Morris-Jenkins

Charlotte, NC Emergency AC Repair · #1 of 9

★ 4.9 · 35,510+ Google reviews · 📍 13725 S Ridge Dr, Charlotte, NC 28273, USA
VOUCHEDSCORE✓EXCELLENT87/100ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
Review sentiment: 95/100

At a glance

Google rating
4.9★ from 35,510+ reviews
Services
1 Emergency AC Repair service
Service area
Charlotte, NC + 1 nearby

Overview

Editorial review

Same-day emergency response window is stated by Morris-Jenkins, paired with live dispatch. Morris-Jenkins notes Priority Advantage membership for faster service. Family-owned operation is highlighted on their site. Financing available is advertised for larger repairs and installs. Charlotte's humid summers increase urgent AC demand and after-hours calls.

Emergency AC Repair in Charlotte, specializing in after-hours cooling failures. Live dispatch is stated by Morris-Jenkins, for direct emergency calls. Same-day emergency response window is advertised on their site. Financing available is listed for larger repairs or installations.

Vouched Score breakdown — 87/100

Above the Charlotte, NC Emergency AC Repair average of 77/100. Ranks #1 of 9 listed Emergency AC Repair providers in Charlotte, NC.

Editorial Review 79 48%
Google Rating 97 18%
Local Search Rank 80 10%
Review Sentiment 95 16%
Google Review Volume 100 10%

Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →

How Morris-Jenkins compares to the Charlotte average

Across 9 vetted emergency ac repair providers in Charlotte, NC.

SignalMorris-JenkinsCharlotte avgDelta
Vouched Score 87/100 77/100 +10 vs avg
Google rating 4.9★ 4.9★ matches city average
Review volume 35,510+ 1,360+ +34154 vs avg

What customers say

Google
4.9 ★
35,510+ reviews
Where they stand on this page: Largest review base on the page (35,510+ reviews vs next 6,072)
Google · 35,510+ reviews Yelp

Pros & cons

Pros Verified strengths
  • High Google rating (4.9★ across 35,510+ reviews)
What this provider advertises

Self-reported on their website — not independently verified.

  • Emergency response: same-day
  • Financing available
Cons What reviewers flag
yelp ratingrating divergence

When to choose them — and when to consider alternatives

Choose them if
  • You need same-day AC repair
  • You need 24/7 emergency AC repair
  • You need same-day or after-hours service
  • You need to finance the work
  • You prefer a family-owned operation
Consider alternatives if
  • Reports of rating divergence would be a deal-breaker for you
  • Reports of yelp rating would be a deal-breaker for you
  • You want a BBB-rated firm specifically

Services

Service area

Charlotte, NC home · Ac Repair Charlotte, NC home

Office: 13725 S Ridge Dr, Charlotte, NC 28273, USA

Neighborhood: 13725 S Ridge Dr, Charlotte, NC 28273, USA

Contact & hours

📍
13725 S Ridge Dr, Charlotte, NC 28273, USA
🕒
Call for current hours

Frequently asked questions

What are the pros of Morris-Jenkins?
Based on public records and customer reviews: High Google rating (4.9★ across 35,510+ reviews); Emergency response: same-day; Financing available.
When should I choose Morris-Jenkins?
Choose them if: You need same-day AC repair; You need 24/7 emergency AC repair; You need same-day or after-hours service; You need to finance the work; You prefer a family-owned operation.
When should I consider alternatives to Morris-Jenkins?
Consider alternatives if: Reports of rating divergence would be a deal-breaker for you; Reports of yelp rating would be a deal-breaker for you; You want a BBB-rated firm specifically.
What is the Vouched Score for Morris-Jenkins?
87/100. Top contributing signals: Google Review Count 100/100, Google Rating 97/100+ Review Sentiment 95/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
What does emergency AC repair service typically cost when working with a Charlotte, NC provider like Morris-Jenkins?
After-hours / weekend emergency service call typically runs $130–$260, and holiday emergency service call runs $195–$435 in Charlotte, North Carolina. These are area-wide market estimates, not Morris-Jenkins's quotes. For an exact price, request a written estimate from Morris-Jenkins.
What pricing terms does Morris-Jenkins publish on their website?
Morris-Jenkins's website publishes: Upfront pricing. Promotions and plans change — confirm currently-available terms with Morris-Jenkins before acting.
Does Morris-Jenkins do Emergency HVAC Service in Charlotte, NC?
Yes. Morris-Jenkins lists Emergency HVAC Service among its services and serves Charlotte, NC and Ac Repair Charlotte, NC.

Compare with nearby providers

Provider Vouched Google Years BBB Yelp Our picks
Morris-Jenkins (this company)
 87/100 4.9★ (35,510+) — — — Highest Vouched Score
24/7 Live Dispatch
Service Experts Charlotte
 76/100 4.8★ (1,500+) 50+ — 2.3★ —
City Air Experts Heating and Cooling
 82/100 5.0★ (1,040+) 17+ — 4.4★ —
Adams Heating & Air Conditioning
 72/100 4.8★ (260+) 82+ — 3.9★ —

Listed in

Best Emergency in Ac Repair Charlotte, NC

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Profile last updated July 2, 2026.