sure it was fully functional before the freeze."
— Verified reviewer · BBB"Hired company for Airduct cleaning. Although, I had to wait a few weeks due to the very busy summer demand, the two service techs came out and got the job done."
— Verified reviewer · BBB"Great service, and fair prices for the work performed! I would recommend Serveway any day of the week, they were great!"
— Verified reviewer · BBBPros
- High Google rating (4.9★ across 370+ reviews)
- Long-established (11+ years in business)
- BBB accredited
Self-reported on their website — not independently verified.
- Emergency response: 24/7
- Financing available
When to choose them
- You need same-day or after-hours service
- You need to finance the work
- You prefer a family-owned operation
Services
- Mini-Split Systems
- Emergency HVAC Service
Service area
Dallas, TX home · Split Install Dallas, TX home
What Serveway Heating and Air Conditioning publishes about pricing
Discounts
-
Veteran discount
As published: Veteran discount"…iew Us On Facebook Review Us On Google Promotions Veterans Discount First Responders Discount Off Repair For First Ti…" -
First responder discount
As published: First responder discount"…Review Us On Google Promotions Veterans Discount First Responders Discount Off Repair For First Time Customers Service Areas…" -
5% off
As published: 5% off"…Dollar Replacement Investment Cash Referral Bonus 5% Off Complete System Replacement Financing Options We…"
Maintenance plans
-
maintenance plan
As published: maintenance plan"…n 24 hours and we had working AC. I respect their maintenance plan too. The cheapest I have seen with the best guara…"
Guarantees & credentials
- Licensed and Insured
- EPA Certified
- Lifetime Warranty
- Satisfaction Guaranteed
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
| Monday | Open 24 hours |
|---|---|
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Closed |
Frequently asked questions
What are the pros of Serveway Heating and Air Conditioning?
When should I choose Serveway Heating and Air Conditioning?
What is the Vouched Score for Serveway Heating and Air Conditioning?
Is Serveway Heating and Air Conditioning BBB accredited?
How long has Serveway Heating and Air Conditioning been in business?
What does mini split install service typically cost when working with a Dallas, TX provider like Serveway Heating and Air Conditioning?
What pricing terms does Serveway Heating and Air Conditioning publish on their website?
Does Serveway Heating and Air Conditioning do Mini-Split Systems in Dallas, TX?
Does Serveway Heating and Air Conditioning do Emergency HVAC Service in Dallas, TX?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Serveway Heating and Air Conditioning (this company) |
77/100 | 4.9★ (370+) | 11+ | A+ ✓ | — | — |
| 82/100 | 5.0★ (835+) | 29+ | — | — | — | |
| 82/100 | 4.9★ (380+) | 37+ | — | — | — | |
| 83/100 | 4.8★ (2,815+) | 25+ | — | — | — |
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Profile last updated June 20, 2026.