Horizon Services - Air Conditioning, Heating, Plumbing & Electrical
Concord, NC HVAC · #3 of 5 · 71+ yrs
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
⏱ 71+ years in business
Review sentiment: 90/100
At a glance
- Google rating
- 4.8★ from 700+ reviews
- In business
- 71+ years
- Services
- 6 HVAC services
- Service area
- Concord, NC
Overview
Editorial review
ac repair and installation across the Charlotte metro, including ductless systems. Dilling partnership extends the lineage back to 70+ years of operation. States emergency and same-day availability for urgent calls. Notes financing options for larger replacements in the Charlotte area.
Full-service HVAC company serving Concord and the Charlotte metro, focused on AC repair and installations. Emergency Response: the company states emergency service (24/7) is available. Financing Available: the website lists financing options for system replacements. Years in Business: 70+ years of regional experience since 1955.
Vouched Score breakdown — 81/100
Above the Concord, NC HVAC average of 79/100. Ranks #3 of 5 listed HVAC providers in Concord, NC.
Editorial Review
76
46%
Google Rating
93
17%
Local Search Rank
59
9%
Review Sentiment
90
15%
Years in Business
100
4%
Google Review Volume
77
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Horizon Services - Air Conditioning, Heating, Plumbing & Electrical compares to the Concord average
| Signal | Horizon Services - Air Condit… | Concord avg | Delta |
|---|---|---|---|
| Vouched Score | 81/100 | 79/100 | +2 vs avg |
| Google rating | 4.8★ | 4.9★ | -0.1 vs avg |
| Review volume | 700+ | 465+ | +236 vs avg |
| Years in business | 71+ | 44+ | +28 vs avg |
What customers say
Reviewers praise:
fast schedulingthorough installationswide service coverage
Pros
Verified strengths
- High Google rating (4.8★ across 700+ reviews)
- Long-established (71+ years in business)
Self-reported on their website — not independently verified.
- Emergency response: 24/7
- Financing available
When to choose them — and when to consider alternatives
Choose them if
- You need to finance the work
- You want a top-rated provider with substantial review history (4.8★, 700+ reviews)
- You value a long-tenured local operator (71+ years in business)
Consider alternatives if
- You want a BBB-rated firm specifically
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- AC Replacement — Removal and replacement of an aging or failed central A/C — typically condenser, evaporator coil, and refrigerant lines.
- HVAC Installation — Full HVAC system installation including indoor and outdoor equipment, ductwork tie-in, and refrigerant work.
- Mini-Split Systems — Mini-split installation and service — typically ductless, used for additions or zoned comfort.
- Indoor Air Quality — Indoor air-quality work: high-MERV filtration, UV systems, humidifiers/dehumidifiers, and duct sanitization.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
Service area
Concord, NC home
What Horizon Services - Air Conditioning, Heating, Plumbing & Electrical publishes about pricing
First Name Last Name Email Phone Zip Code Message By submitting this form and signing up for texts, you consent to receive text messages from Dilling Heating, Cooling, Plumbing, Drains, Electrical, & Generators at the number provided, including messages sent by autodialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available) and no further messages will be sent. Reply
Contact & hours
Frequently asked questions
What are the pros of Horizon Services - Air Conditioning, Heating, Plumbing & Electrical?
Based on public records and customer reviews: High Google rating (4.8★ across 700+ reviews); Long-established (71+ years in business); Emergency response: 24/7; Financing available.
When should I choose Horizon Services - Air Conditioning, Heating, Plumbing & Electrical?
Choose them if: You need to finance the work; You want a top-rated provider with substantial review history (4.8★, 700+ reviews); You value a long-tenured local operator (71+ years in business).
When should I consider alternatives to Horizon Services - Air Conditioning, Heating, Plumbing & Electrical?
Consider alternatives if: You want a BBB-rated firm specifically.
What is the Vouched Score for Horizon Services - Air Conditioning, Heating, Plumbing & Electrical?
81/100. Top contributing signals: Years In Business 100/100, Google Rating 93/100+ Review Sentiment 90/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has Horizon Services - Air Conditioning, Heating, Plumbing & Electrical been in business?
Horizon Services - Air Conditioning, Heating, Plumbing & Electrical has been operating for 71+ years in Concord, NC.
What does HVAC service typically cost when working with a Concord, NC provider like Horizon Services - Air Conditioning, Heating, Plumbing & Electrical?
AC repair typically runs $130–$565, and full AC system replacement runs $4,800–$11,350 in Concord, North Carolina. These are area-wide market estimates, not Horizon Services - Air Conditioning, Heating, Plumbing & Electrical's quotes. For an exact price, request a written estimate from Horizon Services - Air Conditioning, Heating, Plumbing & Electrical.
What pricing terms does Horizon Services - Air Conditioning, Heating, Plumbing & Electrical publish on their website?
Horizon Services - Air Conditioning, Heating, Plumbing & Electrical's website publishes: Maintenance Program. Promotions and plans change — confirm currently-available terms with Horizon Services - Air Conditioning, Heating, Plumbing & Electrical before acting.
Does Horizon Services - Air Conditioning, Heating, Plumbing & Electrical do AC Repair in Concord, NC?
Yes. Horizon Services - Air Conditioning, Heating, Plumbing & Electrical lists AC Repair among its services and serves Concord, NC.
Does Horizon Services - Air Conditioning, Heating, Plumbing & Electrical do AC Replacement in Concord, NC?
Yes. Horizon Services - Air Conditioning, Heating, Plumbing & Electrical lists AC Replacement among its services and serves Concord, NC.
Does Horizon Services - Air Conditioning, Heating, Plumbing & Electrical do HVAC Installation in Concord, NC?
Yes. Horizon Services - Air Conditioning, Heating, Plumbing & Electrical lists HVAC Installation among its services and serves Concord, NC.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Horizon Services - Air Conditioning, Heating, Plumbing & Electrical (this company) |
81/100 | 4.8★ (700+) | 71+ | — | — | — |
| 81/100 | 4.9★ (455+) | 49+ | — | 3.8★ | Best for New System Installation | |
| 69/100 | 5.0★ (95+) | — | — | — | — | |
| 86/100 | 4.9★ (700+) | 21+ | — | 4.4★ | Best for Smart Thermostat Install |
Listed in
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Profile last updated July 1, 2026.