Burnside Air Conditioning, Heating & Plumbing
Mckinney, TX Mini-Split Installation · #3 of 12 · BBB A+ Accredited · NATE-certified · 68+ yrs
At a glance
- Google rating
- 4.9★ from 1,260+ reviews
- In business
- 68+ years
- BBB
- A+ accredited
- Services
- 2 Mini-Split Installation services
- Service area
- McKinney, TX + 1 nearby
Overview
Burnside lists itself as a Lennox dealer per its website. The company reports 65+ years serving Collin County. McKinney homeowners face hot summers and high cooling demand. Multiple recent reviews note quick emergency response and fast arrival times.
Mini-split installation in McKinney, TX, including ductless systems and retrofits. NATE-certified technicians are listed on their site. Family-owned operation with 65+ years local history. Emergency response available, advertised as 24/7 service.
Vouched Score breakdown — 91/100
Above the McKinney, TX Mini-Split Installation average of 83/100. Ranks #3 of 12 listed Mini-Split Installation providers in McKinney, TX.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Burnside Air Conditioning, Heating & Plumbing compares to the McKinney average
| Signal | Burnside Air Conditioning, He… | McKinney avg | Delta |
|---|---|---|---|
| Vouched Score | 91/100 | 83/100 | +8 vs avg |
| Google rating | 4.9★ | 4.9★ | matches city average |
| Review volume | 1,260+ | 910+ | +354 vs avg |
| Years in business | 68+ | 34+ | +34 vs avg |
What customers say
"I was a first time customer with Burnside. we had some issues keeping the house cool and certainly noticed a rising electric bill. called for a site consultation. the rep that came out with super helpful and happy to answer all our questions. pleased to report we decided to go with an upgraded dual fuel option. we’re a few months in now and utilities are noticeable lower and the comfort factor is much much better no…"
— Colton Whiteside · Mar 12, 2026 · Google Reviews"I wanted to go with a great HVAC contractor. I chose Burnside due to their longevity in the business, and great reviews. My sales person Abe did a great job explaining the options that would work best for my home. He provided service before the sale, during the installation, and after the sale. He is a man of integrity. The installation had some issues, but they worked through those problems expertly. Dom the …"
— Mark B. · May 18, 2026 · Google Reviews"Garrett Rains came out to take care of us today and was absolutely amazing. After our two dogs met him at the door and he made them feel comfortable, he started making sure our home would be cool and comfortable this summer offering some recommendations to make our home healthier and safer at the same time. Luckily, he came out today when he did and in the process of his thorough inspection got a component that wa…"
— Otto Mayo · Mar 9, 2026 · Google Reviews"Texas weather really keeps you on your toes, and when we suddenly hit freezing temps earlier this week (in November🥶), our thermostat displayed an error code and the heat completely stopped working. Total panic moment. We called Burnside and spoke to Retha. She understood our urgency and got us scheduled right away. Of course Texas weather then decided to be back in the 80s, but that did not change us needing to ge…"
— Bianca Weimer · Nov 14, 2025 · Google Reviews"I had water leaking in my attic and down from the ceiling to my living room floor. For 5 days prior we had nonstop rain so I figured the leak was from a new roof we had installed. Turns out it wasn’t the roof but from being negligent with maintaining my AC unit. I had to wait 2 days to be told my problem wasn’t the roof and 2 days of water dripping into 5 buckets on my floor. So I called Burnside Air Conditioning He…"
— Paul Lindsay · Jun 12, 2026 · Google Reviews"My A/C decided to quit working and my normal guy retired so was in a prediciment. I found Burnside on the Better Business Bureau, they have an A+ rating, good reviews and zero complaints."
— Verified reviewer · BBB"This company is legit! They are a small locally owned business and they care about providing exceptional service at affordable prices."
— Verified reviewer · BBB"My old a/c quit working during the hottest month on record so I figured it would take forever to get service. To my surprise within 1 day the technician was at my house and preformed tests to determine how bad it was."
— Verified reviewer · BBBPros
- High Google rating (4.9★ across 1,260+ reviews)
- Long-established (68+ years in business)
- BBB accredited
Self-reported on their website — not independently verified.
- NATE-certified technicians
- Emergency response: 24/7
When to choose them
- You need same-day or after-hours service
- You prefer a family-owned operation
- You want a top-rated provider with substantial review history (4.9★, 1,260+ reviews)
- You value a long-tenured local operator (68+ years in business)
- You want NATE-certified technicians
Services
- Mini-Split Systems
- Emergency HVAC Service
Service area
McKinney, TX home · Split Install Mckinney, TX home
What Burnside Air Conditioning, Heating & Plumbing publishes about pricing
Maintenance plans
-
maintenance plan
As published: maintenance plan"…Service & Savings with Our Gold Star Program Our maintenance plan is designed to catch small issues before they bec…" -
Membership Plan
As published: Membership Plan"…cleaning Purge & flush of drain lines Sign Up to Membership Plan Annual Heating & AC Inspections 15% Discount on H…" -
Maintenance program
As published: Maintenance program"…like those included in our Gold Star Preventative Maintenance program, help: Improve energy efficiency, lowering your u…"
Pricing model
-
Upfront pricing
As published: Upfront pricing"…We believe in providing our customers with clear, upfront pricing so there are no surprises when the bill arrives.…" -
Flat-rate pricing
As published: Flat-rate pricing"…No hidden fees, no surprise invoices-just clear, flat-rate pricing designed to ensure peace of mind and trust in eve…" -
Transparent pricing
As published: Transparent pricing"…ations across all types of properties. Flat-Rate, Transparent Pricing: Customers benefit from a straightforward pricing…" -
No hidden fees
As published: No hidden fees"…ient like family. Transparent and Honest Pricing: No hidden fees, no surprise invoices-just clear, flat-rate prici…"
Guarantees & credentials
- 1-Year Warranty
- NATE-certified
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of Burnside Air Conditioning, Heating & Plumbing?
When should I choose Burnside Air Conditioning, Heating & Plumbing?
What is the Vouched Score for Burnside Air Conditioning, Heating & Plumbing?
Is Burnside Air Conditioning, Heating & Plumbing BBB accredited?
How long has Burnside Air Conditioning, Heating & Plumbing been in business?
What does mini split install service typically cost when working with a McKinney, TX provider like Burnside Air Conditioning, Heating & Plumbing?
What pricing terms does Burnside Air Conditioning, Heating & Plumbing publish on their website?
Does Burnside Air Conditioning, Heating & Plumbing do Mini-Split Systems in McKinney, TX?
Does Burnside Air Conditioning, Heating & Plumbing do Emergency HVAC Service in McKinney, TX?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Burnside Air Conditioning, Heating & Plumbing (this company) |
91/100 | 4.9★ (1,260+) | 68+ | A+ ✓ | — | — |
| 95/100 | 4.9★ (3,715+) | 48+ | A+ ✓ | — | Highest Vouched Score Best Manufacturer-Authorized Installer Best for Commercial / VRF |
|
| 86/100 | 4.9★ (860+) | 40+ | — | — | — | |
| 63/100 | 4.8★ (35+) | 30+ | — | — | — |
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Profile last updated June 21, 2026.