Gray’s Heating & Air Conditioning
Hilton Head Island, SC AC Repair · #4 of 4 · 37+ yrs
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
⏱ 37+ years in business
Review sentiment: 82/100
At a glance
- Google rating
- 4.7★ from 120+ reviews
- In business
- 37+ years
- Services
- 3 AC Repair services
- Service area
- Hilton Head Island, SC + 1 nearby
Overview
Editorial review
Gray’s leads with Bryant factory authorization for in-warranty repairs and parts. Gray’s notes NATE-certified technicians on staff per their site. Gray’s advertises 24-hour emergency response for Hilton Head Island heat and storm season. Gray’s lists more than 35+ years serving Beaufort County. Gray’s receives frequent mentions for same-day fixes in reviewer accounts.
AC repair for homes and light commercial systems in Hilton Head Island. Bryant Factory Authorized Dealer status is listed for warranty-era repairs. NATE-certified technicians are reported on the team per their site. Emergency service is advertised as 24-hour response for urgent no-cooling calls.
Vouched Score breakdown — 75/100
Hilton Head Island, SC AC Repair average is 86/100. Ranks #4 of 4 listed AC Repair providers in Hilton Head Island, SC.
Editorial Review
70
46%
Google Rating
90
17%
Local Search Rank
62
9%
Review Sentiment
82
15%
Years in Business
100
4%
Google Review Volume
57
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Gray’s Heating & Air Conditioning compares to the Hilton Head Island average
| Signal | Gray’s Heating & Air Conditioning | Hilton Head Island avg | Delta |
|---|---|---|---|
| Vouched Score | 75/100 | 86/100 | -11 vs avg |
| Google rating | 4.7★ | 4.9★ | -0.2 vs avg |
| Review volume | 120+ | 1,040+ | -921 vs avg |
| Years in business | 37+ | 38+ | -1 vs avg |
What customers say
Reviewers praise:
prompt arrivalsame-day repairsclear explanationsknowledgeable technicians
Pros
Verified strengths
- High Google rating (4.7★ across 120+ reviews)
- Long-established (37+ years in business)
Self-reported on their website — not independently verified.
- Authorized Bryant Authorized Dealer
- NATE-certified technicians
- Emergency response: 24-hour
- Financing available
- Specializes in AC repair
When to choose them — and when to consider alternatives
Choose them if
- You need AC tune-up & maintenance
- You need commercial AC repair
- You need same-day or after-hours service
- You want manufacturer-warranty installation work
- You need to finance the work
Consider alternatives if
- You want a BBB-rated firm specifically
Services
- AC Repair
- Emergency HVAC Service
- Commercial HVAC
Service area
Hilton Head Island, SC home · Repair Hilton Head Island, SC home
Contact & hours
Frequently asked questions
What are the pros of Gray’s Heating & Air Conditioning?
Based on public records and customer reviews: High Google rating (4.7★ across 120+ reviews); Long-established (37+ years in business); Authorized Bryant Authorized Dealer; NATE-certified technicians; Emergency response: 24-hour; Financing available; Specializes in AC repair.
When should I choose Gray’s Heating & Air Conditioning?
Choose them if: You need AC tune-up & maintenance; You need commercial AC repair; You need same-day or after-hours service; You want manufacturer-warranty installation work; You need to finance the work.
When should I consider alternatives to Gray’s Heating & Air Conditioning?
Consider alternatives if: You want a BBB-rated firm specifically.
What is the Vouched Score for Gray’s Heating & Air Conditioning?
75/100. Top contributing signals: Years In Business 100/100, Google Rating 90/100+ Review Sentiment 82/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has Gray’s Heating & Air Conditioning been in business?
Gray’s Heating & Air Conditioning has been operating for 37+ years in Hilton Head Island, SC.
What does AC repair service typically cost when working with a Hilton Head Island, SC provider like Gray’s Heating & Air Conditioning?
AC service call / diagnostic fee typically runs $60–$125, and capacitor replacement runs $65–$330 in Hilton Head Island, South Carolina. These are area-wide market estimates, not Gray’s Heating & Air Conditioning's quotes. For an exact price, request a written estimate from Gray’s Heating & Air Conditioning.
What pricing terms does Gray’s Heating & Air Conditioning publish on their website?
Gray’s Heating & Air Conditioning's website publishes: Free estimates. Promotions and plans change — confirm currently-available terms with Gray’s Heating & Air Conditioning before acting.
Does Gray’s Heating & Air Conditioning do AC Repair in Hilton Head Island, SC?
Yes. Gray’s Heating & Air Conditioning lists AC Repair among its services and serves Hilton Head Island, SC and Repair Hilton Head Island, SC.
Does Gray’s Heating & Air Conditioning do Emergency HVAC Service in Hilton Head Island, SC?
Yes. Gray’s Heating & Air Conditioning lists Emergency HVAC Service among its services and serves Hilton Head Island, SC and Repair Hilton Head Island, SC.
Does Gray’s Heating & Air Conditioning do Commercial HVAC in Hilton Head Island, SC?
Yes. Gray’s Heating & Air Conditioning lists Commercial HVAC among its services and serves Hilton Head Island, SC and Repair Hilton Head Island, SC.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Gray’s Heating & Air Conditioning (this company) |
75/100 | 4.7★ (120+) | 37+ | — | — | — |
| 90/100 | 4.9★ (1,795+) | 42+ | — | — | Best for Refrigerant Leak Repair | |
| 92/100 | 5.0★ (1,330+) | 45+ | — | 4.6★ | Highest Vouched Score Best for Commercial AC Repair Best Manufacturer-Authorized Repair |
|
| 86/100 | 4.9★ (920+) | 27+ | — | — | — |
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Profile last updated June 27, 2026.