Crabbe Service Co Inc
Burlington, NC HVAC · #3 of 3 · 49+ yrs
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
At a glance
- Google rating
- 4.8★ from 65+ reviews
- In business
- 49+ years
- Yelp
- 2.3★ from 6 reviews
- Services
- 5 HVAC services
- Service area
- Burlington, NC
Overview
Editorial review
Geothermal installation and service, including WaterFurnace systems, is listed on their site.
Geothermal and full-service HVAC contractor serving Burlington-area homeowners and businesses. Years in business: 45+ years since 1977. Emergency service: 24/7 (per their site). Free estimates available (per their site).
Vouched Score breakdown — 64/100
Burlington, NC HVAC average is 78/100. Ranks #3 of 3 listed HVAC providers in Burlington, NC.
Editorial Review
55
44%
Yelp Rating
32
3%
Google Rating
93
16%
Local Search Rank
73
9%
Review Sentiment
60
14%
Years in Business
100
4%
Google Review Volume
50
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Crabbe Service Co Inc compares to the Burlington average
| Signal | Crabbe Service Co Inc | Burlington avg | Delta |
|---|---|---|---|
| Vouched Score | 64/100 | 78/100 | -14 vs avg |
| Google rating | 4.8★ | 4.9★ | -0.1 vs avg |
| Review volume | 65+ | 805+ | -741 vs avg |
| Years in business | 49+ | 36+ | +13 vs avg |
What customers say
Where they stand on this page:
Lowest Yelp rating on the page (2.3★ vs page best 3.7★)
Pros & cons
Pros
Verified strengths
- High Google rating (4.8★ across 65+ reviews)
- Long-established (49+ years in business)
Self-reported on their website — not independently verified.
- Emergency response: 24/7
- Free estimates
punctualitytechnical knowledgefast emergency responseclear explanations
Cons
- Lower Yelp rating than Google (2.3★ vs 4.8★)
- Mixed customer sentiment (score 60/100)
rating divergence
When to choose them — and when to consider alternatives
Choose them if
- You value a long-tenured local operator (49+ years in business)
Consider alternatives if
- Reports of rating divergence would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- HVAC Installation — Full HVAC system installation including indoor and outdoor equipment, ductwork tie-in, and refrigerant work.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
- Indoor Air Quality — Indoor air-quality work: high-MERV filtration, UV systems, humidifiers/dehumidifiers, and duct sanitization.
- Commercial HVAC — Commercial HVAC service for offices, retail, and light-industrial spaces — rooftop units, package units, and split systems.
Service area
Burlington, NC home
Contact & hours
Frequently asked questions
What are the pros of Crabbe Service Co Inc?
Based on public records and customer reviews: High Google rating (4.8★ across 65+ reviews); Long-established (49+ years in business); Emergency response: 24/7; Free estimates.
What are the cons of Crabbe Service Co Inc?
Concerns flagged from public records and reviews: Lower Yelp rating than Google (2.3★ vs 4.8★); Mixed customer sentiment (score 60/100).
When should I choose Crabbe Service Co Inc?
Choose them if: You value a long-tenured local operator (49+ years in business).
When should I consider alternatives to Crabbe Service Co Inc?
Consider alternatives if: Reports of rating divergence would be a deal-breaker for you; You want a BBB-rated firm specifically.
What is the Vouched Score for Crabbe Service Co Inc?
64/100. Top contributing signals: Years In Business 100/100, Google Rating 93/100, Google Position 73/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has Crabbe Service Co Inc been in business?
Crabbe Service Co Inc has been operating for 49+ years in Burlington, NC.
What does HVAC service typically cost when working with a Burlington, NC provider like Crabbe Service Co Inc?
AC repair typically runs $120–$520, and full AC system replacement runs $4,400–$10,400 in Burlington, North Carolina. These are area-wide market estimates, not Crabbe Service Co Inc's quotes. For an exact price, request a written estimate from Crabbe Service Co Inc.
What pricing terms does Crabbe Service Co Inc publish on their website?
Crabbe Service Co Inc's website publishes: Free estimates. Promotions and plans change — confirm currently-available terms with Crabbe Service Co Inc before acting.
Does Crabbe Service Co Inc do AC Repair in Burlington, NC?
Yes. Crabbe Service Co Inc lists AC Repair among its services and serves Burlington, NC.
Does Crabbe Service Co Inc do HVAC Installation in Burlington, NC?
Yes. Crabbe Service Co Inc lists HVAC Installation among its services and serves Burlington, NC.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Crabbe Service Co Inc (this company) |
64/100 | 4.8★ (65+) | 49+ | — | 2.3★ | Geothermal |
| 82/100 | 4.9★ (465+) | 20+ | — | 3.7★ | Best for Ductwork & Sealing Best for Smart Thermostat Install |
|
| 88/100 | 4.9★ (1,885+) | 38+ | — | — | Highest Vouched Score Best for Mini-Splits / Ductless |
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Profile last updated July 1, 2026.