Burnside Air Conditioning, Heating & Plumbing
At a glance
- Google rating
- 4.9★ from 1,185+ reviews
- In business
- 68+ years
- BBB
- A+
- Hours
- Open 24/7
- Service area
- McKinney, TX
- Phone
- +1-972-562-7789
Overview
As a family-owned operation established in 1958, this provider distinguishes itself through a deep commitment to using American-made parts and maintaining a highly skilled, NATE-certified technical team.
Burnside Air Conditioning, Heating & Plumbing is a hvac provider serving McKinney, TX with a 4.9/5 rating across 1186 customer reviews. Notable signals: 68+ years in business.
With over 65 years of experience in the industry, Burnside Air Conditioning, Heating & Plumbing serves as a cornerstone for climate comfort in Collin County. The company specializes in comprehensive HVAC solutions, including professional air conditioning installation, furnace repair, and advanced indoor air quality services like UV air sanitizers. Their team of NATE-certified technicians is equipped to handle complex tasks such as air duct sealing and the installation of high-efficiency ductless mini-split systems. By prioritizing American-made equipment and offering 24/7 emergency response, they provide reliable support for both residential and light commercial properties. Their long-standing reputation is built on precise diagnostics and a dedication to maintaining optimal system performance through every season of the year.
Service area
McKinney, TX home
How Burnside Air Conditioning, Heating & Plumbing compares to the McKinney average
| Signal | Burnside Air Conditioning, He… | McKinney avg | Delta |
|---|---|---|---|
| Google rating | 4.9★ | 5.0★ | -0.1 vs avg |
| Review volume | 1,185+ | 1,305+ | -121 vs avg |
| Years in business | 68+ | 38+ | +30 vs avg |
What customers say
Review themes: Customers consistently praise the technical expertise and professional demeanor of the service team, noting that technicians often provide thorough explanations and preventative maintenance advice. Frequent feedback highlights the company's ability to handle urgent repair requests with impressive speed and efficiency. Many reviewers appreciate the personalized care and honesty demonstrated by staff during both routine inspections and emergency system failures.
"I have a one year old new home. I like to stay ahead of maintenance, especially when it's time to switch from heating to AC. Garrett Rains arrived on time today to do spring maintenance on my system to get ready to switch to AC. Knowledgeable and highly trained technician. He explained everything he was doing and answered all my questions. His written work summary was detailed and very helpful. Burnside hires the be…"
— Linda Mott · a month ago · Google Reviews"Garrett Rains came out to take care of us today and was absolutely amazing. After our two dogs met him at the door and he made them feel comfortable, he started making sure our home would be cool and comfortable this summer offering some recommendations to make our home healthier and safer at the same time. Luckily, he came out today when he did and in the process of his thorough inspection got a component that wa…"
— Otto Mayo · 3 weeks ago · Google Reviews"Texas weather really keeps you on your toes, and when we suddenly hit freezing temps earlier this week (in November🥶), our thermostat displayed an error code and the heat completely stopped working. Total panic moment. We called Burnside and spoke to Retha. She understood our urgency and got us scheduled right away. Of course Texas weather then decided to be back in the 80s, but that did not change us needing to ge…"
— Bianca Weimer · 4 months ago · Google ReviewsPros & cons
- High customer satisfaction (4.9★ across 1,185+ reviews)
- Long-established (68+ years in business)
- Certified technicians (Year Warranty on All Repairs Guarantee, NATE-certified)
- Not BBB accredited
What Burnside Air Conditioning, Heating & Plumbing publishes about pricing
Maintenance plans
-
maintenance plan
As published: maintenance plan"…Service & Savings with Our Gold Star Program Our maintenance plan is designed to catch small issues before they bec…"↗ source -
Membership Plan
As published: Membership Plan"…cleaning Purge & flush of drain lines Sign Up to Membership Plan Annual Heating & AC Inspections 15% Discount on H…"↗ source
Guarantees & credentials
- 1-Year Warranty
- Year Warranty on All Repairs Guarantee
- NATE-certified
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
When to choose them — and when to consider alternatives
- You need same-day or after-hours service
- You need large-scale commercial work
Contact & hours
| Monday | Open 24 hours |
|---|---|
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
Frequently asked questions
What are the pros of Burnside Air Conditioning, Heating & Plumbing?
What are the cons of Burnside Air Conditioning, Heating & Plumbing?
When should I choose Burnside Air Conditioning, Heating & Plumbing?
When should I consider alternatives to Burnside Air Conditioning, Heating & Plumbing?
Is Burnside Air Conditioning, Heating & Plumbing BBB accredited?
How long has Burnside Air Conditioning, Heating & Plumbing been in business?
How can I contact Burnside Air Conditioning, Heating & Plumbing?
What does HVAC service typically cost when working with a McKinney, TX provider like Burnside Air Conditioning, Heating & Plumbing?
What pricing terms does Burnside Air Conditioning, Heating & Plumbing publish on their website?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Best for | |
|---|---|---|---|---|---|---|
Burnside Air Conditioning, Heating & Plumbing (this company) |
— | 4.9★ (1,185+) | 68+ | — | — | — |
| — | 4.9★ (3,610+) | 48+ | — | — | — | |
| — | 4.9★ (815+) | 40+ | — | — | — | |
| — | 5.0★ (195+) | — | — | — | — |
Listed in
Explore more
Profile last updated May 9, 2026.