Collins Comfort Masters
At a glance
- Google rating
- 4.9★ from 10,950+ reviews
- In business
- 41+ years
- Yelp
- 3.2★ from 260+ reviews
- Hours
- Open 24/7
- Service area
- Tempe, AZ
- Phone
- +1-480-212-9220
Overview
Collins Comfort Masters provides comprehensive HVAC and plumbing solutions across the Phoenix Valley. They feature extensive experience with Lennox equipment installations.
Collins Comfort Masters is a hvac provider serving Tempe, AZ with a 4.9/5 rating across 10951 customer reviews. Notable signals: 40+ years in business; financing available.
Collins Comfort Masters provides full-service HVAC, plumbing, and water treatment solutions to residential and commercial clients throughout the Phoenix metro area. Operating since 1985, the company has built a long-standing reputation for technical expertise and consistent workmanship. They distinguish themselves through a massive volume of positive customer feedback and a specialized partnership program for Costco members. Their team offers both emergency repair services and comprehensive system replacements for heating and cooling units. They also provide specialized water purification and filtration installations to address local hard water concerns.
Service area
Tempe, AZ home
Vouched Score breakdown — 86/100
Above the Tempe, AZ HVAC average of 81/100. Ranks #5 of 15 listed HVAC providers in Tempe, AZ.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Collins Comfort Masters compares to the Tempe average
| Signal | Collins Comfort Masters | Tempe avg | Delta |
|---|---|---|---|
| Vouched Score | 86/100 | 81/100 | +5 vs avg |
| Google rating | 4.9★ | 4.9★ | matches city average |
| Review volume | 10,950+ | 1,815+ | +9133 vs avg |
| Years in business | 41+ | 32+ | +9 vs avg |
What customers say
"I recently had my six-month service completed on my reverse osmosis system, and I want to recognize that the technician who came out did an excellent job. He arrived on time, was very professional, and completed the work efficiently. The service itself was exactly what I expect. For context, I have been a customer of this company for well over 25 years. The reverse osmosis system currently in my home is actually th…"
— Lee Fisher · Mar 4, 2026 · Google Reviews"We had a wonderful experience today with a sales agent named Ty "The Water Guy" through the Costco program with Collins Comfort Masters. From start to finish, Ty was a true professional. What stood out most was how much he respected our specific requests and truly listened to our concerns. Instead of a one-size-fits-all pitch, he worked with us to create a customized package that actually fit our needs and budget. …"
— Kelvin West (Navigating West) · Feb 21, 2026 · Google Reviews"I recently had service done by Collins Air, and I want to recognize Paul, the technician who came out. Paul was extremely honest, professional, and knowledgeable. He took the time to clearly explain everything about my AC system in detail so I could fully understand what was going on and what my options were. What I appreciated most was his straightforward approach—no pressure, no upselling, just honest information …"
— Rito Flores · Mar 7, 2026 · Google Reviews"Cade Witt visited our residence to explain and quote a water softener and reverse osmosis system. After approximately 2 hours of discussing options available from Collins Comfort Masters / All About Water, he provided a quote for the following: R20 & ERO 385-E Bundle (R20 & ERO 385-E Bundle): R20 Refiner & ERO 385-E Reverse Osmosis Bundle. Cade was very knowledgeable about the products and a congenial salesman. …"
— Gary Jones · Feb 28, 2026 · Google Reviews"Our experience start to finish with Collins Comfort Masters has been exceptional. Garrett, who clearly is passionate about his job, came to our home and provided us with a comprehensive, transparent and fair estimate he the took the time we required, leaving us confident in such an important purchase. The install team was on time, on point and left no trace that they were even here beyond the new Lennox on our roof.…"
— Damon Scott · Oct 9, 2025 · Google Reviews"Install crewwas very courteous and professional and they were able to finish a couple hours early."
— Doug M. · Yelp"Just had the crew ofShey, Richard and Avery install my new ac/heating unit."
— Pat N. · Yelp"Anthony,Edgarand Trevor did a very nice job and with the installation and I am happy we chose Collins."
— Kenneth D. · YelpPros
- High customer satisfaction (4.9★ across 10,950+ reviews)
- Long-established (41+ years in business)
- Satisfaction guarantee
- Financing available
- Free estimates
Guarantees & credentials
- Licensed
- Licensed Technicians
- Satisfaction Guaranteed
- Satisfaction Guarantee
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
When to choose them — and when to consider alternatives
- You need same-day or after-hours service
- You need to finance the work
- You need large-scale commercial work
- You want a BBB-rated firm specifically
Contact & hours
| Monday | Open 24 hours |
|---|---|
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
Frequently asked questions
What are the pros of Collins Comfort Masters?
When should I choose Collins Comfort Masters?
When should I consider alternatives to Collins Comfort Masters?
What is the Vouched Score for Collins Comfort Masters?
How long has Collins Comfort Masters been in business?
How can I contact Collins Comfort Masters?
What does HVAC service typically cost when working with a Tempe, AZ provider like Collins Comfort Masters?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Best for | |
|---|---|---|---|---|---|---|
Collins Comfort Masters (this company) |
86/100 | 4.9★ (10,950+) | 41+ | — | 3.2★ | — |
| 82/100 | 4.9★ (305+) | 13+ | A+ ✓ | — | — | |
| 80/100 | 4.8★ (420+) | 30+ | A+ ✓ | — | — | |
| 77/100 | 5.0★ (1,485+) | 4+ | A+ | 1.0★ | — |
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Profile last updated May 9, 2026.