Chancey & Reynolds, Inc.
Knoxville, TN HVAC · #3 of 10
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
Yelp 3.7★ (15+)
Review sentiment: 90/100
At a glance
- Google rating
- 4.9★ from 1,465+ reviews
- Yelp
- 3.7★ from 15+ reviews
- Services
- 8 HVAC services
- Service area
- Knoxville, TN
Overview
Editorial review
Chancey & Reynolds positions itself as a go-to AC repair specialist in Knoxville neighborhoods.
Full-service HVAC contractor focused on repair, installation, and maintenance across Knoxville residential systems. Manufacturer Dealer: Trane Comfort Specialist Dealer is listed on their website. Emergency Response: same-day service is advertised on the homepage. Financing Available: the site lists flexible financing plans for replacements and installations.
Vouched Score breakdown — 86/100
Above the Knoxville, TN HVAC average of 81/100. Ranks #3 of 10 listed HVAC providers in Knoxville, TN.
Editorial Review
88
46%
Yelp Rating
68
3%
Google Rating
97
17%
Local Search Rank
62
9%
Review Sentiment
90
15%
Google Review Volume
86
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Chancey & Reynolds, Inc. compares to the Knoxville average
| Signal | Chancey & Reynolds, Inc. | Knoxville avg | Delta |
|---|---|---|---|
| Vouched Score | 86/100 | 80/100 | +6 vs avg |
| Google rating | 4.9★ | 4.8★ | +0.1 vs avg |
| Review volume | 1,465+ | 1,915+ | -451 vs avg |
What customers say
Pros & cons
Pros
Verified strengths
- High Google rating (4.9★ across 1,465+ reviews)
Self-reported on their website — not independently verified.
- Authorized Trane Comfort Specialist Dealer
- Emergency response: same-day
- Financing available
- Specializes in AC repair
Cons
- Lower Yelp rating than Google (3.7★ vs 4.9★)
rating divergence
When to choose them — and when to consider alternatives
Choose them if
- You need same-day or after-hours service
- You want manufacturer-warranty installation work
- You need to finance the work
- You want a top-rated provider with substantial review history (4.9★, 1,465+ reviews)
Consider alternatives if
- Reports of rating divergence would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- AC Replacement — Removal and replacement of an aging or failed central A/C — typically condenser, evaporator coil, and refrigerant lines.
- HVAC Installation — Full HVAC system installation including indoor and outdoor equipment, ductwork tie-in, and refrigerant work.
- Heat Pump Service
- Mini-Split Systems — Mini-split installation and service — typically ductless, used for additions or zoned comfort.
- Indoor Air Quality — Indoor air-quality work: high-MERV filtration, UV systems, humidifiers/dehumidifiers, and duct sanitization.
- Duct Work — Ductwork inspection, sealing, and replacement — addresses leakage, undersized runs, and uneven room temperatures.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
Service area
Knoxville, TN home
What Chancey & Reynolds, Inc. publishes about pricing
Maintenance plans
-
Maintenance Plan
As published: Maintenance Plan"…Us About Us Our Service Area Our Service Reviews Maintenance Plan FAQs Blogs Careers Heating General Heating Heatin…" -
Comfort Club
As published: Comfort Club"…s Satisfied Customers Join The Chancey & Reynolds Comfort Club Keep your heating and cooling systems running at…"
Financing
-
Financing available
As published: Financing available"…t your neighbors think read more reviews Flexible Financing Available browse our plans to find the perfect fit for you…"
Contact & hours
Frequently asked questions
What are the pros of Chancey & Reynolds, Inc.?
Based on public records and customer reviews: High Google rating (4.9★ across 1,465+ reviews); Authorized Trane Comfort Specialist Dealer; Emergency response: same-day; Financing available; Specializes in AC repair.
What are the cons of Chancey & Reynolds, Inc.?
Concerns flagged from public records and reviews: Lower Yelp rating than Google (3.7★ vs 4.9★).
When should I choose Chancey & Reynolds, Inc.?
Choose them if: You need same-day or after-hours service; You want manufacturer-warranty installation work; You need to finance the work; You want a top-rated provider with substantial review history (4.9★, 1,465+ reviews).
When should I consider alternatives to Chancey & Reynolds, Inc.?
Consider alternatives if: Reports of rating divergence would be a deal-breaker for you; You want a BBB-rated firm specifically.
What is the Vouched Score for Chancey & Reynolds, Inc.?
86/100. Top contributing signals: Google Rating 97/100+ Review Sentiment 90/100, Llm Score 88/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
What does HVAC service typically cost when working with a Knoxville, TN provider like Chancey & Reynolds, Inc.?
Duct cleaning typically runs $290–$660, and AC repair runs $125–$535 in Knoxville, Tennessee. These are area-wide market estimates, not Chancey & Reynolds, Inc.'s quotes. For an exact price, request a written estimate from Chancey & Reynolds, Inc..
What pricing terms does Chancey & Reynolds, Inc. publish on their website?
Chancey & Reynolds, Inc.'s website publishes: Maintenance Plan, Financing available. Promotions and plans change — confirm currently-available terms with Chancey & Reynolds, Inc. before acting.
Does Chancey & Reynolds, Inc. do AC Repair in Knoxville, TN?
Yes. Chancey & Reynolds, Inc. lists AC Repair among its services and serves Knoxville, TN.
Does Chancey & Reynolds, Inc. do AC Replacement in Knoxville, TN?
Yes. Chancey & Reynolds, Inc. lists AC Replacement among its services and serves Knoxville, TN.
Does Chancey & Reynolds, Inc. do HVAC Installation in Knoxville, TN?
Yes. Chancey & Reynolds, Inc. lists HVAC Installation among its services and serves Knoxville, TN.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Chancey & Reynolds, Inc. (this company) |
86/100 | 4.9★ (1,465+) | — | — | 3.7★ | Ductwork & Sealing |
| 80/100 | 4.9★ (730+) | — | — | 4.1★ | — | |
| 88/100 | 4.9★ (5,390+) | 36+ | — | — | Best for Smart Thermostat Install | |
| 89/100 | 4.9★ (1,300+) | 27+ | — | — | Highest Vouched Score Best for Upfront Pricing Best for Free Estimates |
Listed in
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Profile last updated July 5, 2026.