Collins Comfort Masters
Tempe, AZ Mini-Split Installation · #3 of 14 · 41+ yrs
At a glance
- Google rating
- 4.8★ from 11,100+ reviews
- In business
- 41+ years
- Yelp
- 3.2★ from 260+ reviews
- Services
- 2 Mini-Split Installation services
- Service area
- Tempe, AZ + 1 nearby
Overview
Lists a 5-year no-interest financing promotion through a dated promo code. Collins Comfort Masters traces roots back forty-plus years in Arizona. They advertise same-day emergency response for Valley heat emergencies. Review excerpts note punctual install crews and careful home protection during work.
Ductless mini-split installation and service across Tempe and the Phoenix metro. 5-year no-interest financing is advertised with a promotional code expiring 9/18/2026. Years in business listed as 40+ years operating in the Valley of the Sun.
Vouched Score breakdown — 86/100
Above the Tempe, AZ Mini-Split Installation average of 83/100. Ranks #3 of 14 listed Mini-Split Installation providers in Tempe, AZ.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Collins Comfort Masters compares to the Tempe average
| Signal | Collins Comfort Masters | Tempe avg | Delta |
|---|---|---|---|
| Vouched Score | 86/100 | 80/100 | +6 vs avg |
| Google rating | 4.8★ | 4.9★ | -0.1 vs avg |
| Review volume | 11,100+ | 1,995+ | +9102 vs avg |
| Years in business | 41+ | 38+ | +3 vs avg |
What customers say
"I recently had my six-month service completed on my reverse osmosis system, and I want to recognize that the technician who came out did an excellent job. He arrived on time, was very professional, and completed the work efficiently. The service itself was exactly what I expect. For context, I have been a customer of this company for well over 25 years. The reverse osmosis system currently in my home is actually th…"
— Lee Fisher · Mar 4, 2026 · Google Reviews"I recently had Collins Comfort Master install a full Lennox Elite system (EL18KCV AC and SL280 furnace), and the entire experience was outstanding from start to finish. It began with Victoria, who provided great engineering suggestions for my son’s west-facing room that was becoming overly warm. She was fantastic to work with, helping me negotiate an equipment package and a final price that truly met my needs. Based…"
— Randy Saria · Jun 11, 2026 · Google Reviews"Had to drop our score down to a one star because of Ty the water guy. He sold us an idea of following through and keeping promises but failed to keep those promises. Overall, the system is working great. However, I asked about alkaline water for our drinking water. That's what I already had and I told Ty this on the day he came to our consultation. He told me that he be able to get us the alkaline attachment and com…"
— Kelvin Harper (Navigating West) · Apr 30, 2026 · Google Reviews"Our experience start to finish with Collins Comfort Masters has been exceptional. Garrett, who clearly is passionate about his job, came to our home and provided us with a comprehensive, transparent and fair estimate he the took the time we required, leaving us confident in such an important purchase. The install team was on time, on point and left no trace that they were even here beyond the new Lennox on our roof.…"
— Damon Scott · Oct 9, 2025 · Google Reviews"We had our air conditioning units (2 Lennox 5 Ton Elite Series units) replaced by Collins Comfort Masters. The team- Jared, Taylor, Silvano, Garrett, and Jamahl worked diligently throughout the day and was able to replace our units in a very professional and efficient manner. The team was directed by Daryl in planning and setting up the best possible solution for a not so easy installation and setup. We were plea…"
— Michael Mitchell · Jun 1, 2026 · Google Reviews"Install crewwas very courteous and professional and they were able to finish a couple hours early."
— Doug M. · Yelp"Just had the crew ofShey, Richard and Avery install my new ac/heating unit."
— Pat N. · Yelp"Anthony,Edgarand Trevor did a very nice job and with the installation and I am happy we chose Collins."
— Kenneth D. · YelpPros & cons
- High Google rating (4.8★ across 11,100+ reviews)
- Long-established (41+ years in business)
Self-reported on their website — not independently verified.
- Emergency response: same-day
- Financing available
- Free estimates
Common complaints
Surfaced from negative-leaning customer reviews on Google / Yelp / BBB. Not editorial commentary.
- Had to drop our score down to a one star because of Ty the water guy. He sold us an idea of following through and keeping promises but failed to keep those promises. Overall, the system is working gre…
When to choose them — and when to consider alternatives
- You need same-day or after-hours service
- You need to finance the work
- You prefer a family-owned operation
- You want a top-rated provider with substantial review history (4.8★, 11,100+ reviews)
- You value a long-tenured local operator (41+ years in business)
- Reports of appointment no-shows would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- Mini-Split Systems
- Emergency HVAC Service
Service area
Tempe, AZ home · Split Install Tempe, AZ home
Guarantees & credentials
- Licensed
- Licensed Technicians
- Satisfaction Guaranteed
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of Collins Comfort Masters?
When should I choose Collins Comfort Masters?
When should I consider alternatives to Collins Comfort Masters?
What is the Vouched Score for Collins Comfort Masters?
How long has Collins Comfort Masters been in business?
What does mini split install service typically cost when working with a Tempe, AZ provider like Collins Comfort Masters?
Does Collins Comfort Masters do Mini-Split Systems in Tempe, AZ?
Does Collins Comfort Masters do Emergency HVAC Service in Tempe, AZ?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Collins Comfort Masters (this company) |
86/100 | 4.8★ (11,100+) | 41+ | — | 3.2★ | — |
| 80/100 | 4.9★ (415+) | 30+ | A+ ✓ | — | — | |
| 76/100 | 5.0★ (1,475+) | 4+ | — | 1.0★ | — | |
| 90/100 | 4.9★ (2,940+) | — | — | 4.3★ | Highest Vouched Score Best for Mini-Split Repair |
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Profile last updated June 22, 2026.