Crabbe Service Co Inc
Burlington, NC AC Repair · #3 of 3 · 49+ yrs
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
At a glance
- Google rating
- 4.8★ from 65+ reviews
- In business
- 49+ years
- Yelp
- 2.3★ from 6 reviews
- Services
- 3 AC Repair services
- Service area
- Burlington, NC + 1 nearby
Overview
Editorial review
Advertises 24/7 emergency response with same-day service available. Crabbe Service Co Inc notes 45+ years serving Burlington-area homeowners. The website notes WaterFurnace dealer status for geothermal installations. Review excerpts mention punctual technicians and clear explanations during visits.
Residential and light-commercial AC repair and geothermal service in Burlington, NC. WaterFurnace dealer and geothermal installer; 45+ years serving the area. Free estimates are advertised on the website. Emergency response is advertised as 24/7 with same-day service.
Vouched Score breakdown — 64/100
Burlington, NC AC Repair average is 76/100. Ranks #3 of 3 listed AC Repair providers in Burlington, NC.
Editorial Review
56
44%
Yelp Rating
32
3%
Google Rating
93
16%
Local Search Rank
70
9%
Review Sentiment
55
14%
Years in Business
100
4%
Google Review Volume
50
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Crabbe Service Co Inc compares to the Burlington average
| Signal | Crabbe Service Co Inc | Burlington avg | Delta |
|---|---|---|---|
| Vouched Score | 64/100 | 76/100 | -12 vs avg |
| Google rating | 4.8★ | 4.9★ | -0.1 vs avg |
| Review volume | 65+ | 805+ | -742 vs avg |
| Years in business | 49+ | 36+ | +13 vs avg |
What customers say
Where they stand on this page:
Lowest Yelp rating on the page (2.3★ vs page best 3.7★)
Pros & cons
Pros
Verified strengths
- High Google rating (4.8★ across 65+ reviews)
- Long-established (49+ years in business)
Self-reported on their website — not independently verified.
- Emergency response: 24/7
- Free estimates
punctualityclear explanationstimely repairs
Cons
- Lower Yelp rating than Google (2.3★ vs 4.8★)
- Mixed customer sentiment (score 55/100)
rating divergence
When to choose them — and when to consider alternatives
Choose them if
- You need same-day or after-hours service
- You have a commercial property
- You value a long-tenured local operator (49+ years in business)
Consider alternatives if
- Reports of rating divergence would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- AC Repair
- Emergency HVAC Service
- Commercial HVAC
Service area
Burlington, NC home · Repair Burlington, NC home
Contact & hours
Frequently asked questions
What are the pros of Crabbe Service Co Inc?
Based on public records and customer reviews: High Google rating (4.8★ across 65+ reviews); Long-established (49+ years in business); Emergency response: 24/7; Free estimates.
What are the cons of Crabbe Service Co Inc?
Concerns flagged from public records and reviews: Lower Yelp rating than Google (2.3★ vs 4.8★); Mixed customer sentiment (score 55/100).
When should I choose Crabbe Service Co Inc?
Choose them if: You need same-day or after-hours service; You have a commercial property; You value a long-tenured local operator (49+ years in business).
When should I consider alternatives to Crabbe Service Co Inc?
Consider alternatives if: Reports of rating divergence would be a deal-breaker for you; You want a BBB-rated firm specifically.
What is the Vouched Score for Crabbe Service Co Inc?
64/100. Top contributing signals: Years In Business 100/100, Google Rating 93/100, Google Position 70/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has Crabbe Service Co Inc been in business?
Crabbe Service Co Inc has been operating for 49+ years in Burlington, NC.
What does AC repair service typically cost when working with a Burlington, NC provider like Crabbe Service Co Inc?
AC service call / diagnostic fee typically runs $55–$120, and capacitor replacement runs $65–$320 in Burlington, North Carolina. These are area-wide market estimates, not Crabbe Service Co Inc's quotes. For an exact price, request a written estimate from Crabbe Service Co Inc.
What pricing terms does Crabbe Service Co Inc publish on their website?
Crabbe Service Co Inc's website publishes: Free estimates. Promotions and plans change — confirm currently-available terms with Crabbe Service Co Inc before acting.
Does Crabbe Service Co Inc do AC Repair in Burlington, NC?
Yes. Crabbe Service Co Inc lists AC Repair among its services and serves Burlington, NC and Repair Burlington, NC.
Does Crabbe Service Co Inc do Emergency HVAC Service in Burlington, NC?
Yes. Crabbe Service Co Inc lists Emergency HVAC Service among its services and serves Burlington, NC and Repair Burlington, NC.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Crabbe Service Co Inc (this company) |
64/100 | 4.8★ (65+) | 49+ | — | 2.3★ | — |
| 76/100 | 4.9★ (465+) | 20+ | — | 3.7★ | Best NATE-Certified Shop | |
| 88/100 | 4.9★ (1,890+) | 38+ | — | — | — |
Listed in
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Profile last updated July 2, 2026.