Morris-Jenkins
Charlotte, NC AC Repair · #7 of 12
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
Yelp 2.2★ (435+)
Review sentiment: 65/100
At a glance
- Google rating
- 4.9★ from 35,490+ reviews
- Yelp
- 2.2★ from 435+ reviews
- Services
- 2 AC Repair services
- Service area
- Charlotte, NC + 1 nearby
Overview
Editorial review
Morris-Jenkins lists advanced leak-detection equipment on its site. The company advertises same-day emergency AC response. Morris-Jenkins notes financing options for larger repairs and installs. The team highlights Priority Advantage membership for faster seasonal maintenance in Charlotte's summer heat.
Morris-Jenkins performs AC repair and diagnostics across Charlotte, NC. Leak detection and refrigerant services are listed, including leak repair. Financing availability is stated on the site. The company markets a Priority Advantage membership for faster seasonal maintenance.
Vouched Score breakdown — 79/100
Above the Charlotte, NC AC Repair average of 78/100. Ranks #7 of 12 listed AC Repair providers in Charlotte, NC.
Editorial Review
74
46%
Yelp Rating
30
3%
Google Rating
97
17%
Local Search Rank
90
9%
Review Sentiment
65
15%
Google Review Volume
100
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Morris-Jenkins compares to the Charlotte average
| Signal | Morris-Jenkins | Charlotte avg | Delta |
|---|---|---|---|
| Vouched Score | 79/100 | 78/100 | +1 vs avg |
| Google rating | 4.9★ | 4.9★ | matches city average |
| Review volume | 35,490+ | 1,145+ | +34347 vs avg |
What customers say
Where they stand on this page:
Largest review base on the page (35,490+ reviews vs next 6,069)
Lowest Yelp rating on the page (2.2★ vs page best 4.6★)
Pros & cons
Pros
Verified strengths
- High Google rating (4.9★ across 35,490+ reviews)
Self-reported on their website — not independently verified.
- Emergency response: same-day
- Financing available
fast responsesame-day repairsclear pricingpriority maintenance
Cons
- Lower Yelp rating than Google (2.2★ vs 4.9★)
- Mixed customer sentiment (score 65/100)
yelp ratingrating divergence
When to choose them — and when to consider alternatives
Choose them if
- You need AC refrigerant leak repair
- You need AC tune-up & maintenance
- You need same-day or after-hours service
- You need to finance the work
- You prefer a family-owned operation
Consider alternatives if
- Reports of rating divergence would be a deal-breaker for you
- Reports of yelp rating would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- AC Repair
- Emergency HVAC Service
Service area
Charlotte, NC home · Repair Charlotte, NC home
Contact & hours
📍
🕒
Call for hours or check provider website for current hours
Frequently asked questions
What are the pros of Morris-Jenkins?
Based on public records and customer reviews: High Google rating (4.9★ across 35,490+ reviews); Emergency response: same-day; Financing available.
What are the cons of Morris-Jenkins?
Concerns flagged from public records and reviews: Lower Yelp rating than Google (2.2★ vs 4.9★); Mixed customer sentiment (score 65/100).
When should I choose Morris-Jenkins?
Choose them if: You need AC refrigerant leak repair; You need AC tune-up & maintenance; You need same-day or after-hours service; You need to finance the work; You prefer a family-owned operation.
When should I consider alternatives to Morris-Jenkins?
Consider alternatives if: Reports of rating divergence would be a deal-breaker for you; Reports of yelp rating would be a deal-breaker for you; You want a BBB-rated firm specifically.
What is the Vouched Score for Morris-Jenkins?
79/100. Top contributing signals: Yelp Review Count 100/100, Google Review Count 100/100, Google Rating 97/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
What does AC repair service typically cost when working with a Charlotte, NC provider like Morris-Jenkins?
AC service call / diagnostic fee typically runs $60–$130, and capacitor replacement runs $70–$350 in Charlotte, North Carolina. These are area-wide market estimates, not Morris-Jenkins's quotes. For an exact price, request a written estimate from Morris-Jenkins.
What pricing terms does Morris-Jenkins publish on their website?
Morris-Jenkins's website publishes: Upfront pricing. Promotions and plans change — confirm currently-available terms with Morris-Jenkins before acting.
Does Morris-Jenkins do AC Repair in Charlotte, NC?
Yes. Morris-Jenkins lists AC Repair among its services and serves Charlotte, NC and Repair Charlotte, NC.
Does Morris-Jenkins do Emergency HVAC Service in Charlotte, NC?
Yes. Morris-Jenkins lists Emergency HVAC Service among its services and serves Charlotte, NC and Repair Charlotte, NC.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Morris-Jenkins (this company) |
79/100 | 4.9★ (35,490+) | — | — | 2.2★ | — |
| 72/100 | 4.8★ (1,500+) | 50+ | — | 2.3★ | Best for Compressor Replacement | |
| 84/100 | 4.7★ (2,375+) | 54+ | — | — | Best for Coil Replacement | |
| 87/100 | 5.0★ (1,035+) | 17+ | — | 4.4★ | Highest Vouched Score Best for Refrigerant Leak Repair |
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Profile last updated July 1, 2026.