Horizon Services - Air Conditioning, Heating, Plumbing & Electrical
Concord, NC AC Repair · #2 of 6 · 71+ yrs
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
⏱ 71+ years in business
Review sentiment: 90/100
At a glance
- Google rating
- 4.8★ from 700+ reviews
- In business
- 71+ years
- Services
- 2 AC Repair services
- Service area
- Concord, NC + 1 nearby
Overview
Editorial review
Emergency same-day response is listed, with 24/7 dispatch noted on the site. Dilling notes 70+ years serving the Carolinas. The website lists refrigerant leak detection and recharge capability. Google reviewers report fast, on-site repairs after diagnostic visits.
AC repair and diagnostics for Concord and the Charlotte metropolitan area. Emergency response available (24/7 stated on their site). Leak detection and refrigerant recharge listed, plus same-day service advertised. Dilling notes 70+ years serving the Carolinas.
Vouched Score breakdown — 81/100
Above the Concord, NC AC Repair average of 76/100. Ranks #2 of 6 listed AC Repair providers in Concord, NC.
Editorial Review
78
46%
Google Rating
93
17%
Local Search Rank
48
9%
Review Sentiment
90
15%
Years in Business
100
4%
Google Review Volume
77
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Horizon Services - Air Conditioning, Heating, Plumbing & Electrical compares to the Concord average
| Signal | Horizon Services - Air Condit… | Concord avg | Delta |
|---|---|---|---|
| Vouched Score | 81/100 | 76/100 | +5 vs avg |
| Google rating | 4.8★ | 4.9★ | -0.1 vs avg |
| Review volume | 700+ | 405+ | +296 vs avg |
| Years in business | 71+ | 40+ | +31 vs avg |
What customers say
Reviewers praise:
same-day responseclear diagnosticstimely repairsfriendly technicians
Pros
Verified strengths
- High Google rating (4.8★ across 700+ reviews)
- Long-established (71+ years in business)
Self-reported on their website — not independently verified.
- Emergency response: 24/7
- Financing available
- Specializes in emergency
When to choose them — and when to consider alternatives
Choose them if
- You need AC refrigerant leak repair
- You need AC tune-up & maintenance
- You need same-day or after-hours service
- You need to finance the work
- You want a top-rated provider with substantial review history (4.8★, 700+ reviews)
Consider alternatives if
- You want a BBB-rated firm specifically
Services
- AC Repair
- Emergency HVAC Service
Service area
Concord, NC home · Repair Concord, NC home
What Horizon Services - Air Conditioning, Heating, Plumbing & Electrical publishes about pricing
First Name Last Name Email Phone Zip Code Message By submitting this form and signing up for texts, you consent to receive text messages from Dilling Heating, Cooling, Plumbing, Drains, Electrical, & Generators at the number provided, including messages sent by autodialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available) and no further messages will be sent. Reply
Contact & hours
Frequently asked questions
What are the pros of Horizon Services - Air Conditioning, Heating, Plumbing & Electrical?
Based on public records and customer reviews: High Google rating (4.8★ across 700+ reviews); Long-established (71+ years in business); Emergency response: 24/7; Financing available; Specializes in emergency.
When should I choose Horizon Services - Air Conditioning, Heating, Plumbing & Electrical?
Choose them if: You need AC refrigerant leak repair; You need AC tune-up & maintenance; You need same-day or after-hours service; You need to finance the work; You want a top-rated provider with substantial review history (4.8★, 700+ reviews).
When should I consider alternatives to Horizon Services - Air Conditioning, Heating, Plumbing & Electrical?
Consider alternatives if: You want a BBB-rated firm specifically.
What is the Vouched Score for Horizon Services - Air Conditioning, Heating, Plumbing & Electrical?
81/100. Top contributing signals: Years In Business 100/100, Google Rating 93/100+ Review Sentiment 90/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has Horizon Services - Air Conditioning, Heating, Plumbing & Electrical been in business?
Horizon Services - Air Conditioning, Heating, Plumbing & Electrical has been operating for 71+ years in Concord, NC.
What does AC repair service typically cost when working with a Concord, NC provider like Horizon Services - Air Conditioning, Heating, Plumbing & Electrical?
AC service call / diagnostic fee typically runs $60–$130, and capacitor replacement runs $70–$350 in Concord, North Carolina. These are area-wide market estimates, not Horizon Services - Air Conditioning, Heating, Plumbing & Electrical's quotes. For an exact price, request a written estimate from Horizon Services - Air Conditioning, Heating, Plumbing & Electrical.
What pricing terms does Horizon Services - Air Conditioning, Heating, Plumbing & Electrical publish on their website?
Horizon Services - Air Conditioning, Heating, Plumbing & Electrical's website publishes: Maintenance Program. Promotions and plans change — confirm currently-available terms with Horizon Services - Air Conditioning, Heating, Plumbing & Electrical before acting.
Does Horizon Services - Air Conditioning, Heating, Plumbing & Electrical do AC Repair in Concord, NC?
Yes. Horizon Services - Air Conditioning, Heating, Plumbing & Electrical lists AC Repair among its services and serves Concord, NC and Repair Concord, NC.
Does Horizon Services - Air Conditioning, Heating, Plumbing & Electrical do Emergency HVAC Service in Concord, NC?
Yes. Horizon Services - Air Conditioning, Heating, Plumbing & Electrical lists Emergency HVAC Service among its services and serves Concord, NC and Repair Concord, NC.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Horizon Services - Air Conditioning, Heating, Plumbing & Electrical (this company) |
81/100 | 4.8★ (700+) | 71+ | — | — | — |
| 80/100 | 4.9★ (455+) | 49+ | — | 3.8★ | Best Manufacturer-Authorized Repair | |
| 64/100 | 4.6★ (105+) | 25+ | — | 3.7★ | — | |
| 72/100 | 5.0★ (95+) | — | — | — | — |
Listed in
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Profile last updated July 2, 2026.