Rocky Top HVAC, LLC
Knoxville, TN AC Repair · #7 of 11 · NATE-certified · 10+ yrs
At a glance
- Google rating
- 4.8★ from 1,165+ reviews
- In business
- 10+ years
- Yelp
- 2.6★ from 20+ reviews
- Services
- 3 AC Repair services
- Service area
- Knoxville, TN + 1 nearby
Overview
Rocky Top HVAC advertises specialist AC repair with brands like Daikin and Trane. Rocky Top HVAC states their technicians are NATE-certified and background-checked. Rocky Top HVAC says emergency response is available 24/7 with same-day service. Rocky Top HVAC notes experience handling Knoxville's hot, humid summers and high AC demand. Rocky Top HVAC's reviews mention fast, same-day cooling restorations.
Residential and commercial AC repair and diagnostics across Knoxville and nearby areas. NATE-certified technicians and background-checked staff, per their site. Lifetime parts and labor warranty advertised and 24/7 emergency response stated.
Vouched Score breakdown — 79/100
Knoxville, TN AC Repair average is 80/100. Ranks #7 of 11 listed AC Repair providers in Knoxville, TN.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Rocky Top HVAC, LLC compares to the Knoxville average
| Signal | Rocky Top HVAC, LLC | Knoxville avg | Delta |
|---|---|---|---|
| Vouched Score | 79/100 | 80/100 | -1 vs avg |
| Google rating | 4.8★ | 4.8★ | matches city average |
| Review volume | 1,165+ | 1,790+ | -624 vs avg |
| Years in business | 10+ | 34+ | -24 vs avg |
What customers say
Pros & cons
- High Google rating (4.8★ across 1,165+ reviews)
- Long-established (10+ years in business)
Self-reported on their website — not independently verified.
- NATE-certified technicians
- Background-verified team
- Emergency response: 24/7
- Lifetime labor warranty
- Financing available
- Specializes in AC repair
- Lower Yelp rating than Google (2.6★ vs 4.8★)
- Mixed customer sentiment (score 60/100)
When to choose them — and when to consider alternatives
- You need AC tune-up & maintenance
- You need commercial AC repair
- You need same-day or after-hours service
- You need to finance the work
- You have a commercial property
- Reports of rating divergence would be a deal-breaker for you
- Reports of yelp rating would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- AC Repair
- Emergency HVAC Service
- Commercial HVAC
Service area
Knoxville, TN home · Repair Knoxville, TN home
Guarantees & credentials
- Licensed
- Licensed and Insured
- NATE-certified
- NATE certified
- Satisfaction Guaranteed
- Certified by North American Technician Excellence
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of Rocky Top HVAC, LLC?
What are the cons of Rocky Top HVAC, LLC?
When should I choose Rocky Top HVAC, LLC?
When should I consider alternatives to Rocky Top HVAC, LLC?
What is the Vouched Score for Rocky Top HVAC, LLC?
How long has Rocky Top HVAC, LLC been in business?
What does AC repair service typically cost when working with a Knoxville, TN provider like Rocky Top HVAC, LLC?
What pricing terms does Rocky Top HVAC, LLC publish on their website?
Does Rocky Top HVAC, LLC do AC Repair in Knoxville, TN?
Does Rocky Top HVAC, LLC do Emergency HVAC Service in Knoxville, TN?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Rocky Top HVAC, LLC (this company) |
79/100 | 4.8★ (1,165+) | 10+ | — | 2.6★ | — |
| 71/100 | 4.7★ (275+) | 23+ | — | — | — | |
| 82/100 | 4.8★ (1,465+) | 42+ | — | — | Best for Refrigerant Leak Repair | |
| 87/100 | 4.9★ (1,295+) | 27+ | — | — | Highest Vouched Score Most Transparent Pricing Best NATE-Certified Shop |
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Profile last updated July 6, 2026.