Brown Brothers Plumbing & Heating
Durham, NC AC Repair · #1 of 12 · 93+ yrs
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
At a glance
- Google rating
- 4.9★ from 1,430+ reviews
- In business
- 93+ years
- Yelp
- 3.9★ from 50+ reviews
- Services
- 2 AC Repair services
- Service area
- Durham, NC + 1 nearby
Overview
Editorial review
AC repair capability highlighted through commercial and residential cooling work on the site.
Full-service AC repair and diagnostics for Durham-area residential and commercial cooling systems.
Vouched Score breakdown — 84/100
Above the Durham, NC AC Repair average of 75/100. Ranks #1 of 12 listed AC Repair providers in Durham, NC.
Editorial Review
79
44%
Yelp Rating
72
3%
Google Rating
97
16%
Local Search Rank
74
9%
Review Sentiment
90
14%
Years in Business
100
4%
Google Review Volume
85
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Brown Brothers Plumbing & Heating compares to the Durham average
| Signal | Brown Brothers Plumbing & Heating | Durham avg | Delta |
|---|---|---|---|
| Vouched Score | 84/100 | 75/100 | +9 vs avg |
| Google rating | 4.9★ | 4.8★ | +0.1 vs avg |
| Review volume | 1,430+ | 1,655+ | -225 vs avg |
| Years in business | 93+ | 46+ | +47 vs avg |
What customers say
Pros & cons
Pros
Verified strengths
- High Google rating (4.9★ across 1,430+ reviews)
- Long-established (93+ years in business)
Cons
- Lower Yelp rating than Google (3.9★ vs 4.9★)
rating divergence
When to choose them — and when to consider alternatives
Choose them if
- You need commercial AC repair
- You have a commercial property
- You prefer a family-owned operation
- You want a top-rated provider with substantial review history (4.9★, 1,430+ reviews)
- You value a long-tenured local operator (93+ years in business)
Consider alternatives if
- Reports of rating divergence would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- AC Repair
- Commercial HVAC
Service area
Durham, NC home · Repair Durham, NC home
Contact & hours
Frequently asked questions
What are the pros of Brown Brothers Plumbing & Heating?
Based on public records and customer reviews: High Google rating (4.9★ across 1,430+ reviews); Long-established (93+ years in business).
What are the cons of Brown Brothers Plumbing & Heating?
Concerns flagged from public records and reviews: Lower Yelp rating than Google (3.9★ vs 4.9★).
When should I choose Brown Brothers Plumbing & Heating?
Choose them if: You need commercial AC repair; You have a commercial property; You prefer a family-owned operation; You want a top-rated provider with substantial review history (4.9★, 1,430+ reviews); You value a long-tenured local operator (93+ years in business).
When should I consider alternatives to Brown Brothers Plumbing & Heating?
Consider alternatives if: Reports of rating divergence would be a deal-breaker for you; You want a BBB-rated firm specifically.
What is the Vouched Score for Brown Brothers Plumbing & Heating?
84/100. Top contributing signals: Years In Business 100/100, Google Rating 97/100+ Review Sentiment 90/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has Brown Brothers Plumbing & Heating been in business?
Brown Brothers Plumbing & Heating has been operating for 93+ years in Durham, NC.
What does AC repair service typically cost when working with a Durham, NC provider like Brown Brothers Plumbing & Heating?
AC service call / diagnostic fee typically runs $60–$130, and capacitor replacement runs $70–$340 in Durham, North Carolina. These are area-wide market estimates, not Brown Brothers Plumbing & Heating's quotes. For an exact price, request a written estimate from Brown Brothers Plumbing & Heating.
Does Brown Brothers Plumbing & Heating do AC Repair in Durham, NC?
Yes. Brown Brothers Plumbing & Heating lists AC Repair among its services and serves Durham, NC and Repair Durham, NC.
Does Brown Brothers Plumbing & Heating do Commercial HVAC in Durham, NC?
Yes. Brown Brothers Plumbing & Heating lists Commercial HVAC among its services and serves Durham, NC and Repair Durham, NC.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Brown Brothers Plumbing & Heating (this company) |
84/100 | 4.9★ (1,430+) | 93+ | — | 3.9★ | Highest Vouched Score |
| 83/100 | 4.9★ (4,465+) | — | — | 3.3★ | Best for Refrigerant Leak Repair Best for Capacitor & Electrical Repair |
|
| 81/100 | 4.9★ (1,010+) | 15+ | — | 4.6★ | Best for Compressor Replacement | |
| 76/100 | 4.8★ (480+) | 29+ | — | 4.3★ | — |
Listed in
Explore more
Profile last updated July 2, 2026.