Rocky Top HVAC, LLC
Knoxville, TN Emergency AC Repair · #8 of 8 · NATE-certified
At a glance
- Google rating
- 4.8★ from 1,165+ reviews
- Yelp
- 2.6★ from 20+ reviews
- Services
- 1 Emergency AC Repair service
- Service area
- Knoxville, TN + 1 nearby
Overview
Rocky Top HVAC states same-day service and 24/7 emergency availability. Their website reports NATE-certified technicians. The company advertises a lifetime parts and labor repair warranty. Knoxville's hot, humid summers make fast emergency response important for local homes. Reviewers often note prompt technician arrivals for urgent cooling repairs.
Emergency AC repair in Knoxville, focused on fast after-hours and same-day response. NATE-certified technicians, per their site. States 24/7 emergency availability and same-day service. Advertises a lifetime parts and labor repair warranty.
Vouched Score breakdown — 76/100
Knoxville, TN Emergency AC Repair average is 82/100. Ranks #8 of 8 listed Emergency AC Repair providers in Knoxville, TN.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Rocky Top HVAC, LLC compares to the Knoxville average
| Signal | Rocky Top HVAC, LLC | Knoxville avg | Delta |
|---|---|---|---|
| Vouched Score | 76/100 | 78/100 | -2 vs avg |
| Google rating | 4.8★ | 4.9★ | -0.1 vs avg |
| Review volume | 1,165+ | 1,560+ | -392 vs avg |
What customers say
Pros & cons
- High Google rating (4.8★ across 1,165+ reviews)
Self-reported on their website — not independently verified.
- NATE-certified technicians
- Background-verified team
- Emergency response: 24/7
- Financing available
- Specializes in emergency
- Lower Yelp rating than Google (2.6★ vs 4.8★)
- Mixed customer sentiment (score 60/100)
When to choose them — and when to consider alternatives
- You need AC not cooling — emergency
- You need same-day AC repair
- You need after-hours AC repair
- You need same-day or after-hours service
- You need to finance the work
- Reports of rating divergence would be a deal-breaker for you
- Reports of yelp low rating would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- Emergency HVAC Service
Service area
Knoxville, TN home · Ac Repair Knoxville, TN home
Guarantees & credentials
- Licensed
- Licensed and Insured
- NATE-certified
- NATE certified
- Satisfaction Guaranteed
- Certified by North American Technician Excellence
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of Rocky Top HVAC, LLC?
What are the cons of Rocky Top HVAC, LLC?
When should I choose Rocky Top HVAC, LLC?
When should I consider alternatives to Rocky Top HVAC, LLC?
What is the Vouched Score for Rocky Top HVAC, LLC?
What does emergency AC repair service typically cost when working with a Knoxville, TN provider like Rocky Top HVAC, LLC?
What pricing terms does Rocky Top HVAC, LLC publish on their website?
Does Rocky Top HVAC, LLC do Emergency HVAC Service in Knoxville, TN?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Rocky Top HVAC, LLC (this company) |
76/100 | 4.8★ (1,165+) | — | — | 2.6★ | — |
| 86/100 | 4.8★ (1,465+) | 42+ | — | — | — | |
| 87/100 | 4.9★ (1,295+) | 27+ | — | — | Highest Vouched Score Best for After-Hours Service Best for Commercial Emergencies |
|
| 80/100 | 4.9★ (650+) | 20+ | — | — | — |
Listed in
Explore more
Profile last updated July 6, 2026.