Terrace Heating & Air

Charleston, SC AC Repair · #9 of 11 · 33+ yrs

4.9 · 260+ Google reviews · 📍 1828 Elsey Dr, Charleston, SC 29407, USA
VOUCHEDSCOREGOOD74/100Vouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
⏱ 33+ years in business Yelp 3.5★ (8) Review sentiment: 82/100

At a glance

Google rating
4.9★ from 260+ reviews
In business
33+ years
Yelp
3.5★ from 8 reviews
Services
2 AC Repair services
Service area
Charleston, SC + 1 nearby

Overview

Editorial review

AC repair and diagnostics emphasized for residential cooling issues in Charleston. Family-owned operation with 30+ years serving Charleston homeowners. Emergency Response is listed as 24/7 and same-day service is advertised. Customer feedback notes quick response and same-day repairs in local reviews.

AC repair and diagnostics focused on residential cooling in Charleston and the Lowcountry. Family-owned operation with 30+ years serving Charleston homeowners. Emergency Response: 24/7 service and same-day repairs advertised. Financing options and free replacement estimates are listed on their site.

Vouched Score breakdown — 74/100

Charleston, SC AC Repair average is 78/100. Ranks #9 of 11 listed AC Repair providers in Charleston, SC.

Editorial Review 68 44%
Yelp Rating 62 3%
Google Rating 97 16%
Local Search Rank 46 9%
Review Sentiment 82 14%
Years in Business 100 4%
Google Review Volume 65 9%

Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →

How Terrace Heating & Air compares to the Charleston average

Across 11 vetted ac repair providers in Charleston, SC.

SignalTerrace Heating & AirCharleston avgDelta
Vouched Score 74/100 78/100 -4 vs avg
Google rating 4.9★ 4.9★ matches city average
Review volume 260+ 1,495+ -1238 vs avg
Years in business 33+ 41+ -8 vs avg

What customers say

Pros & cons

Pros Verified strengths
  • High Google rating (4.9★ across 260+ reviews)
  • Long-established (33+ years in business)
What this provider advertises

Self-reported on their website — not independently verified.

  • Emergency response: 24/7
  • Financing available
  • Free estimates
  • Specializes in AC repair
What customers praise
same-day repairsquick responsecertified techniciansfree estimates
Cons
  • Lower Yelp rating than Google (3.5★ vs 4.9★)
What reviewers flag
rating divergence

When to choose them — and when to consider alternatives

Choose them if
  • You need AC tune-up & maintenance
  • You need same-day or after-hours service
  • You need to finance the work
  • You prefer a family-owned operation
  • You value a long-tenured local operator (33+ years in business)
Consider alternatives if
  • Reports of rating divergence would be a deal-breaker for you
  • You want a BBB-rated firm specifically

Services

Service area

Charleston, SC home · Repair Charleston, SC home

Office: 1828 Elsey Dr, Charleston, SC 29407, USA

Neighborhood: 1828 Elsey Dr, Charleston, SC 29407, USA

What Terrace Heating & Air publishes about pricing

Financing

  • 0% financing
    As published: 0% financing
    "…ur free replacement estimate. Get A Free Estimate 0% Financing Whether you are wanting to finance a new system o…"

Estimates

  • Free estimates
    As published: Free estimates
    "…Shop Filters Apply For Financing Schedule Service Free Estimates Shop Now 24/7 HVAC Service Call Today! Air Condit…"

Contact & hours

📍
🕒
24/7 service (advertised)

Frequently asked questions

What are the pros of Terrace Heating & Air?
Based on public records and customer reviews: High Google rating (4.9★ across 260+ reviews); Long-established (33+ years in business); Emergency response: 24/7; Financing available; Free estimates; Specializes in AC repair.
What are the cons of Terrace Heating & Air?
Concerns flagged from public records and reviews: Lower Yelp rating than Google (3.5★ vs 4.9★).
When should I choose Terrace Heating & Air?
Choose them if: You need AC tune-up & maintenance; You need same-day or after-hours service; You need to finance the work; You prefer a family-owned operation; You value a long-tenured local operator (33+ years in business).
When should I consider alternatives to Terrace Heating & Air?
Consider alternatives if: Reports of rating divergence would be a deal-breaker for you; You want a BBB-rated firm specifically.
What is the Vouched Score for Terrace Heating & Air?
74/100. Top contributing signals: Years In Business 100/100, Google Rating 97/100+ Review Sentiment 82/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has Terrace Heating & Air been in business?
Terrace Heating & Air has been operating for 33+ years in Charleston, SC.
What does AC repair service typically cost when working with a Charleston, SC provider like Terrace Heating & Air?
AC service call / diagnostic fee typically runs $60–$130, and capacitor replacement runs $70–$350 in Charleston, South Carolina. These are area-wide market estimates, not Terrace Heating & Air's quotes. For an exact price, request a written estimate from Terrace Heating & Air.
What pricing terms does Terrace Heating & Air publish on their website?
Terrace Heating & Air's website publishes: 0% financing, Free estimates. Promotions and plans change — confirm currently-available terms with Terrace Heating & Air before acting.
Does Terrace Heating & Air do AC Repair in Charleston, SC?
Yes. Terrace Heating & Air lists AC Repair among its services and serves Charleston, SC and Repair Charleston, SC.
Does Terrace Heating & Air do Emergency HVAC Service in Charleston, SC?
Yes. Terrace Heating & Air lists Emergency HVAC Service among its services and serves Charleston, SC and Repair Charleston, SC.

Compare with nearby providers

Provider Vouched Google Years BBB Yelp Our picks
Terrace Heating & Air (this company)
74/100 4.9★ (260+) 33+ 3.5★
82/100 4.9★ (655+) 3.7★
86/100 4.9★ (1,305+) 12+ 3.8★ Best for Refrigerant Leak Repair
Best for Coil Replacement
Best NATE-Certified Shop
83/100 4.9★ (6,560+) 92+ 2.9★ Best for Capacitor & Electrical Repair

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Profile last updated June 27, 2026.