Salt Air AC, Heat Pump & Electrical Repair
Wilmington, NC HVAC · #5 of 8
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
Yelp 2.6★ (10)
Review sentiment: 78/100
At a glance
- Google rating
- 4.9★ from 1,620+ reviews
- Yelp
- 2.6★ from 10 reviews
- Services
- 8 HVAC services
- Service area
- Wilmington, NC
Overview
Editorial review
AC repair specialization supported by many repair and service listings on the website.
Emergency HVAC repair and system replacement focused on residential and commercial customers in Wilmington. Google shows a 4.9 average from 1,620+ reviews. The website lists 24/7 emergency response and same-day service. Financing availability is advertised for larger installations and replacements.
Vouched Score breakdown — 78/100
Wilmington, NC HVAC average is 79/100. Ranks #5 of 8 listed HVAC providers in Wilmington, NC.
Editorial Review
79
46%
Yelp Rating
40
3%
Google Rating
97
17%
Local Search Rank
41
9%
Review Sentiment
78
15%
Google Review Volume
87
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Salt Air AC, Heat Pump & Electrical Repair compares to the Wilmington average
| Signal | Salt Air AC, Heat Pump & Elec… | Wilmington avg | Delta |
|---|---|---|---|
| Vouched Score | 78/100 | 79/100 | -1 vs avg |
| Google rating | 4.9★ | 4.9★ | matches city average |
| Review volume | 1,620+ | 1,330+ | +290 vs avg |
What customers say
Pros & cons
Pros
Verified strengths
- High Google rating (4.9★ across 1,620+ reviews)
Self-reported on their website — not independently verified.
- Emergency response: 24/7
- Financing available
- Specializes in AC repair
punctualitytechnical knowledgeclear explanationsfast parts delivery
Cons
- Lower Yelp rating than Google (2.6★ vs 4.9★)
yelp low ratingrating divergence
When to choose them — and when to consider alternatives
Choose them if
- You need to finance the work
- You want a top-rated provider with substantial review history (4.9★, 1,620+ reviews)
Consider alternatives if
- Reports of rating divergence would be a deal-breaker for you
- Reports of yelp low rating would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- Mini-Split Systems — Mini-split installation and service — typically ductless, used for additions or zoned comfort.
- Heat Pump Service
- HVAC Installation — Full HVAC system installation including indoor and outdoor equipment, ductwork tie-in, and refrigerant work.
- AC Replacement — Removal and replacement of an aging or failed central A/C — typically condenser, evaporator coil, and refrigerant lines.
- Furnace Repair — Repair of gas and electric furnaces — ignition systems, blower motors, heat exchangers, control boards, and flame sensors.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
- Commercial HVAC — Commercial HVAC service for offices, retail, and light-industrial spaces — rooftop units, package units, and split systems.
Service area
Wilmington, NC home
What Salt Air AC, Heat Pump & Electrical Repair publishes about pricing
Pricing model
-
Upfront pricing
As published: Upfront pricing"…uipped to handle them and we will give you clear, upfront pricing before any work begins. Book Now The Businesses a…" -
Transparent pricing
As published: Transparent pricing"…igned to work around your business hours Upfront, transparent pricing with no hidden costs or surprises Work backed by…"
Guarantees & credentials
- Licensed electricians
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
📍
🕒
24/7 emergency service
call for regular hours.
Frequently asked questions
What are the pros of Salt Air AC, Heat Pump & Electrical Repair?
Based on public records and customer reviews: High Google rating (4.9★ across 1,620+ reviews); Emergency response: 24/7; Financing available; Specializes in AC repair.
What are the cons of Salt Air AC, Heat Pump & Electrical Repair?
Concerns flagged from public records and reviews: Lower Yelp rating than Google (2.6★ vs 4.9★).
When should I choose Salt Air AC, Heat Pump & Electrical Repair?
Choose them if: You need to finance the work; You want a top-rated provider with substantial review history (4.9★, 1,620+ reviews).
When should I consider alternatives to Salt Air AC, Heat Pump & Electrical Repair?
Consider alternatives if: Reports of rating divergence would be a deal-breaker for you; Reports of yelp low rating would be a deal-breaker for you; You want a BBB-rated firm specifically.
What is the Vouched Score for Salt Air AC, Heat Pump & Electrical Repair?
78/100. Top contributing signals: Google Rating 97/100, Google Review Count 87/100, Llm Score 79/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
What does HVAC service typically cost when working with a Wilmington, NC provider like Salt Air AC, Heat Pump & Electrical Repair?
Furnace repair typically runs $115–$690, and AC repair runs $115–$500 in Wilmington, North Carolina. These are area-wide market estimates, not Salt Air AC, Heat Pump & Electrical Repair's quotes. For an exact price, request a written estimate from Salt Air AC, Heat Pump & Electrical Repair.
What pricing terms does Salt Air AC, Heat Pump & Electrical Repair publish on their website?
Salt Air AC, Heat Pump & Electrical Repair's website publishes: Upfront pricing. Promotions and plans change — confirm currently-available terms with Salt Air AC, Heat Pump & Electrical Repair before acting.
Does Salt Air AC, Heat Pump & Electrical Repair do AC Repair in Wilmington, NC?
Yes. Salt Air AC, Heat Pump & Electrical Repair lists AC Repair among its services and serves Wilmington, NC.
Does Salt Air AC, Heat Pump & Electrical Repair do Mini-Split Systems in Wilmington, NC?
Yes. Salt Air AC, Heat Pump & Electrical Repair lists Mini-Split Systems among its services and serves Wilmington, NC.
Does Salt Air AC, Heat Pump & Electrical Repair do Heat Pump Service in Wilmington, NC?
Yes. Salt Air AC, Heat Pump & Electrical Repair lists Heat Pump Service among its services and serves Wilmington, NC.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Salt Air AC, Heat Pump & Electrical Repair (this company) |
78/100 | 4.9★ (1,620+) | — | — | 2.6★ | Furnace Repair |
| 77/100 | 4.9★ (915+) | 9+ | — | — | — | |
| 77/100 | 4.9★ (315+) | 25+ | — | 4.4★ | Best NATE-Certified Team | |
| 80/100 | 4.9★ (1,425+) | 45+ | — | 4.1★ | Best for Ductwork & Sealing |
Listed in
Explore more
Profile last updated July 1, 2026.