Chancey & Reynolds, Inc.
Knoxville, TN AC Repair · #5 of 11
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
Yelp 3.7★ (15+)
Review sentiment: 78/100
At a glance
- Google rating
- 4.9★ from 1,465+ reviews
- Yelp
- 3.7★ from 15+ reviews
- Services
- 2 AC Repair services
- Service area
- Knoxville, TN + 1 nearby
Overview
Editorial review
Chancey & Reynolds advertises same-day emergency AC response for Knoxville customers. Equipment: site lists leak-detection capability and refrigerant recharge. Staff: notes Certified Trane Specialists among its credentials. Knoxville faces hot, humid summers that drive urgent cooling calls. Google reviews highlight prompt same-day repairs and maintenance outcomes.
AC repair and diagnostics focusing on leak detection and refrigerant service in Knoxville. Equipment: site lists leak-detection capability and recharge work. Emergency response: advertises same-day service for no-cooling calls. Financing: reports financing options available.
Vouched Score breakdown — 80/100
At the Knoxville, TN AC Repair average (80/100). Ranks #5 of 11 listed AC Repair providers in Knoxville, TN.
Editorial Review
78
46%
Yelp Rating
68
3%
Google Rating
97
17%
Local Search Rank
60
9%
Review Sentiment
78
15%
Google Review Volume
86
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Chancey & Reynolds, Inc. compares to the Knoxville average
| Signal | Chancey & Reynolds, Inc. | Knoxville avg | Delta |
|---|---|---|---|
| Vouched Score | 80/100 | 80/100 | matches city average |
| Google rating | 4.9★ | 4.8★ | +0.1 vs avg |
| Review volume | 1,465+ | 1,790+ | -327 vs avg |
What customers say
Pros & cons
Pros
Verified strengths
- High Google rating (4.9★ across 1,465+ reviews)
Self-reported on their website — not independently verified.
- Emergency response: same-day
- Financing available
same-day repairsdiagnostic accuracyorganized technicians
Cons
- Lower Yelp rating than Google (3.7★ vs 4.9★)
rating divergence
When to choose them — and when to consider alternatives
Choose them if
- You need AC refrigerant leak repair
- You need AC tune-up & maintenance
- You need same-day or after-hours service
- You need to finance the work
- You want a top-rated provider with substantial review history (4.9★, 1,465+ reviews)
Consider alternatives if
- Reports of rating divergence would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- AC Repair
- Emergency HVAC Service
Service area
Knoxville, TN home · Repair Knoxville, TN home
What Chancey & Reynolds, Inc. publishes about pricing
Maintenance plans
-
Maintenance Plan
As published: Maintenance Plan"…Us About Us Our Service Area Our Service Reviews Maintenance Plan FAQs Blogs Careers Heating General Heating Heatin…" -
Comfort Club
As published: Comfort Club"…s Satisfied Customers Join The Chancey & Reynolds Comfort Club Keep your heating and cooling systems running at…"
Financing
-
Financing available
As published: Financing available"…t your neighbors think read more reviews Flexible Financing Available browse our plans to find the perfect fit for you…"
Contact & hours
Frequently asked questions
What are the pros of Chancey & Reynolds, Inc.?
Based on public records and customer reviews: High Google rating (4.9★ across 1,465+ reviews); Emergency response: same-day; Financing available.
What are the cons of Chancey & Reynolds, Inc.?
Concerns flagged from public records and reviews: Lower Yelp rating than Google (3.7★ vs 4.9★).
When should I choose Chancey & Reynolds, Inc.?
Choose them if: You need AC refrigerant leak repair; You need AC tune-up & maintenance; You need same-day or after-hours service; You need to finance the work; You want a top-rated provider with substantial review history (4.9★, 1,465+ reviews).
When should I consider alternatives to Chancey & Reynolds, Inc.?
Consider alternatives if: Reports of rating divergence would be a deal-breaker for you; You want a BBB-rated firm specifically.
What is the Vouched Score for Chancey & Reynolds, Inc.?
80/100. Top contributing signals: Google Rating 97/100, Google Review Count 86/100, Llm Score 78/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
What does AC repair service typically cost when working with a Knoxville, TN provider like Chancey & Reynolds, Inc.?
AC service call / diagnostic fee typically runs $60–$125, and capacitor replacement runs $65–$330 in Knoxville, Tennessee. These are area-wide market estimates, not Chancey & Reynolds, Inc.'s quotes. For an exact price, request a written estimate from Chancey & Reynolds, Inc..
What pricing terms does Chancey & Reynolds, Inc. publish on their website?
Chancey & Reynolds, Inc.'s website publishes: Maintenance Plan, Financing available. Promotions and plans change — confirm currently-available terms with Chancey & Reynolds, Inc. before acting.
Does Chancey & Reynolds, Inc. do AC Repair in Knoxville, TN?
Yes. Chancey & Reynolds, Inc. lists AC Repair among its services and serves Knoxville, TN and Repair Knoxville, TN.
Does Chancey & Reynolds, Inc. do Emergency HVAC Service in Knoxville, TN?
Yes. Chancey & Reynolds, Inc. lists Emergency HVAC Service among its services and serves Knoxville, TN and Repair Knoxville, TN.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Chancey & Reynolds, Inc. (this company) |
80/100 | 4.9★ (1,465+) | — | — | 3.7★ | — |
| 80/100 | 4.9★ (825+) | 50+ | — | — | — | |
| 80/100 | 4.9★ (730+) | — | — | 4.1★ | — | |
| 83/100 | 4.9★ (5,385+) | 36+ | — | 3.9★ | — |
Listed in
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Profile last updated July 6, 2026.