Chaffee HVAC, Plumbing, & Electrical
Knoxville, TN HVAC · #1 of 10 · NATE-certified · 27+ yrs
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
⏱ 27+ years in business
NATE-certified
Review sentiment: 95/100
At a glance
- Google rating
- 4.9★ from 1,300+ reviews
- In business
- 27+ years
- Services
- 6 HVAC services
- Service area
- Knoxville, TN
Overview
Editorial review
AC repair specialization reflected in many reviewer accounts of fast diagnostics and same-day fixes. NATE-certified technicians are listed across service pages. Founded in 1999, 25+ years serving Knoxville-area homeowners. Flat-rate pricing with financing and a VIP membership plan is advertised. Reviewers note prompt emergency response for Knoxville heat-related failures.
Residential HVAC contractor in Knoxville focused on AC repair and system replacement. NATE-certified technicians are listed and handle ductless and heat-pump work. American Standard equipment is named on equipment pages. Emergency service listed as 24/7, with flat-rate pricing and free estimates advertised.
Vouched Score breakdown — 89/100
Above the Knoxville, TN HVAC average of 81/100. Ranks #1 of 10 listed HVAC providers in Knoxville, TN.
Editorial Review
89
46%
Google Rating
97
17%
Local Search Rank
78
9%
Review Sentiment
95
15%
Years in Business
70
4%
Google Review Volume
84
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Chaffee HVAC, Plumbing, & Electrical compares to the Knoxville average
| Signal | Chaffee HVAC, Plumbing, & Ele… | Knoxville avg | Delta |
|---|---|---|---|
| Vouched Score | 89/100 | 80/100 | +8 vs avg |
| Google rating | 4.9★ | 4.8★ | +0.1 vs avg |
| Review volume | 1,300+ | 1,915+ | -618 vs avg |
| Years in business | 27+ | 33+ | -6 vs avg |
What customers say
Reviewers praise:
prompt responsesame-day repairsthorough diagnosticsmaintenance plans
Pros
Verified strengths
- High Google rating (4.9★ across 1,300+ reviews)
- Long-established (27+ years in business)
Self-reported on their website — not independently verified.
- NATE-certified technicians
- Emergency response: 24/7
- Financing available
- Free estimates
- Flat-rate, upfront pricing
- Indoor air quality services
- Mini-split system specialist
- Specializes in AC repair
When to choose them — and when to consider alternatives
Choose them if
- You need AC repair
- You need indoor air quality work
- You need mini-split installation
- You need to finance the work
Consider alternatives if
- You want a BBB-rated firm specifically
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- HVAC Installation — Full HVAC system installation including indoor and outdoor equipment, ductwork tie-in, and refrigerant work.
- Heat Pump Service
- Mini-Split Systems — Mini-split installation and service — typically ductless, used for additions or zoned comfort.
- Indoor Air Quality — Indoor air-quality work: high-MERV filtration, UV systems, humidifiers/dehumidifiers, and duct sanitization.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
Service area
Knoxville, TN home
What Chaffee HVAC, Plumbing, & Electrical publishes about pricing
Maintenance plans
-
Membership Plan
As published: Membership Plan"…Cooling & Plumbing Services Welcome Services VIP Membership Plan Air Conditioning AC Repair AC Installation Ductle…" -
Membership Program
As published: Membership Program"…tractors in the Greater Knoxville Area $18.50 VIP Membership Program Get a Free Estimate Home Page Form Updates Briefl…" -
Maintenance Plan
As published: Maintenance Plan"…out your home, HVAC system, and plumbing systems. Maintenance Plan Popup…"
Pricing model
-
Flat-rate pricing
As published: Flat-rate pricing"…ials Qualified HVAC Contractors Quality work with flat-rate pricing Honest and extremely customer-oriented service Ex…"
Estimates
-
Free estimates
As published: Free estimates"…noxville Area $18.50 VIP Membership Program Get a Free Estimate Home Page Form Updates Briefly explain what proje…"
AIR CONDITIONING HEATING DUCTLESS AC PLUMBING MAINTENANCE SPECIALS AC Repair & Heating Services in the Greater Knoxville Area With a reputation for putting the needs of our customers first Chaffee is your premier choice for quality HVAC contractors in Clinton , Knoxville, Loudon Oak Ridge , TN, and the surrounding areas . From emergency AC repair to new installations, our highly skilled professionals are the best at keeping indoor environments comfortable year-round. All-Season Solutions for Ind
Guarantees & credentials
- NATE-certified
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of Chaffee HVAC, Plumbing, & Electrical?
Based on public records and customer reviews: High Google rating (4.9★ across 1,300+ reviews); Long-established (27+ years in business); NATE-certified technicians; Emergency response: 24/7; Financing available; Free estimates; Flat-rate, upfront pricing; Indoor air quality services.
When should I choose Chaffee HVAC, Plumbing, & Electrical?
Choose them if: You need AC repair; You need indoor air quality work; You need mini-split installation; You need to finance the work.
When should I consider alternatives to Chaffee HVAC, Plumbing, & Electrical?
Consider alternatives if: You want a BBB-rated firm specifically.
What is the Vouched Score for Chaffee HVAC, Plumbing, & Electrical?
89/100. Top contributing signals: Google Rating 97/100+ Review Sentiment 95/100, Llm Score 89/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has Chaffee HVAC, Plumbing, & Electrical been in business?
Chaffee HVAC, Plumbing, & Electrical has been operating for 27+ years in Knoxville, TN.
What does HVAC service typically cost when working with a Knoxville, TN provider like Chaffee HVAC, Plumbing, & Electrical?
AC repair typically runs $125–$535, and full AC system replacement runs $4,550–$10,750 in Knoxville, Tennessee. These are area-wide market estimates, not Chaffee HVAC, Plumbing, & Electrical's quotes. For an exact price, request a written estimate from Chaffee HVAC, Plumbing, & Electrical.
What pricing terms does Chaffee HVAC, Plumbing, & Electrical publish on their website?
Chaffee HVAC, Plumbing, & Electrical's website publishes: Membership Plan, Flat-rate pricing, Free estimates. Promotions and plans change — confirm currently-available terms with Chaffee HVAC, Plumbing, & Electrical before acting.
Does Chaffee HVAC, Plumbing, & Electrical do AC Repair in Knoxville, TN?
Yes. Chaffee HVAC, Plumbing, & Electrical lists AC Repair among its services and serves Knoxville, TN.
Does Chaffee HVAC, Plumbing, & Electrical do HVAC Installation in Knoxville, TN?
Yes. Chaffee HVAC, Plumbing, & Electrical lists HVAC Installation among its services and serves Knoxville, TN.
Does Chaffee HVAC, Plumbing, & Electrical do Heat Pump Service in Knoxville, TN?
Yes. Chaffee HVAC, Plumbing, & Electrical lists Heat Pump Service among its services and serves Knoxville, TN.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Chaffee HVAC, Plumbing, & Electrical (this company) |
89/100 | 4.9★ (1,300+) | 27+ | — | — | Highest Vouched Score Upfront Pricing Free Estimates |
| 88/100 | 4.9★ (5,390+) | 36+ | — | — | Best for Smart Thermostat Install | |
| 77/100 | 4.8★ (1,165+) | 10+ | — | 2.6★ | — | |
| 70/100 | 4.7★ (275+) | 23+ | — | — | — |
Listed in
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Profile last updated July 5, 2026.