Salt Air AC, Heat Pump & Electrical Repair
Wilmington, NC AC Repair · #4 of 9
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
Yelp 2.6★ (10)
Review sentiment: 65/100
At a glance
- Google rating
- 4.9★ from 1,625+ reviews
- Yelp
- 2.6★ from 10 reviews
- Services
- 3 AC Repair services
- Service area
- Wilmington, NC + 1 nearby
Overview
Editorial review
Salt Air lists ac repair specialization with detailed compressor and coil work. The company advertises emergency response as 24/7. Salt Air states flat-rate pricing and financing are available. Wilmington's coastal humidity often strains heat pumps in summer. Reviewer excerpts note prompt arrivals and thorough diagnostic explanations.
Salt Air provides residential AC repair and heat pump service in Wilmington, NC. Emergency response is advertised as 24/7. Flat-rate pricing and financing availability are stated on their site. Coil replacement and compressor repair are listed as specializations.
Vouched Score breakdown — 82/100
Above the Wilmington, NC AC Repair average of 81/100. Ranks #4 of 9 listed AC Repair providers in Wilmington, NC.
Editorial Review
86
46%
Yelp Rating
40
3%
Google Rating
97
17%
Local Search Rank
78
9%
Review Sentiment
65
15%
Google Review Volume
87
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Salt Air AC, Heat Pump & Electrical Repair compares to the Wilmington average
| Signal | Salt Air AC, Heat Pump & Elec… | Wilmington avg | Delta |
|---|---|---|---|
| Vouched Score | 82/100 | 81/100 | +1 vs avg |
| Google rating | 4.9★ | 4.9★ | matches city average |
| Review volume | 1,625+ | 1,230+ | +393 vs avg |
What customers say
Pros & cons
Pros
Verified strengths
- High Google rating (4.9★ across 1,625+ reviews)
Self-reported on their website — not independently verified.
- Emergency response: 24/7
- Financing available
- Flat-rate, upfront pricing
- Maintenance plans available
- Specializes in AC repair
- Specializes in emergency
punctualitydiagnostic accuracysame-day parts deliverytransparent estimates
Cons
- Lower Yelp rating than Google (2.6★ vs 4.9★)
- Mixed customer sentiment (score 65/100)
yelp low ratingrating divergence
When to choose them — and when to consider alternatives
Choose them if
- You need AC tune-up & maintenance
- You need AC compressor replacement
- You need AC coil replacement
- You need same-day or after-hours service
- You need to finance the work
Consider alternatives if
- Reports of rating divergence would be a deal-breaker for you
- Reports of yelp low rating would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- AC Repair
- Emergency HVAC Service
- Commercial HVAC
Service area
Wilmington, NC home · Repair Wilmington, NC home
What Salt Air AC, Heat Pump & Electrical Repair publishes about pricing
Maintenance plans
-
maintenance program
As published: maintenance program"…d keep your energy costs in check is a consistent maintenance program. Commercial HVAC systems work hard, especially in…"
Pricing model
-
Upfront pricing
As published: Upfront pricing"…hat we found in plain language You receive clear, upfront pricing before any work begins, no surprises We complete…" -
No hidden fees
As published: No hidden fees"…odels inside and out Honest, upfront pricing with no hidden fees or last-minute surprises Work backed by warrantie…" -
Transparent pricing
As published: Transparent pricing"…igned to work around your business hours Upfront, transparent pricing with no hidden costs or surprises Work backed by…"
Guarantees & credentials
- Licensed technician
- Licensed electricians
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of Salt Air AC, Heat Pump & Electrical Repair?
Based on public records and customer reviews: High Google rating (4.9★ across 1,625+ reviews); Emergency response: 24/7; Financing available; Flat-rate, upfront pricing; Maintenance plans available; Specializes in AC repair; Specializes in emergency.
What are the cons of Salt Air AC, Heat Pump & Electrical Repair?
Concerns flagged from public records and reviews: Lower Yelp rating than Google (2.6★ vs 4.9★); Mixed customer sentiment (score 65/100).
When should I choose Salt Air AC, Heat Pump & Electrical Repair?
Choose them if: You need AC tune-up & maintenance; You need AC compressor replacement; You need AC coil replacement; You need same-day or after-hours service; You need to finance the work.
When should I consider alternatives to Salt Air AC, Heat Pump & Electrical Repair?
Consider alternatives if: Reports of rating divergence would be a deal-breaker for you; Reports of yelp low rating would be a deal-breaker for you; You want a BBB-rated firm specifically.
What is the Vouched Score for Salt Air AC, Heat Pump & Electrical Repair?
82/100. Top contributing signals: Google Rating 97/100, Google Review Count 87/100, Llm Score 86/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
What does AC repair service typically cost when working with a Wilmington, NC provider like Salt Air AC, Heat Pump & Electrical Repair?
AC service call / diagnostic fee typically runs $55–$115, and capacitor replacement runs $60–$305 in Wilmington, North Carolina. These are area-wide market estimates, not Salt Air AC, Heat Pump & Electrical Repair's quotes. For an exact price, request a written estimate from Salt Air AC, Heat Pump & Electrical Repair.
What pricing terms does Salt Air AC, Heat Pump & Electrical Repair publish on their website?
Salt Air AC, Heat Pump & Electrical Repair's website publishes: maintenance program, Upfront pricing. Promotions and plans change — confirm currently-available terms with Salt Air AC, Heat Pump & Electrical Repair before acting.
Does Salt Air AC, Heat Pump & Electrical Repair do AC Repair in Wilmington, NC?
Yes. Salt Air AC, Heat Pump & Electrical Repair lists AC Repair among its services and serves Wilmington, NC and Repair Wilmington, NC.
Does Salt Air AC, Heat Pump & Electrical Repair do Emergency HVAC Service in Wilmington, NC?
Yes. Salt Air AC, Heat Pump & Electrical Repair lists Emergency HVAC Service among its services and serves Wilmington, NC and Repair Wilmington, NC.
Does Salt Air AC, Heat Pump & Electrical Repair do Commercial HVAC in Wilmington, NC?
Yes. Salt Air AC, Heat Pump & Electrical Repair lists Commercial HVAC among its services and serves Wilmington, NC and Repair Wilmington, NC.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Salt Air AC, Heat Pump & Electrical Repair (this company) |
82/100 | 4.9★ (1,625+) | — | — | 2.6★ | Compressor Replacement Coil Replacement |
| 77/100 | 4.9★ (915+) | 9+ | — | — | — | |
| 78/100 | 4.9★ (315+) | 25+ | — | 4.4★ | Best for Honest Diagnosis Best NATE-Certified Shop |
|
| 85/100 | 4.9★ (1,430+) | 45+ | — | 4.1★ | Best for Commercial AC Repair |
Listed in
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Profile last updated July 2, 2026.