O'Brien Service Company
Wilmington, NC AC Repair · #2 of 9 · 45+ yrs
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
At a glance
- Google rating
- 4.9★ from 1,430+ reviews
- In business
- 45+ years
- Yelp
- 4.1★ from 50+ reviews
- Services
- 3 AC Repair services
- Service area
- Wilmington, NC + 1 nearby
Overview
Editorial review
O'Brien Service Company lists full AC repair and diagnostics, including refrigerant leak work.
Residential and commercial AC repair in the Wilmington area, plus diagnostics and commercial cooling support. Family-owned business, 45+ years serving local customers. Leak detection, refrigerant repair, and same-day emergency response are advertised on their site. Financing and free estimates are listed for bigger repairs.
Vouched Score breakdown — 85/100
Above the Wilmington, NC AC Repair average of 81/100. Ranks #2 of 9 listed AC Repair providers in Wilmington, NC.
Editorial Review
79
44%
Yelp Rating
78
3%
Google Rating
97
16%
Local Search Rank
84
9%
Review Sentiment
90
14%
Years in Business
100
4%
Google Review Volume
85
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How O'Brien Service Company compares to the Wilmington average
| Signal | O'Brien Service Company | Wilmington avg | Delta |
|---|---|---|---|
| Vouched Score | 85/100 | 81/100 | +4 vs avg |
| Google rating | 4.9★ | 4.9★ | matches city average |
| Review volume | 1,430+ | 1,230+ | +198 vs avg |
| Years in business | 45+ | 30+ | +15 vs avg |
What customers say
Reviewers praise:
fast diagnosticsknowledgeable technicianssame-day repairsclear pricing
Pros
Verified strengths
- High Google rating (4.9★ across 1,430+ reviews)
- Long-established (45+ years in business)
Self-reported on their website — not independently verified.
- Emergency response: same-day
- Financing available
- Free estimates
- Specializes in AC repair
When to choose them — and when to consider alternatives
Choose them if
- You need AC refrigerant leak repair
- You need AC tune-up & maintenance
- You need commercial AC repair
- You need same-day or after-hours service
- You need to finance the work
Consider alternatives if
- You want a BBB-rated firm specifically
Services
- AC Repair
- Emergency HVAC Service
- Commercial HVAC
Service area
Wilmington, NC home · Repair Wilmington, NC home
What O'Brien Service Company publishes about pricing
Pricing model
-
No hidden fees
As published: No hidden fees"…modate our needs. We received a fair quote with no hidden fees and stuck to it. I cannot say enough good things…"
Estimates
-
Free estimates
As published: Free estimates"…k with you to understand your needs and provide a free estimate before any work begins. Our Full Range of Service…"
Guarantees & credentials
- Licensed
- Licensed electrician
- Licensed technicians
- Licensed electricians
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of O'Brien Service Company?
Based on public records and customer reviews: High Google rating (4.9★ across 1,430+ reviews); Long-established (45+ years in business); Emergency response: same-day; Financing available; Free estimates; Specializes in AC repair.
When should I choose O'Brien Service Company?
Choose them if: You need AC refrigerant leak repair; You need AC tune-up & maintenance; You need commercial AC repair; You need same-day or after-hours service; You need to finance the work.
When should I consider alternatives to O'Brien Service Company?
Consider alternatives if: You want a BBB-rated firm specifically.
What is the Vouched Score for O'Brien Service Company?
85/100. Top contributing signals: Years In Business 100/100, Google Rating 97/100+ Review Sentiment 90/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has O'Brien Service Company been in business?
O'Brien Service Company has been operating for 45+ years in Wilmington, NC.
What does AC repair service typically cost when working with a Wilmington, NC provider like O'Brien Service Company?
AC service call / diagnostic fee typically runs $55–$115, and capacitor replacement runs $60–$305 in Wilmington, North Carolina. These are area-wide market estimates, not O'Brien Service Company's quotes. For an exact price, request a written estimate from O'Brien Service Company.
What pricing terms does O'Brien Service Company publish on their website?
O'Brien Service Company's website publishes: No hidden fees, Free estimates. Promotions and plans change — confirm currently-available terms with O'Brien Service Company before acting.
Does O'Brien Service Company do AC Repair in Wilmington, NC?
Yes. O'Brien Service Company lists AC Repair among its services and serves Wilmington, NC and Repair Wilmington, NC.
Does O'Brien Service Company do Emergency HVAC Service in Wilmington, NC?
Yes. O'Brien Service Company lists Emergency HVAC Service among its services and serves Wilmington, NC and Repair Wilmington, NC.
Does O'Brien Service Company do Commercial HVAC in Wilmington, NC?
Yes. O'Brien Service Company lists Commercial HVAC among its services and serves Wilmington, NC and Repair Wilmington, NC.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
O'Brien Service Company (this company) |
85/100 | 4.9★ (1,430+) | 45+ | — | 4.1★ | Commercial AC Repair |
| 78/100 | 4.9★ (315+) | 25+ | — | 4.4★ | Best for Honest Diagnosis Best NATE-Certified Shop |
|
| 77/100 | 4.9★ (915+) | 9+ | — | — | — | |
| 82/100 | 4.9★ (1,625+) | — | — | 2.6★ | Best for Compressor Replacement Best for Coil Replacement |
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Profile last updated July 2, 2026.