As a long-standing Carrier Factory Authorized Dealer, this family-owned operation distinguishes itself through a deep commitment to technical precision and honest diagnostic practices. Their specialized focus on high-efficiency Carrier systems and comprehensive indoor air quality solutions ensures homeowners receive tailored comfort upgrades backed by decades of local expertise.
Bill Joplin's Air Conditioning & Heating is a hvac provider serving McKinney, TX with a 4.9/5 rating across 3614 customer reviews. Notable signals: 48+ years in business.
Serving Collin County for 48+ years, Bill Joplin's Air Conditioning & Heating provides comprehensive residential and commercial HVAC services. As a NATE-certified and Carrier Factory Authorized Dealer, the company specializes in expert AC repair, heating installation, and the integration of advanced smart thermostats. Beyond standard maintenance, they offer specialized solutions for ductless mini-split systems and indoor air quality improvements, including air scrubbers. With 24/7 emergency availability and a transparent approach that includes free second opinions on replacement quotes, they prioritize long-term system reliability. Their team is equipped to handle everything from complex new construction projects to light commercial refrigeration, ensuring that every installation is performed by highly trained professionals dedicated to maintaining peak performance in the demanding North Texas climate.
McKinney, TX home
| Signal | Bill Joplin's Air Conditionin… | McKinney avg | Delta |
|---|---|---|---|
| Google rating | 4.9★ | 5.0★ | -0.1 vs avg |
| Review volume | 3,610+ | 1,305+ | +2307 vs avg |
| Years in business | 48+ | 38+ | +10 vs avg |
Review themes: Customers consistently praise the company for their technical honesty and integrity, often highlighting instances where staff recommended repairs over costly full-system replacements. Frequent feedback commends the professionalism of the installation crews and the helpfulness of the office staff in coordinating timely service. Many reviewers emphasize the peace of mind gained from working with a long-established, family-owned business that prioritizes clear communication and high-quality workmanship.
"The sales rep Grant was excellent. No bs, very honest and straightforward. He even came by my house on the day of installation to make sure everything was done correctly. Christian was the install lead and he too was fantastic as was the entire crew. The crew was very conscientious, courteous and did an excellent job on the install. Crew cleaned up, took me thru operation and everything is working like a char…"
— Pete Wenger · a month ago · Google Reviews"From selecting units to the installation to office staff to maintenance, we have been more than pleased with our experience. When we decided to replace our two systems a few years ago we considered several companies before deciding on Joplin’s. We are still so glad we did! Everything is still running great, and the people here make all the difference. Kudos to Misty and Haley who answer calls and arrange schedules t…"
— Mark Nelson · a month ago · Google Reviews"Joplin's maintenance plan is by far the best value in the area. The techs are always professional, timely, and helpful. They also saved me thousands on a quote from another company. The other company suggested replacing the entire unit but the tech from Joplin's was able to diagnose the exact part that needed replaced. I'm very thankful for this company and highly recommend them."
— Lindsay Patterson · a month ago · Google Reviews"We are a Carrier Factory Authorized Dealer and are proud of it."
— Verified reviewer · Website"In North Texas, temperatures can vary widely throughout the year."
— Verified reviewer · Website"Chad G. Had two HVAC companies look at my non working outside unit."
— Verified reviewer · Website"Patrick M Had an outage on Labor Day in 105 degree heat in North Texas."
— Verified reviewer · WebsiteSourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
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| Provider | Vouched | Years | BBB | Yelp | Best for | |
|---|---|---|---|---|---|---|
Bill Joplin's Air Conditioning & Heating (this company) |
— | 4.9★ (3,610+) | 48+ | — | — | — |
| — | 4.9★ (815+) | 40+ | — | — | — | |
| — | 4.9★ (1,185+) | 68+ | — | — | — | |
| — | 5.0★ (1,765+) | — | — | — | — |
Profile last updated May 9, 2026.