Palmetto Heating & Cooling

Florence, SC AC Repair · 25+ yrs

★ 4.3 · 90+ Google reviews · 📍 3695 Claussen Rd, Florence, SC 29505, USA
VOUCHEDSCORE✓GOOD61/100ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
⏱ 25+ years in business Review sentiment: 70/100

At a glance

Google rating
4.3★ from 90+ reviews
In business
25+ years
Services
3 AC Repair services
Service area
Florence, SC + 1 nearby

Overview

Editorial review

Emergency response available, with 24-hour service listed on the company website. Palmetto Heating & Cooling reports about 25+ years operating since 2000. Florence's humidity and summer heat make same-day cooling repairs urgent here. Site testimonials note same-day and prompt emergency visits from technicians.

AC repair and emergency cooling service focused on Florence, SC, and nearby areas. Flat trip charge is $85, nights and weekends $250, per their site. Palmetto Heating & Cooling reports founded in 2000, about 25+ years in business.

Vouched Score breakdown — 61/100

Editorial Review 53 46%
Google Rating 77 17%
Local Search Rank 57 9%
Review Sentiment 70 15%
Years in Business 70 4%
Google Review Volume 53 9%

Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →

What customers say

Google
4.3 ★
90+ reviews
Where they stand on this page: Lowest rating on this page (4.3★ vs page best 5.0★)
Reviewers praise: fast emergency responseupfront pricingprecise installationsclean job sites
Google · 90+ reviews Yelp

Pros

Verified strengths
  • Long-established (25+ years in business)
What this provider advertises

Self-reported on their website — not independently verified.

  • Emergency response: 24-hour
  • Financing available
  • Free estimates
  • Flat-rate, upfront pricing

When to choose them — and when to consider alternatives

Choose them if
  • You need same-day or after-hours service
  • You need to finance the work
  • You have a commercial property
  • You value a long-tenured local operator (25+ years in business)
Consider alternatives if
  • You want a BBB-rated firm specifically

Services

Service area

Florence, SC home · Repair Florence, SC home

Office: 3695 Claussen Rd, Florence, SC 29505, USA

Neighborhood: 3695 Claussen Rd, Florence, SC 29505, USA

What Palmetto Heating & Cooling publishes about pricing

Maintenance plans

  • $25 per mo
    As published: $25 per mo
    "…up 20% discount on repairs $20 diagnostic service $25 per mo. $300 Annually $300 up front payment option Home…"

Pricing model

  • Upfront pricing
    As published: Upfront pricing
    "…nless you have a Maintenance Agreement). We offer upfront pricing on all our repair and installation services. You'…"

Estimates

  • Free estimates
    As published: Free estimates
    "…rvice duct installation and repair. Call us for a free estimate for your system. Click here to watch a video slid…"

Contact & hours

📍
3695 Claussen Rd, Florence, SC 29505, USA
🕒
M-F 8am–5pm emergency service available.

Frequently asked questions

What are the pros of Palmetto Heating & Cooling?
Based on public records and customer reviews: Long-established (25+ years in business); Emergency response: 24-hour; Financing available; Free estimates; Flat-rate, upfront pricing.
When should I choose Palmetto Heating & Cooling?
Choose them if: You need same-day or after-hours service; You need to finance the work; You have a commercial property; You value a long-tenured local operator (25+ years in business).
When should I consider alternatives to Palmetto Heating & Cooling?
Consider alternatives if: You want a BBB-rated firm specifically.
What is the Vouched Score for Palmetto Heating & Cooling?
61/100. Top contributing signals: Google Rating 77/100+ Review Sentiment 70/100, Years In Business 70/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has Palmetto Heating & Cooling been in business?
Palmetto Heating & Cooling has been operating for 25+ years in Florence, SC.
What does AC repair service typically cost when working with a Florence, SC provider like Palmetto Heating & Cooling?
AC service call / diagnostic fee typically runs $55–$120, and capacitor replacement runs $65–$325 in Florence, South Carolina. These are area-wide market estimates, not Palmetto Heating & Cooling's quotes. For an exact price, request a written estimate from Palmetto Heating & Cooling.
What pricing terms does Palmetto Heating & Cooling publish on their website?
Palmetto Heating & Cooling's website publishes: $25 per mo, Upfront pricing, Free estimates. Promotions and plans change — confirm currently-available terms with Palmetto Heating & Cooling before acting.
Does Palmetto Heating & Cooling do AC Repair in Florence, SC?
Yes. Palmetto Heating & Cooling lists AC Repair among its services and serves Florence, SC and Repair Florence, SC.
Does Palmetto Heating & Cooling do Emergency HVAC Service in Florence, SC?
Yes. Palmetto Heating & Cooling lists Emergency HVAC Service among its services and serves Florence, SC and Repair Florence, SC.
Does Palmetto Heating & Cooling do Commercial HVAC in Florence, SC?
Yes. Palmetto Heating & Cooling lists Commercial HVAC among its services and serves Florence, SC and Repair Florence, SC.

Compare with nearby providers

Provider Vouched Google Years BBB Yelp Our picks
Palmetto Heating & Cooling (this company)
 61/100 4.3★ (90+) 25+ — — Most Transparent Pricing
Cook Comfort Systems LLC
 73/100 4.9★ (70+) 20+ — — —
Quality Service Company
 87/100 4.9★ (920+) 23+ — 3.6★ Highest Vouched Score

Listed in

Best Ac in Repair Florence, SC

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Profile last updated June 27, 2026.